Michael Flannery

Michael Flannery Email and Phone Number

EVP and President @ Uniti Group Inc.
Fairport, NY, US
Michael Flannery's Location
Fairport, New York, United States, United States
Michael Flannery's Contact Details

Michael Flannery personal email

n/a

Michael Flannery phone numbers

About Michael Flannery

My career experiences and diverse leadership roles have shaped me into a multidimensional C-level executive. I am currently the President of a multi-billion dollar Enterprise B2B Business Unit. I've served as Chief Marketing Officer (CMO), Business Unit Chief Financial Officer (CFO), and held Senior Vice Presidential roles in Customer Success, Sales, Business Intelligence and Operations. These experiences have allowed me to manage full profit and loss business units, while honing my passion for leveraging my skills and abilities to drive transformative change.I consider myself to be a growth catalyst, an aspiration that reflects my role within my team, with my peers, and customers. The core values of Growth, Trust, Accountability, Commitment, and Unity define the culture of the organizations I've had the privilege of leading and serving. My leadership journey includes navigating through periods of significant market volatility within fast-paced, turnaround, and transformational environments. I've persevered, demonstrated resilience, grit and fortified my resolve through multiple corporate Chapter 11 restructurings, re-emergences, including mergers, and acquisitions. These experiences culminated in the successful monetization and sale of two publicly traded companies, with prominent leadership roles in several acquisitions and public-to-private transitions.My peers, former leaders, and customers would likely characterize me as a visionary strategist and an inspiring, fair leader. I enjoy the challenge of business transformation, new market development, and scaling complex businesses.My vision is to build best-in-class organizations while prioritizing customer-centric value and service. I strive to be known as a thoughtful communicator and skilled negotiator, defined by unwavering integrity, intellectual agility, and operational expertise. The intersection of technology and people fuels my passion for building exceptional teams. I take pride in mentoring early-career professionals and small business owners, particularly in underrepresented minority-led businesses. The opportunity to lead, coach, mentor, and serve is the most rewarding aspect of my work, helping to positively influence the next generation of leaders.My passion for education is firmly rooted in the conviction that it uncaps our boundless potential, and is a testament to my parents. Their sacrifices paved the way for me to attain a college degree, extending to the graduate level, a privilege I remain endlessly thankful for.

Michael Flannery's Current Company Details
Uniti Group Inc.

Uniti Group Inc.

