Michael Oddo Email & Phone Number

Scottsdale, Az

Goal-oriented, manages approximately 300 supervisors and employees in a given shift and assist in the overall direction, coordination, and evaluation, of both supervisors and employees in a given shift. Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, evaluating and training supervisors; planning, assigning, and directing work; appraising performance; rewarding and disciplining supervisors; addressing complaints and resolve problems. Identify and resolve disputes. Promote outstanding guest relations.

Maricopa, Az

Employment assessment – Deliver employee assessment quickly and completely to develop the progress of each individual employee. Policy and Procedures - Perform responsibilities in accordance with the organization's policies and applicable laws. Scheduler – Maximize the schedule in a way to effectively, produce and maximize the staff.Gaming Ambassador – Thoroughly identify guests that have gaming problems and present ways to the patron to get help completely and effectively.Inventory Control – Effectively implemented a system too accurately and control the table games inventory.

Greater Detroit Area

Instructor – Effectively implemented the curriculum into the gaming school, which consistently graduated enthusiastic employees. Card counting Captain and Instructor– Tenaciously lead a team of aggressive card counters that observe, catch and take the necessary action against the best card counters in the world saving the casino tens of thousands of dollars. Policy and Procedures - Perform responsibilities in accordance with the organization's policies and applicable laws.

Greater Chicago Area

CARD COUNT TEAM MEMBER – Helped observe, catch and take the necessary action against the best card counters in the world saving the casino tens of thousands of dollars.Lead a team of supervisors to effectively run and maintain a level of the Casino with the following games including, Mini-Baccarat, Roulette, Craps, Blackjack and Caribbean Stud.Supervises the operation and conduct of gaming at all table games on a given level of the casino. Standardize table game procedures. Identifies and resolves table game disputes. Trains and evaluates Casino Supervisors. Promote outstanding guest relations

Business

Business

Education record