Michael Thompson Email and Phone Number
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Michael Thompson is a Chief Strategy Officer and trusted business advisor with over 15 years of experience bringing startups to IPO through the implementation of people, process, and technology enhancements. From global sales models to operational action plans, and from data analytics to market expansions, he enables disruptive, high-growth potential companies to achieve profitable and sustainable growth by designing and implementing scalable sales, customer service, and operations frameworks. At the beginning of his career, Thompson played an integral role in transforming ReachLocal into a global digital services powerhouse cumulating in a successful IPO in 2010 and a subsequent acquisition by Gannett (NYSE: GCI) in 2016. Starting from growing a local 15-person client services team to eventually managing a 400+ person national operation, he has continuously delivered unparalleled results, including the successful migration of 2k+ client portfolio, launch of centralized services organization, expansion of Gannett’s inside sales team to new markets, and leading inside sales to an over 30% improvement in yearly revenue per seller. Michael’s areas of expertise include enterprise operations, global sales management, growth strategies, P&L ownership, strategic planning, innovation, and change management. Throughout his career, he has managed organizations of up to 400 people spanning inside sales, operations, communications, ad production, client services, go-to-market, and marketing functions. Interested in learning more? Let’s get connected!
Clipp
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Chief Strategy Officer (Cso)Clipp Jul 2023 - PresentSt Petersburg, Florida, Us
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AdvisorClipp Jul 2022 - Jul 2023St Petersburg, Florida, Us
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Svp Of Operations & Chief Operating OfficerWrk Aug 2021 - Jul 2023Montreal, CaWRK is a hybrid automation platform, revolutionizing process automation with its fully-automated, easy-to-connect steps powered by a blend of cutting-edge technology and human expertise. As the SVP of Operations, Michael oversaw all aspects of the customer experience including customer support, delivery, quality assurance. In 2022, Michael was promoted to COO and added additional responsibilities including human resources, and organizational planning. During his tenure, Michael has built out and evolved teams and processes to enable WRK to achieve remarkable milestones, including a Series A round of financing bringing the total amount raised to $55MCAD and achieving 10X growth in Wrk Platform usage, all within a fully remote work environment. -
Vice President Of Service Operations & Inside SalesGannett | Usa Today Network 2018 - Aug 2021New York, Ny, UsGannett (NYSE: GCI) is a $3.1B, Fortune 1000, mass media enterprise and the largest local newspaper company in the U.S. with a broad portfolio of local daily brands, in addition to the iconic USA TODAY publication. As the VP of Service Operations & Inside Sales, Michael oversees a team of 500 spanning inside sales, customer retention, ad production, and internal communications functions. As a part of Gannett’s senior leadership team, Michael advises on high-priority business issues, ranging from product launches and market expansions, to infrastructure and logistics. As with all of his roles, Michael focuses on implementing people, process, and technology enhancements to increase revenue and decrease costs leading to profitable and sustainable YoY growth. His position achievements include revamping the internal sales organization resulting in 30% revenue improvement in 2021 versus 2019 while creating a new event sales team that went from $0 to a $7M run rate in less than a year. He was also responsible for developing a client retention department that secured $15M in cancellation saves, as well as implementing enterprise infrastructure to unify 110 service organizations that support $2B in annual revenue. -
Vice President Strategic PartnershipsReachlocal 2016 - 2018Woodland Hills, Ca, UsReachLocal (NASDAQ: RLOC), a subsidiary of Gannett, is a global digital services company specializing in digital marketing, search, and lead generation. As the VP of Strategic Partnerships, Thompson was hand-selected to work in collaboration with the CRO and CEO to integrate ReachLocal’s products and services into Gannett’s properties following ReachLocal’s acquisition by Gannett in 2016. As a part of this role, he drove product, service, and operational enhancements to support the attainment of ReachLocal’s post-acquisition margin, revenue, and EBITDA targets. This included collaborating with cross-functional teams to drive go-to-market, strategic partnership, and analytics initiatives. During his tenure as VP of Strategic Partnerships, Michael managed the migration of 2,000+ clients from other vendors to ReachLocal which resulted in campaign improvements for 90% of the migrated clients and a monthly client retention rate increase to 92% resulting in YoY revenue growth of 20%. -
Director Of Sales OperationsReachlocal 2010 - 2016Woodland Hills, Ca, UsAs the Director of Sales Operations, Thompson managed a 15-person sales operations organization that was responsible for supporting an inside and outside sales team of 400 representatives. As a sales enablement leader, he focused heavily on developing innovative sales training and sales incentive programs to increase employee engagement while minimizing skill gaps. Always keeping his thumb on the pulse of industry trends, Thompson was also accountable for implementing the latest client relationship management and lead management best practices to streamline the sales cycle while increasing sales outcomes. While in this role, Michael managed a lead generation organization that generated $20M in annualized revenue within one year in addition to producing a 10x ROI on their marketing spend. He also updated the new hire sales training program and implemented new sales tools resulting in a 30% increase in sales team productivity.