View
EVP and President
Fairport, NY, US
Website:
uniti.com
Employees:
8622
Michael Flannery Work Experience Details
  • Uniti Group Inc.
    Evp And President
    Uniti Group Inc.
    Fairport, Ny, Us
  • Windstream
    President
    Windstream Dec 2023 - Present
    Little Rock, Ar, Us
    Responsible for setting the strategic direction and leading operational execution for Windstream's multi billion dollar Enterprise B2B Managed Services business unit. Full P&L owner responsible for overseeing day-to-day operations, financial management, and building strong client and stakeholder relationships. Key functional responsibilities in include Sales, Customer Success, Engineering, Marketing, Product, Vendor Management, Business Intelligence, Service Assurance and Service Delivery.
  • Windstream
    Chief Marketing Officer - Windstream Enterprise
    Windstream Apr 2020 - Present
    Little Rock, Ar, Us
    Responsible for Product Development, Management, Digital Transformation and Marketing inclusive of brand and digital platforms, go-to-market initiatives, sales enablement, direct and channel marketing of advanced cloud enabled network communications, managed services and technology solutions to enterprise & mid market businesses nationwide. With a focus on purpose, creativity and transformational technologies such as SASE, SD-WAN & Unified Communications as a Service (UCaaS), our marketing organization develops insight-driven, personalized customer solutions designed to connect, transform and elevate the customer experience.
  • Windstream
    Svp - Customer Success/Advocacy At Windstream Enterprise
    Windstream Jan 2018 - Apr 2020
    Little Rock, Ar, Us
    Responsible for leading and aligning all customer-facing functions, ensuring a relentless focus on creating a differentiated customer experience, and retention for Windstream Enterprise's base of customers and partners. Led strategy and customer engagement framework implementation, development and monitoring of customer health metrics, and fostering cross-functional partnerships to drive continuous improvement and customer-centric growth.
  • Windstream
    Svp Sales, Marketing & Operations -Mid Market Commerical Business Unit
    Windstream Mar 2017 - Jan 2018
    Little Rock, Ar, Us
    Managed full end to end Mid-Market Commercial Business Unit with 100K+ customers & $570MM in revenue. Responsible for Strategy, Sales, Marketing, Business Unit Operations, Product Management and Customer Retention
  • Earthlink
    Svp & Managing Director - Small Business
    Earthlink Oct 2014 - Feb 2017
    Atlanta, Georgia, Us
    Leadership• As member of CEO’s staff named to lead $325MM business unit with ~51K customers, 600+ employees focused on providing communications services to small and medium sized business• Officer of the company, member of Disclosure, Corp Security and 401K Benefits Administrative Committees; led establishment of the business unit including formation of Senior Leadership team across multiple functions• Member of the Executive Team that helped achieve the highly successful merger with Windstream TelecommunicationsFinancial Performance• Business unit financial performance across all key metrics (Revenue, Opex, EBITDA, & Cash Flow) exceeded plan consecutive years and directly affected overall corporate results leading to ability to raise internal and external expectations & guidance• Created and presented monthly, quarterly and annual operational performance and strategy presentations for Executive Leadership Team review inclusive of all fellow C-Level Executives & Board of Directors Operations Turnaround • Designed and implemented customer retention strategy inclusive of resource deployment strategy and customer analytics leading to 56% increase in YoY customer renewals yielding $57MM in TCV; FY Sales plan achievement 101%; increased sales productivity 17% on YoY basis.• Developed and deployed proprietary customer profitability model (6-box) which drove financial & operational improvements reducing customer churn for 3 consecutive quarters while increasing prices throughout the same periodChange Management• Devised and led cross functional implementation and adoption of predefined customer renewal strategy into non sales functions. Enabled >415 domestic & international non sales personnel (Customer Care, Repair, Collections, Field Techs) to renew existing services generating >$400K MRR; >$10MM in TCV compared to $0 MRR/TCV in prior year
  • Earthlink
    Svp Revenue Operations
    Earthlink May 2014 - Oct 2014
    Atlanta, Georgia, Us
    Transformed organization to a data-driven culture using predictive analytics for prioritized prospecting and data analysis for territory planning. Recruited, developed and retained team of 75 direct and indirect reports. Operations lead for the CRO managing $750M revenue and $90M+ operating budget for sales team of 350. Promoted out of role to the Managing Director and SVP of Small & Medium Business Unit as an officer of the company• Led Business & Sales Operations for the Corporation with responsibility for Strategic Planning, Business Analytics, Sales Enablement, Compensation Design and Performance Management, Program Management, Sales Effectiveness and Customer Lifecycle Management.• Created and executed strategic plans that facilitated launch of Corporate wide multiple mission-critical Business Units. Deployed four significant reorganizations through designing customer segmentation, sales & support roles, territories, and revised compensation plans• Led company initiatives and task force for creating corporate hierarchy, Business Intelligence, ChurnManagement, CRM, and Purchasing for Territory planning software solution (Anaplan)• Implemented and led the deployment of Sales Force.com across entire company with Enterprise adoption of 100% within first 4 months• Created and presented monthly, quarterly and annual operational performance and strategy presentations for Executive Leadership Team review inclusive of all fellow Executives & Board of Directors
  • Earthlink Business
    Vp Business Operations
    Earthlink Business Jun 2013 - Mar 2014
    Atlanta, Georgia, Us
    Tasked with developing the company’s Business and Sales Operations transformation strategy • Responsibilities included developing a revised Sales Go To Market Strategy for the transformation of a historically CLEC business into a Managed Service Provider• Rebuilt and constructed 100% new leadership team responsible for Business & Sales Operations for the Corporation inclusive of Strategic Planning, Business Analytics, Sales Enablement, Compensation Design and Performance Management, Program Management, Sales Effectiveness and Customer Lifecycle Management• Implemented and led revenue growth focused transformational initiatives including corporate customer segmentation, sales channel restructuring, Salesforce.com deployment, & revamped new hire program
  • Global Crossing
    Vp North American Operations - Chief Of Staff
    Global Crossing Mar 2009 - May 2013
    Broomfield, Colorado, Us
    Responsible for managing and planning the overall day-to-day activities of the North American Enterprise Business Unit. Specific focus on operational oversight & responsibility across multiple functional disciplines (Sales, Support, Production, Human Resources, Finance) within the organization. Collaborate with the Managing Director and Chief Financial Officer in the overall administration of the business unit.
  • Global Crossing
    Business Unit Cfo - Vp Commercial Finance & Strategic Planning
    Global Crossing Mar 2007 - Mar 2009
    Broomfield, Colorado, Us
    Leader of a multifunctional finance organization of 50+ professionals supporting the Commercial Business Division. Approximately $740MM in revenues and $76MM operating budget driven by a sales organization consisting of 375+ employees throughout North America. Key member of divisional executive leadership team providing vision, direction, and management for all facets of P&L, Financial and Strategic Planning, Credit, Collections & Cash Flow Management, Compensation Development/Administration and Finance related IT development.
  • Global Crossing
    Sr. Director – Commercial Finance & Strategic Planning
    Global Crossing Jan 2004 - Mar 2007
    Broomfield, Colorado, Us
    Overall financial responsibility for five unique channels with approximately $1BN in service revenues and a $89MM operating budget. Responsible for driving multi million-dollar P&L efficiencies thru the creation of a disciplined financial reporting process and enhanced cost structure visibility, while accountable for financial reporting, budgeting, strategic planning, and customer deal negotiation.
  • Global Crossing
    Director | Sr. Manager – Global Financial Planning & Analysis
    Global Crossing Mar 2000 - Dec 2003
    Broomfield, Colorado, Us
    Directed Global FP&A and commissions’ administration teams for the Global Enterprise Sales organization. Lead team responsible for the annual planning process, financial analysis and business unit reporting for the commercial sales organization which prior to corporate bankruptcy (Ch11) consisted of 1,800+ personnel encompassing $1.5BN+ revenue, $160MM in operating budget.
  • Xerox Corporation
    Six Sigma Operations Consultant
    Xerox Corporation Mar 1999 - Mar 2000
    Norwalk, Connecticut, Us
    Selected by Divisional Vice President as cross-functional international team leader for global inventory reduction project. Completed 5-month expert training program for business performance process improvement employing Six Sigma and Lean manufacturing processes.
  • Xerox Corporation
    Controller-Distributor Operations - Developing Markets Operations
    Xerox Corporation May 1997 - Mar 1999
    Norwalk, Connecticut, Us
    Directed all financial and accounting processes including credit, collection, financial reporting and debt evaluations for 20 third-party distributors (portfolio value $16MM). Selected as a member of corporate high potential program for future leaders in Xerox.
  • Xerox Corporation
    Sr. Financial Analyst - Developing Markets Operations
    Xerox Corporation Jan 1995 - May 1997
    Norwalk, Connecticut, Us
    Co-constructed and administered financial plan foreign currency denominated loans to support corporate cash repatriation strategy on intercompany receivable portfolio with Xerox of Brazil
  • Xerox Corporation
    Marketing Technical Support Analyst - U.S. Agent Channel
    Xerox Corporation Jun 1991 - Dec 1994
    Norwalk, Connecticut, Us

