1. Delivering friendly and efficient service to customers by answering their questions, resolving their complaints, and assisting with bank procedures.2. Building strong relationships with customers and promoting bank products during daily interactions.3. Handling all customer service paperwork, following guidelines, and mastering time management to ensure smooth operations.

1. Assisted customers in opening bank accounts via mobile banking, processing up to 40 new accounts per day.2. Verified customer credit card applications via mobile banking.3. Provided information about various bank products to help customers make informed decisions.

1. Advertised job vacancies, sorted applications, cold-called, and scheduled interviews for candidates.2. Distributed employee contracts, salary slips, reference letters, and other HR administrative tasks.3. Managed BPJS Kesehatan and BPJS Ketenagakerjaan for employees.

1. Collected data meter from couriers and branch offices.2. Recapitulated machine usage meter in Excel and input data into SAP.3. Prepared invoices and document attachments (BAST, meter sheet, tax invoice, etc.).4. Notified customers of delinquent invoices by mail, telephone, or personal visits to solicit payment.5. Received payments and posted amounts paid, including tax slips, to customer accounts in SAP.