Michael Paul

Michael Paul Email and Phone Number

Enhancing the Customer Purchasing Experience @ ZAK Products
dallas, texas, united states
Michael Paul's Location
Irving, Texas, United States, United States
Michael Paul's Contact Details

Michael Paul personal email

Michael Paul phone numbers

About Michael Paul

Focused on supporting sales growth of current ZAK/NEXEMO accounts through the development of a new updated NEXEMO eCommerce and CRM platform.ZAK Products is an industry leading automotive chemical maintenance product line, offering a comprehensive value proposition to franchised automobile dealerships and professional installers. NEXEMO is a manufacturer-direct purchasing portal for professionals in the Automotive Industry and provides the industry with a one-stop procurement experience with full visibility of order history. Over 23 years of experience in project management, sales, operations, business development, training and customer support management. Collaborated with key partners to develop business solutions with go to market strategies, identifying funding and budgetary sources, as well as providing training solutions to product users, clients and sales teams. Recognized leadership and customer support skills with a proven track record for developing strong work teams by setting clear expectations, managing complex projects, providing support, and excelling in motivating others and driving results. Can effectively communicate with all levels of management. Passionate about working with people to create a positive and productive work environment. Committed to solving tough challenges while remaining poised under pressure with an ability to maintain consistent focus on strategic and critical goals.Specialties: • Customer Support Implementation• Online Catalog Management• Employee Leadership Development• Technology Implementation• Project Scope and budget management• Strategic Product Planning• Instructional Design/Development• Mentor Style Management• Budget Planning• Salesforce.com• ZEN Desk Administration & Implementation• Magento Ecommerce platform• Oro Ecommerce & CRM platform• Adobe Suite• MS Office Suite• MS OneNote, Brandfolder, Dropbox, Basecamp, Todoist, GOTO WebEx & JoinMe• Windows 10• Photoshop

