Michael Osowski Email & Phone Number

Pennsylvania, United States

San Francisco, Ca, Us

San Francisco, Ca, Us

Pre-sale Solutions Consultant selling and supporting New Relic's Observability platform. Working with enterprise-level clients to gain a deep understanding of their performance of the modern web-based applications.

Irvine, Ca, Us

Sales Engineer selling an enterprise software solution that worked as middleware for any web based applications. I worked with Sales to open up the Market in the United States and Canada. We developed our message and demonstrations to articulate the power and flexibility in the product and successfully sold it to Financial, Logistics, and Entertainment verticals.Worked with Danish/US based Kapow Technologies to open US markets on the east coast.Trained new hire Sales Engineers.Worked with Professional Services and Sales to build a successful Content Migration business.Developed messaging and value proposition together with salesDeveloped demonstrations to support the value propositionCreated proof of concept solutions to support sales cycleSupported all technical aspects of the sale.Worked in Professional Services to deliver solutions: TrainingClosed deals with Morgan Stanley, ESPN, Bank of America, JB Hunt, Time INC, EMC, Pennsylvania Plate Glass, Fiserv, JP Morgan, Real Capitol, TDBank,Canada, Netapp, PittOhio.

Nashua, New Hampshire, Us

Global Services Solutions Consultant Managed the customization of the MySmartForce Internet learning environment to meet client's requirements which included changing interfaces or integration with external systems. Worked with SmartForce's sales team and clients to create customized MySmartForce training environment. Captured and validated requirements then converted them to standard software requirements format. Managed client's expectations to ensure for a smooth customization engagement. Developed project plan based on feedback from the client and Smartforce's development staff. Developed test procedures to ensure all requirements were met to the client's specifications. Created user and support documentation to support the customization. Completed training required to support the customization.

Norwalk, Connecticut, Us

Xerox Corporation, Horsham, PA Senior Printing Systems Consultant Supported Xerox sales representatives in the presales, demonstrations, implementation, and support of Xerox's printing solutions. Chaired consulting team that developed the district consulting strategy. This increased Xerox's consulting revenue while increasing client satisfaction. Functioned as a focal point for other consultants in the Customer Business unit for print technology solutions. Trained new hire consultants to support the clients and sales staff. Conceived, researched, and validated possible solutions then presented them to the client for review and selection. Provided customer training of the implemented products and solutions. Developed software to meet client's requirements if no third party or Xerox solution existed.