Michael Paul Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

The role of Inside Sales Support organically generated the need to for a more strategic method of supporting the needs of our customers and suppliers. While continually working as Inside Sales Support • Supporting current ZAK accounts as well as supporting all supplier relations for our NEXEMO (automotive ordering platform) product line• Built framework and implemented Zendesk Support for all ZAK & NEXEMO customer service tickets• Constructed reporting system to review customer issues for sales team as well as supplier report cards for quarterly reviews• Managed the day to day catalog maintenance of NEXEMO using the Magento eCommerce platform• Managed customer support tickets for over 80+ auto dealershipsThis new role provided our ZAK/NEXEMO customers a support outlet they had not current been provided. Previously all support was driven by our outside sales team causing a lack of focus on sales. Having an inside support team gave a resource for the sales team to lean on so they could continue to sell while the Customer Success team supported the customers needs.

Irving, Texas

Focused on supporting sales growth of current ZAK accounts and all new business development for Nexemo.• Support the outside sales team through defined customer service activities for NEXEMO• Proactively support all functions of Salesforce: utilization, training, maintenance, reporting, dashboards, campaign generation and administration• Generate strategic sales focused reports regarding product opportunities and manufacturer sales data. Proactively use this information to drive sales focus in key areas• Integrate sales history and product data into content for business development sales collateral and presentationsThis new role will provide the NEXEMO outside sales team with sales support to promote a more strategic sales approach driving incremental ZAK sales with the current customer base, acquiring more NEXEMO members and fully capitalizing on incrementally growing NEXEMO sales within the current VT dealership network.

Irving, Tx

Overseeing special projects for the Fixed Operations Group, Professional Development Department and ZAK Products. Responsibilities consist of: research, development and implementation of technology into training efforts for Van Tuyl Professional Development and ZAK Products, implementation of technology into the service drive operations, and managing fixed operations initiatives with third party vendors. This position works with the Van Tuyl Fixed Operations regional teams, VTPD trainers, VT Partners/Dealers, 3rd party vendors and other key members of VTG leadership and ZAK Products to ensure the overall profitability of all major projects, and training programs.Implementing enterprise Applicant Tracking System to support the hiring of qualified candidates into the automobile industry. Taking on Sales Force administrative duties to upgrade the overall utilization of the tool for sales opportunity and campaign tracking.

Concept Renewable is a marketer and distributor of renewable energy products that has developed a turnkey solution for product procurement and installation of renewable energy sources.Our mission is to secure funding for providing renewable energy products to schools on a nation-wide basis. Concept Renewable coordinates these renewable energy products with lesson plans designed to enhance the in-class student experience.

Consulting educational businesses, investment firms and educational institutions on interactive educational technology used in the classroom to further student achievement. • Advised multiple private equity firms on educational technology market opportunities, resulting in two acquisitions between $50 million and $90 million• Recommended educational technology tools and implementation methods to content and learning management system companies, increasing their sales opportunities and value added proposition

eInstruction Corporation, Denton, TX (2006-2009): Handled business development of strategic partnerships for a $175M educational software & hardware company- Charged with creating and developing the start-up of the Strategic Partnership division - Established the initial budget for the Strategic Partnership division- Merged the partnerships of 2 companies purchased by eInstruction with the parent companies partnership structure- Established over 45 new relationships with major educational software and hardware companies.- Maintained relationships with established partners from the 3 companies; such as content, LMS, software and hardware providers.- Created and managed the volume discounted sales program for partners, distributors and sales consultants

Created and developed the employee and customer training program for the full hardware and software product line.- Established the training program in 1998- Created a Professional Development Seminar program (1999) for the sales consultants that helped increased sales & commissions in the first year- Built a 10 person training team that developed & taught all training materials for in house and on-site customer training seminars. - Developed video training material for web distribution (2001) and self paced training. - Developed live training “webinars” for customers - Added training for a new complementary product line that was purchased in 2002- Developed and maintained all US State Educational Standards used by K12 institutions- Developed and maintained software specific content for K12 institutions in all curriculum areas

Assisted in managing an independent consultant group of strategic partnerships for a $175M educational software & hardware company- Responsible for marketing promotions at 6-8 major education trade shows per year- One of 3 product presenters at all trade shows.- Directed 4 person marketing team that created and maintained company’s website and marketing collateral.- Managed the in-house production of all product and marketing photography that saved the $250K in 2000 during the company’s re-branding campaign.- Created the volume discounted sales program for partners, distributors and sales consultants that increased sales by 30% while training customers on our product line. This fashioned the need for an internal training department.

Managed 4 content development team leaders that worked on publisher book projects- Managed 20 people developing lecture notes and student text notes for major publishers such as McGraw Hill, Pearson Education, Thompson Learning and Holt Rinehart & Winston- Produced 80% of the budget revenue to fund the upstart online and response pad R&D project

Worked with national publisher to create lecture notes for book product ($80K project)- Developed electronic lecture notes and student notes for GED tutorial product- Worked with GED author and publisher editors to design product layout- Created animated graphic examples to highlight the textbooks main ideas

Worked in Amoco's Specialty Chemical's training division learning the chemical products of the unit and understanding the technical sales strategies of the department.

Helped Head Coach and Quarterback's coach run practice and drills.Set up team travel for gamesWorked closely with coaches and players for game time preparations.

Mba, Business

Bachelor Of Science - Bs, Chemical Engineering

Activities and Societies: Longhorn Football QB's Manager 5 yrs 2 Year Football Longhorn Letterman (1990, 1991) Member of 1990 SWC.

Education record

Activities and Societies: 3 Yr Football Letterman/Captain 2 Yr All-District QB 1 Yr All-Regional QB 2 Yr Baseball Letterman/Captain 1 Yr.

Master Of Business Administration - Mba

Bachelor Of Engineering - Be, Chemical Engineering

Activities and Societies: 2 Year Football Letterman, 4 Years Fellowship of Christian Athletes, BYX Fraternity, Indoor Soccer Club,

Bachelor Of Engineering - Be, Chemical Engineering, 2.97

Activities and Societies: Football Letterman, AIChE, FCA,