Michael Dignan Email & Phone Number

Greater Chicago Area

Amsterdam, North Holland, NL

-Manage accounts totaling over $39 MM in Net Sales-Establish supply lines for multiple byproducts while securing new long-term customer base

Amsterdam, Noord Holland, NL

-Day-to-day account and order management in fast-paced and high intensity environment-Bridge the gap between Supply Chain, Sales and customers-Maintain customer data to improve order processing efficiency

Elmhurst, IL, US

-Oversee processing on major freight accounts to ensure stability and maintain high customer satisfaction-Participate in and lead client meetings while providing strategic analysis and sound processing improvement advice-Develop and deliver in-depth reports analyzing processing and specific client needs-Lead long-term initiatives across internal divisions.

Elmhurst, IL, US

-Analyzed data capture to recommend operational process improvements for the client -Managed and contributed to month/quarter-end reporting and file transmissions for major accounts with invoices totaling $150 M annually-Coordinated short-term initiatives across internal divisions in order to maximize account efficiency

Elmhurst, IL, US

-Conducted quality audits of freight bills for clients by interpreting contracted truckload and LTL rates for shipments -Analyzed data and utilized reports, along with Excel pivot tables and matrices to identify billing trends and propose solutions

De Pere, WI, US

De Pere, WI, US

-Assisted the CFO with filing and handling Accounts Receivable and Accounts Payable and with reconciling invoices-Interacted with clients and customers to collect bills and update customer information-Handled multiple tasks at once related to general office administration while using Microsoft Word, Excel, and PowerPoint

-Developed strong communication skills by building employee and customer relationships as a sales representative providing quality customer service

Bachelor, Business Administration; Finance

Education record