Michael Oney Email & Phone Number

Carrollton, Tx, Us

Dallas/Fort Worth Area

Coordinates, supervises, and directs all aspects of a multi-million-dollar hospitality division of a mega-church serving 35,000 members — catering and banquet services, institutional/academic cafeterias, and multi-station restaurant and café. • Develops and manages annual budget of $2.1 million and operational action plans. • Leads, hires, trains, schedules and develops staff and department leaders (25 staff +/- 40 contract employees). • Monitors annual objectives and strategizes with department leaders to achieve goals and improve work. • Reviews daily operating results, weekly forecasting and scheduling. • Establishes and maintains strong vendor relationships to ensure effective business operations. • Initiates communication and coordination with other division leaders to ensure organization-wide operations workflow, efficiencies, and cost effectiveness. • Champions brand image and service standards to ensure high quality and consistency in product and delivery of positive guest experience.

Dallas/Fort Worth Area

Supported and drove sales and marketing efforts of a 150 all-suite business/leisure $5+ million USD operation through direct sales activities and revenue management strategy.• Coordinated and directed an on-going renovation project, limiting disruption to operations.• Stabilized a transitional year after 4 general managers and 3 directors of sales in 12 months — team achieved benchmark goals and bonus.

San Jose Del Cabo, Mexico

Led hotel operations for 390 room beachfront all-inclusive 5-star resort with $14+ million USD operation. Recognized by IHG for crisis management during hurricane evacuation.• Resolved a negative gross operating profit in 2004 and continued positive results despite crisis factors and market conditions. • Involved with corporate restructuring, transition, synergies and rebranding — renewed focus on property core competencies, competitive assets, and leveraging sustainable attributes.

HELD CORPORATE & OPERATIONS POSITIONS IN THE AREAS & PROPERTIES AS INDICATED BELOW

Venezuela

Del Lago InterContinental MARACAIBODirected hotel operations for 369 room upscale corporate hotel and casino — $11+ million USD operation. Led brands standards initiative for Latin American division. Restored owning company and employee relations including union leadership concerns during petroleum crisis in Maracaibo. Represented IHG corporate leadership and brand interests to owning company Board of Directors. InterContinental CIUDAD GUAYANADirected hotel operations for 189 room upscale corporate hotel and casino — $11+ million USD operational budget while maintaining profits during political/economic crisis through cost controls and payroll reduction initiatives. Maintained strong community involvement to promote property and philanthropic marketing opportunities.CARACAS - Resident Hotel ManagerDirected hotel operations for 537 room historic, upscale corporate hotel — $20 million USD operation in the capital city. Spearheaded and completed renovation projects. Hosted numerous high level State visits, dignitaries, and personalities. Maximized guest safety during governmental coup-d’état.

Miami/Fort Lauderdale Area

Analyzed, designed, and implemented corporate consolidation program for 37 multi-branded hotels and 3 regional offices. Provided operational support to multi-unit corporately managed, leased, and franchised properties.

Miami/Fort Lauderdale Area

Directed front office operations for 644 room upscale corporate hotel with $15+ million USD operating budget.

Washington D.C. Metro Area

Key operations role for a historic, 341-room luxury, corporate hotel: $19+ million USD operation. Served as key contact and protocol liaison for official State visits, personalities, and corporate officials.

Master, Dirección Y Gestión Turistica

Masters Of Business Adminitration, Hospitality And Restaurant Management

Bs & Ba, Business Management (Hotel) & French Studies

Certificat, La Langue Et Civilisation Francaise