Michael Paul's Current Company Details
ZAK Products

Zak Products

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Enhancing the Customer Purchasing Experience
dallas, texas, united states
Website:
zakproducts.com
Employees:
20
Michael Paul Work Experience Details
  • Zak Products
    Director Of Ecommerce
    Zak Products Nov 2017 - Present
    Dallas/Fort Worth Area
  • Zak Products
    Director Of Customer Success
    Zak Products Jun 2016 - Present
    Dallas/Fort Worth Area
    The role of Inside Sales Support organically generated the need to for a more strategic method of supporting the needs of our customers and suppliers. While continually working as Inside Sales Support • Supporting current ZAK accounts as well as supporting all supplier relations for our NEXEMO (automotive ordering platform) product line• Built framework and implemented Zendesk Support for all ZAK & NEXEMO customer service tickets• Constructed reporting system to review customer issues for sales team as well as supplier report cards for quarterly reviews• Managed the day to day catalog maintenance of NEXEMO using the Magento eCommerce platform• Managed customer support tickets for over 80+ auto dealershipsThis new role provided our ZAK/NEXEMO customers a support outlet they had not current been provided. Previously all support was driven by our outside sales team causing a lack of focus on sales. Having an inside support team gave a resource for the sales team to lean on so they could continue to sell while the Customer Success team supported the customers needs.
  • Zak Products
    Inside Sales Development
    Zak Products Jun 2014 - Jun 2016
    Irving, Texas
    Focused on supporting sales growth of current ZAK accounts and all new business development for Nexemo.• Support the outside sales team through defined customer service activities for NEXEMO• Proactively support all functions of Salesforce: utilization, training, maintenance, reporting, dashboards, campaign generation and administration• Generate strategic sales focused reports regarding product opportunities and manufacturer sales data. Proactively use this information to drive sales focus in key areas• Integrate sales history and product data into content for business development sales collateral and presentationsThis new role will provide the NEXEMO outside sales team with sales support to promote a more strategic sales approach driving incremental ZAK sales with the current customer base, acquiring more NEXEMO members and fully capitalizing on incrementally growing NEXEMO sales within the current VT dealership network.
  • Van Tuyl Auto Group
    Implementation Project Manager
    Van Tuyl Auto Group Jun 2011 - Jun 2014
    Irving, Tx
    Overseeing special projects for the Fixed Operations Group, Professional Development Department and ZAK Products. Responsibilities consist of: research, development and implementation of technology into training efforts for Van Tuyl Professional Development and ZAK Products, implementation of technology into the service drive operations, and managing fixed operations initiatives with third party vendors. This position works with the Van Tuyl Fixed Operations regional teams, VTPD trainers, VT Partners/Dealers, 3rd party vendors and other key members of VTG leadership and ZAK Products to ensure the overall profitability of all major projects, and training programs.Implementing enterprise Applicant Tracking System to support the hiring of qualified candidates into the automobile industry. Taking on Sales Force administrative duties to upgrade the overall utilization of the tool for sales opportunity and campaign tracking.
  • Concept Renewable, Llc
    Director Of Business Development
    Concept Renewable, Llc Dec 2010 - Jun 2011
    Concept Renewable is a marketer and distributor of renewable energy products that has developed a turnkey solution for product procurement and installation of renewable energy sources.Our mission is to secure funding for providing renewable energy products to schools on a nation-wide basis. Concept Renewable coordinates these renewable energy products with lesson plans designed to enhance the in-class student experience.
  • 3 Cord Solutions
    Director
    3 Cord Solutions Feb 2009 - Dec 2010
    Consulting educational businesses, investment firms and educational institutions on interactive educational technology used in the classroom to further student achievement. • Advised multiple private equity firms on educational technology market opportunities, resulting in two acquisitions between $50 million and $90 million• Recommended educational technology tools and implementation methods to content and learning management system companies, increasing their sales opportunities and value added proposition
  • Einstruction
    Vp Of Strategic Alliances
    Einstruction Jan 2006 - Jan 2009
    eInstruction Corporation, Denton, TX (2006-2009): Handled business development of strategic partnerships for a $175M educational software & hardware company- Charged with creating and developing the start-up of the Strategic Partnership division - Established the initial budget for the Strategic Partnership division- Merged the partnerships of 2 companies purchased by eInstruction with the parent companies partnership structure- Established over 45 new relationships with major educational software and hardware companies.- Maintained relationships with established partners from the 3 companies; such as content, LMS, software and hardware providers.- Created and managed the volume discounted sales program for partners, distributors and sales consultants
  • Einstruction Corp.
    Director Of Training & Content Development
    Einstruction Corp. Jan 1998 - Jan 2006
    Created and developed the employee and customer training program for the full hardware and software product line.- Established the training program in 1998- Created a Professional Development Seminar program (1999) for the sales consultants that helped increased sales & commissions in the first year- Built a 10 person training team that developed & taught all training materials for in house and on-site customer training seminars. - Developed video training material for web distribution (2001) and self paced training. - Developed live training “webinars” for customers - Added training for a new complementary product line that was purchased in 2002- Developed and maintained all US State Educational Standards used by K12 institutions- Developed and maintained software specific content for K12 institutions in all curriculum areas
  • Einstruction Corp.
    Assistant Director Of Sales & Marketing
    Einstruction Corp. Jan 1998 - Jan 2004
    Assisted in managing an independent consultant group of strategic partnerships for a $175M educational software & hardware company- Responsible for marketing promotions at 6-8 major education trade shows per year- One of 3 product presenters at all trade shows.- Directed 4 person marketing team that created and maintained company’s website and marketing collateral.- Managed the in-house production of all product and marketing photography that saved the $250K in 2000 during the company’s re-branding campaign.- Created the volume discounted sales program for partners, distributors and sales consultants that increased sales by 30% while training customers on our product line. This fashioned the need for an internal training department.
  • Einstruction Corp.
    Project Manager For Content Development
    Einstruction Corp. Jan 1996 - Jan 1998
    Managed 4 content development team leaders that worked on publisher book projects- Managed 20 people developing lecture notes and student text notes for major publishers such as McGraw Hill, Pearson Education, Thompson Learning and Holt Rinehart & Winston- Produced 80% of the budget revenue to fund the upstart online and response pad R&D project
  • Einstruction Corp.
    Content Developer
    Einstruction Corp. Feb 1994 - Jan 1996
    Worked with national publisher to create lecture notes for book product ($80K project)- Developed electronic lecture notes and student notes for GED tutorial product- Worked with GED author and publisher editors to design product layout- Created animated graphic examples to highlight the textbooks main ideas
  • Amoco Chemical (Before Bp)
    Specialty Chemicals Technical Sales
    Amoco Chemical (Before Bp) Jun 1993 - Aug 1994
    Worked in Amoco's Specialty Chemical's training division learning the chemical products of the unit and understanding the technical sales strategies of the department.
  • University Of Texas At Austin
    Senior Football Manager And Quarterback Coaches Assistant
    University Of Texas At Austin Aug 1988 - May 1993
    Helped Head Coach and Quarterback's coach run practice and drills.Set up team travel for gamesWorked closely with coaches and players for game time preparations.

Michael Paul Skills

Strategic Planning Salesforce.com Leadership Development Coaching Microsoft Office E Learning Learning Management Ms Project Adobe Acrobat Blended Learning Camtasia Digital Photography Project Implementation Training And Development Leadership Mentoring Event Planning Recruitment/retention Adobe Software

Michael Paul Education Details

Frequently Asked Questions about Michael Paul

What company does Michael Paul work for?

Michael Paul works for Zak Products

What is Michael Paul's role at the current company?

Michael Paul's current role is Enhancing the Customer Purchasing Experience.

What is Michael Paul's email address?

Michael Paul's email address is mp****@****ail.com

What is Michael Paul's direct phone number?

Michael Paul's direct phone number is (844) 243*****

What schools did Michael Paul attend?

Michael Paul attended Texas Christian University - M.j. Neeley School Of Business, The University Of Texas At Austin, Brazoswood High School, Texas Christian University, The University Of Texas At Austin, The University Of Texas At Austin.

What are some of Michael Paul's interests?

Michael Paul has interest in Farming, Social Media Implementation, Outdoors, Coaching And Mentoring, Business Development, Leadership Management And Sales Training, 1 On 1 Coaching, Coaching Kids Sports, College Sports.

What skills is Michael Paul known for?

Michael Paul has skills like Strategic Planning, Salesforce.com, Leadership Development, Coaching, Microsoft Office, E Learning, Learning Management, Ms Project, Adobe Acrobat, Blended Learning, Camtasia, Digital Photography.

Who are Michael Paul's colleagues?

Michael Paul's colleagues are Jereme Molina, Gay Pace, Jason Macke, Regina Schaubschlager, Casey Renner, Ahmar Khan, Tio Isac.

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