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Head Of Business DevelopmentReachlocal 2009 - 2010Woodland Hills, Ca, UsBizzy, a subsidiary of ReachLocal, is a technology company that enables local businesses to retain and maximize their existing customer relationships via a mobile application. As the Head of Business Development, Michael developed a sales organization from scratch responsible for signing up local businesses onto the newly launched platform in both the San Francisco and New York City markets. This included executing local events, as well as hiring and training a PR team, to increase sign-ups and brand awareness. During this engagement, Thompson surpassed all business development targets, successfully signing up 1,000 local businesses in under six months.
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Chief Of StaffReachlocal 2008 - 2009Woodland Hills, Ca, UsAs the Chief of Staff to ReachLocal’s President, Michael served as an executive advisor responsible for researching, developing, and executing key initiatives to support the company’s short- and long-term business objectives. As a sales and growth strategy leader, he was accountable for training all new sales hires, as well as launching strategic programs to scale the company’s operations while successfully bringing new products to market. Michael also served as the official liaison between the President and ReachLocal’s employees, including the C-suite team. As Chief of Staff, Michael successfully designed and piloted an inside sales program that resulted in five reps securing $300k in annualized revenue during a three-month period. Due to the pilot’s success, ReachLocal eventually launching a full-scale inside sales department.
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Area Leader – Client ServicesReachlocal 2007 - 2008Woodland Hills, Ca, UsAs a Client Services Area Leader, Michael was responsible for growing the media revenue stream within Philadelphia while simultaneously expanding the client services organization to new markets. This included growing the client services organization from one to 15 people, as well as spearheading the technical implementation of all client media campaigns. During his tenure as Area Leader, he implemented people, technology, and process enhancements that resulted in an annualized revenue increase from $1.5M to $6.1M.
Michael Thompson Skills
Michael Thompson Education Details
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East Texas A&M UniversityMaster Of Business Administration - Mba -
Shippensburg University Of PennsylvaniaBachelor Of Science In Business Administration - Bsba
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Archbishop Wood Catholic High School
Frequently Asked Questions about Michael Thompson
What company does Michael Thompson work for?
Michael Thompson works for Clipp
What is Michael Thompson's role at the current company?
Michael Thompson's current role is Chief Strategy Officer at Clipp | Global leader in enterprise ops, sales management, service management & growth strategies.
What is Michael Thompson's email address?
Michael Thompson's email address is mi****@****hoo.com
What is Michael Thompson's direct phone number?
Michael Thompson's direct phone number is +121572*****
What schools did Michael Thompson attend?
Michael Thompson attended East Texas A&m University, Shippensburg University Of Pennsylvania, Archbishop Wood Catholic High School.
What are some of Michael Thompson's interests?
Michael Thompson has interest in Status, Philadelphia Phillies, Hulu, Sales, Sales Operations, Forecasting, Business Development, Advertising, Dallas Mavericks, Philadelphia Flyers.
What skills is Michael Thompson known for?
Michael Thompson has skills like Salesforce.com, Lead Generation, Seo, Ppc, Sales Process, Email Marketing, Strategy, Marketing Strategy, Social Media, Mobile Marketing, Sales, Marketing.
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