• Oversaw the information technology needs of 7 offices throughout the State of Florida including the management of network infrastructures, computer equipment, communication systems and mobile access devices • Deployed a service software platform throughout the company transitioning from an entirely manual process to a digital process that significantly improved job management, employee scheduling, cost tracking and billing turnaround times • Implemented a process utilizing new mobile equipment allowing remote access to multiple controls installations simultaneously leading to significant savings in employee travel time as well as an increase in employee productivity• Worked directly with over 60 field technicians as the lead technical resource assisting with the successful operation of multiple vendor software programs • Negotiated with IT vendors on new and existing contracts leading to a cost savings in some areas of over 20% annually• Assumed additional responsibilities including workplace injury handing, fleet vehicle accident management and human resources onboarding• Oversaw workplace injury process including incident investigation, workers comp claim progression, OSHA compliance, restricted duty placement and return to work • Handled vehicle accident process for 225+ vehicle fleet including accident investigation, insurance claim submission and progression, vehicle repair coordination and scheduling• Improved driver safety and monitoring, reducing accident claims by 40% while setting up key partnerships with brokerage safety team and MVR monitoring service• Coordinated new hire onboarding including government document verification, E-Verify processing, internal company documentation and safety orientation• Implemented and directed large scale IT project transitioning 300 employees across 7 statewide offices to Office 365 suite and email service from individual perpetual licensing model

• Responsible for all aspects of client accounts in government sector including invoice creation and delivery, accounts receivable and collections• Generated and analyzed financial reports delivering weekly statistics on over $11 million in client revenue to Market Presidents, Vice Presidents and Directors, frequently using pivot tables and v-lookups• Reconciled multiple client accounts resolving unexpected variances in client payments, cash applications and billing reducing AR over 60 days by up to 80% • Designed and developed new employee training program utilized in the transition of client services positions from Manila office

• Oversaw complex commercial client accounts ensuring accurate and efficient invoicing procedures • Coordinated with clients and field offices to resolve billing issues with new commercial accounts

• Analyzed company financials against competitor financials pinpointing areas for process improvements• Utilized advanced Excel functions to obtain better understanding of company expenditures• Researched industry data in order to determine more profitable avenues for TECO business unit• Developed action plan for social media marketing and addition of alternative revenue streams that would bring in additional $250,000 annually

• Built financial models that valued a company using market comparables, precedent transactions and DCF valuation methods• Constructed financial model that calculated ROI for investment bank from a leveraged recapitalization transaction• Analyzed multitude of deal structures in order to obtain best possible return for client• Placed first in the University based on valuation accuracy and quality of presentation given to local investment banking professionals

• Managed graduate and undergraduate course on Microsoft Office Suite including Excel, PowerPoint and Word• Oversaw 13 classes of approximately 20 students each per semester• Administered exams, recorded student grades and kept attendance records

• Managed restaurant ranked first in region for sales with over $5 million in annual revenue• Directly supervised over 80 employees• Implemented schedule changes that decreased labor costs by $4,000/month

• Oversaw operations for second largest restaurant in sales for region