ADMINISTRATIVE PROFESSIONAL | CUSTOMER SERVICE EXPERT | SUPPORTING DYNAMIC TEAMSAs a detail-driven administrative professional with a passion for delivering exceptional customer experiences, I help organizations thrive through effective support and service.ABOUT MEWith a strong educational background in Ceramic Technology from Akanu Ibiam Federal Polytechnic Unwana Afikpo, Nigeria, I've developed a unique blend of technical and interpersonal skills. My experience as a Customer Service Volunteer (resolving 95% of customer inquiries within 24 hours) and Intern at Akanu Ibiam Federal Polytechnic Unwana Afikpo has equipped me with excellent communication, problem-solving, and organizational abilities.KEY STRENGTHS- Excellent communication and interpersonal skills- Strong problem-solving and conflict resolution abilities- Proficient in Microsoft Office Suite and Google Workspace- Familiarity with customer service software (Zendesk, Freshdesk)- Event planning, travel arrangement, and data management skillsPROFESSIONAL OBJECTIVEI'm seeking an administrative support or customer service role where I can leverage my technical expertise, customer-centric approach, and collaborative mindset to drive exceptional results, enhance customer satisfaction, and contribute to a dynamic team's success.