Michael Patrick Pipitone Email & Phone Number

Glassboro, New Jersey, United States

• Process payroll for roughly 375 employees• Authorize and issue payment for all overtime, contracted employees, and extra hours. • Onboarding for all new staff including enrollment in the appropriate pension programs. • Enrollment and annual recertification of FSA/HSA plans along with disability insurance plans and 403b retirement plans• Complete all pension related certifications along with completion of all employment verifications for the District. • Fielding all pension and retirement questions for the district

Philadelphia, Pa

• Evaluate applicant certification status and create action plan for applicants in need of certification• Establish eligibility for emergency certification • Walk applicants through onboarding process• Verification of current and prior employment for PSLF, TEPSLF, TLF and Perkins loan documents.

Trenton, New Jersey, United States

• Resolution of member concerns and issues with the assorted NJ issued State pension and health benefits • Provide recommendations and guidance for receipt of pension and health benefits• Access and manage member digital files utilizing the Siebel, ezRetrieval, RTS, PTS, and EXTRA databases• Collaborate with team leads to ensure member and employee satisfaction

Vineland, Nj

• Autonomously manage a caseload of welfare recipients• Verify, calculate, and project client income using primary and secondary data sources• Daily use of multidimensional data analysis (longitudinal and cross-sectional) to investigate cases for fraudulent claims• Project management in preparation for State and Federal audits• Instrumental in the successful passing of state and federal audits in the legal unit

Salem, Nj

• Clerical assistance for the Local Office Manager• Tracked attendance and held staff accountable for trainings • Edited Family Service Specialist case notes and correspondence to ensure high levels of professionalism and proper grammar• IT Liaison for Salem Local DCF which consisted of the following duties:o Resolved any and all software issues. o Re-imaged computer workstationso Installed new hardware and replace malfunctioning hardware. o Set up both wired and wireless networks and ensured ongoing connectivity. o Led training sessions and team meetings on new technology/equipment

Blackwood, New Jersey, United States

• Hiring, onboarding, training and supervision of upwards of 20 employees. • Used a metrics-based performance management system to guide employee performance reviews and employee remediation. • Event planning and execution in order to drive advanced purchases and reservations• Developed point of Sale add-on purchase programs to drive incremental sales and generate additional revenue