Highly accomplished, award-winning business leader with 20+ years of General & Operations Management experience in diverse sectors as both an entrepreneur and with top tier corporate organizations. Dependable, tenacious results oriented leadership style built around a single focus of exceeding the customer’s expectations. Success attained using Servant Leadership mindset; hiring the best qualified applicants with superior engagement skills, treated respectfully, empowered & challenged to run their business segment. Skill sets include; revenue and profit growth, customer satisfaction, P&L and expense management, shrink reduction, training, human resource and leadership development.