Michael Palecek Email & Phone Number

Milwaukee, Wisconsin, United States

Menomonee Falls, Wi

- Developed procedures and policies to support the company’s mission and goals- Redesigned corporate web site with a modern design, added metrics for measuring success of the website. The redesign improved user visits by 50% in the first year and was very well received by customers and prospects. Started company’s social media presence.- Implemented strategy for maintaining systems and upgrading ERP system. Maintained a responsible level of upgrades to newer versions of Epicor. And implemented the upgrades as project manager and hands on technical lead.- Designed and implemented modifications to Epicor CRM and ERP to support changes to quoting and estimating. Assisted in designing the process and implemented it through technology and leadership.- Implemented a new warehouse location, support included networking, VPN, and telephone support. ERP support included creation of the new warehouse in the software and developing the process for transferring of inventory while maintaining operations at the existing facility.

Greater Milwaukee Area

- As the first dedicated IT manager I built the IT systems and policies to enable the company to grow 10% year over year. Implemented best practices throughout the department and company.- Installed, maintained, and upgraded SQL Server to support newer ERP and other applications for the company. Initially this replaced a legacy database product and went on to support multiple applications.- Implemented, maintained, and administered Exchange 2000, 2007 and finally Exchange Online. Migrated and upgraded server hardware and resources as necessary to support a growing userbase. The number of users increased by 500% during my tenure.- Migrated company from various versions of MS Office (2007 through 2013) to Office 365. - Developed an integrated program using C# and SQL Server to interface with WorkWise ERP to take physical inventory and cycle counts. The project worked with two developers and followed a one-year life cycle that was maintained for 6 years.- Developed and implemented all IT policies and procedures. Maintained operating and capital budget across the enterprise. Developed, trained, and maintained PCI-DSS and ISO certification.- Led project to combine all North American operations into a single ERP and CRM system including supply chain, customer order processing, accounting, and manufacturing planning.

Waukesha, Wi

- Network Administrator for ERP System (CC/FoxPro) and web hosting for over 200 customers. Worked with the web development team to implement modern technologies including IIS/Apache and SQL Server 2000.- Lead the company in the certification in Dynamics CRM/POS software enabling the company to attract new clients.- Provided reporting assistance to the sales department to coordinate marketing strategy and targeted sales using the sales information first in FoxPro and then in SQL Server 2000.- Negotiated partnerships in a retail and business environment for technology products, used both internally and for resale to customers. Purchased all resale inventory and internally used products.- Developed an automated inventory control and reorder policy for the company that helped reduce inventory costs while keep customer service levels high.

U.S. Army, Various Locations

- Ammunition Specialist - Supply and logistics for ammunition and explosives- Squad Leader for ammunition team and crane operator team- Kept team at 100% availability for deployment with minimal notice- Built squad from different roles into an effective team while maintaining the highest of standards

Master Of Business Administration - Mba, Business Administration And Management, General, 3.85

Master Of Science - Ms, It Management, 3.85

Business Management, Business

Majored in Business Management with a strong focus on Information Technology.