Senior Small Business Advisor
As a Senior Small Business Advisor at Meridian Credit Union, I successfully manage a diverse portfolio of over 220 small business members, including high net-worth clients, across six branches in Central Toronto, with assets totalling over $60 million. I collaborate with branch staff at all levels to enhance business knowledge, improve member experiences, boost productivity, and ensure staff proficiency in achieving targets. Additionally, I proactively engage with prospective members through… Show more As a Senior Small Business Advisor at Meridian Credit Union, I successfully manage a diverse portfolio of over 220 small business members, including high net-worth clients, across six branches in Central Toronto, with assets totalling over $60 million. I collaborate with branch staff at all levels to enhance business knowledge, improve member experiences, boost productivity, and ensure staff proficiency in achieving targets. Additionally, I proactively engage with prospective members through Centers of Influence, driving both personal and corporate objectives, and conduct informal training needs assessments to identify and address lending knowledge gaps, thus enhancing team efficiency and efficacy. Show less