Michael Palin, Cams Email & Phone Number

Minneapolis, Mn, Us

• Coordinate across business lines, risk managers, subject matter experts, and enterprise training partners to develop enterprise-wide financial crimes compliance training• Provide reporting and metrics as evidence of training completion on a monthly, quarterly, and annual basis and as requested by senior management• Conduct validation and testing of training assignments, document discrepancies, and follow-up with enterprise training partners as necessary to mitigate issues• Design methodology and conduct validation of internally mandated continuing education credits and drive completion on a quarterly basis• Test and validate all training storyboards before launch date within the learning management system• Execute the enterprise financial crimes compliance training strategy including enterprise communications and awareness activities through news articles, intranet sites, and social media

Minneapolis, Mn, Us

• Serve as the training lead for an enterprise-wide Know You Customer (KYC) system implementation delivered to over four thousand learners across multiple business lines• Research system capabilities and features in order to design multiple course curriculum tracks, as well as supplemental training materials such as user guides and limitations documentation• Manage the processes for the integration, tracking, and monitoring of KYC courses and supplemental training materials• Lead weekly meetings with training specialists and risk managers across all business lines within the bank• Create feedback loops as a result of system testing to ensure any system limitations or defects impacting user experience are properly documented and presented within training materials

Charlotte, Nc, Us

• Manage the process for the design and development of a robust client and firm wide BSA/AML training catalog• Grow and build the Financial Crime Services Team within the Risk Advisory Services practice at the firm through direct referrals and interviews• Conduct a secondary review of enhanced due diligence (EDD) reviews for a super regional financial institution with a focus on beneficial ownership and commercial foreign-owned entities• Conduct a BSA/AML internal audit for a super regional financial institution• Assist in the development of proposals for BSA/AML projects • Liaise across multiple practices within the firm to deliver superior client services• Mentor and train junior consultants in BSA/AML typologies • Develop a BSA/AML risk assessment framework• Provide support for firm wide ad hoc projects

Conducted transactional review and alert monitoring of personal and commercial accounts. Prepared and compiled supporting documentation. Filed Suspicious Activity Reports (SARs) and subsequent renewals when necessary. Conducted inquiries to ensure Customer Information Profile (CIP) is accurate and current. Assisted with alert monitoring aspects of annual regulatory audits and examinations. Conducted annual Money Services Business (MSB) reviews.Provided account termination recommendations to address clients posing higher levels of risk. Maintained current knowledge of guidelines provided by FinCEN.

New York, New York, Us

Provided leadership and guidance to all members of the team. Mentored and trained new hires and ensured all team members were in compliance with all trainings. Reviewed branch inquiries and determined if case dispositions were correct. Monitored highest risk clients such as: remote deposit capture (RDC), potential terrorist financing/human trafficking accounts.Participated in calibration sessions with multiple departments. Ensured team members produced consistent and high-quality casework. Delivered performance feedback as needed to team members. Acted as subject matter expert for cases requiring additional review. Ensured all deadlines and productivity goals were met each month. Assisted team manager in management duties and served as point of contact as needed.

New York, New York, Us

Reviewed both personal and commercial accounts for fraud and money-laundering detection and prevention. Conducted inquiries and filed Suspicious Activity Reports.Developed and implemented streamlined review processes. Utilized the latest bulletins, trends, and information available from FinCEN.Mentored, trained, and assisted new hires while maintaining individual quality and production.

Tampa, Florida, Us

Responsible for the design and facilitation of a "train the trainer" leadership course to prepare students to give presentations on bystander intervention and sexual violence prevention. Directly trained and supervised peer educators and interns. Developed and maintained effective relationships with collegiate and community organizations in order to achieve social change and redefine socio-cultural norms. Assisted in grant administration, reporting activities, and program evaluation. Maintained facebook page and oversaw social media campaign. Developed and revised educational and outreach materials, and workshop and course curricula. Made the world a safer, better place, one student at a time.

Tampa, Florida, Us

Assisted in the design and facilitation, as well as training and development of the facilitators for three major leadership conferences for undergraduate students. Designed programs based on experiential learning and accounted for all learning styles in order to engage all students in leadership development. Established guidelines for the assessment of learning objectives and individual retention and practical application of curriculum. Designed and utilized after-action reports and trained students in the proper use of such tools. Conducted needs assessments for organizations and provided consultation and training for executive boards of organizations seeking member retention, involvement, leadership development and efficacy. Coordinated and advised several leadership program executive boards. Assisted in the design and instruction of leadership courses, as well as facilitated E-Learning and classroom interaction in an online environment.

Tampa, Florida, Us

Maintained the student organization database at the University of South Florida. Conducted initial intake meetings with potential student organization executive boards and advised students through the organization creation and maintenance process. Performed project management functions such as leading staff meeting, testing for quality assurance, training new student assistants, and schedule management.

Ma, Adult Education

Graduate Certificate, Leadership, Human Resource Development

Ba, Major: Criminology Minor: Leadership Studies

Education record