Michael Flannery Skills

Cross Functional Team Leadership Strategy Management Managed Services Leadership Telecommunications Process Improvement Strategic Planning Forecasting Business Development Sales Operations Strategic Partnerships Financial Analysis Quality Improvement P&l Management Vendor Management Business Process Improvement Program Management Six Sigma Training Sales Management Budgets Mergers Finance Budgeting Mergers And Acquisitions Project Planning Financial Reporting Analysis Contract Negotiation Managerial Finance Negotiation P&l

Michael Flannery Education Details

  • University Of Rochester - Simon Business School
    University Of Rochester - Simon Business School
    Finance & Information Technology
  • Binghamton University School Of Management
    Binghamton University School Of Management
    Accounting & Finance

Frequently Asked Questions about Michael Flannery

What company does Michael Flannery work for?

Michael Flannery works for Uniti Group Inc.

What is Michael Flannery's role at the current company?

Michael Flannery's current role is EVP and President.

What is Michael Flannery's email address?

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What is Michael Flannery's direct phone number?

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What schools did Michael Flannery attend?

Michael Flannery attended University Of Rochester - Simon Business School, Binghamton University School Of Management.

What skills is Michael Flannery known for?

Michael Flannery has skills like Cross Functional Team Leadership, Strategy, Management, Managed Services, Leadership, Telecommunications, Process Improvement, Strategic Planning, Forecasting, Business Development, Sales Operations, Strategic Partnerships.

Who are Michael Flannery's colleagues?

Michael Flannery's colleagues are Tenyia Reedy, Carl Conners, Marcus Vowell, Clay Madar, Peter Bourke, Kris Self, Mike Nielsen.

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