I am an experienced Senior Regional Director leading teams and strategic priorities specifically with HNWI across Private, Affluent, Retail, Business, Corporate, Commercial and Financial Planning sectors. Excellence in building and leading diverse teams, formulating customer centric strategies to achieve exponential YOY growth through 5 brands with responsibility for Natwest, RBS, Holts Military Bank, Child's & Co and Drummonds across 3 diverse regions. Track record of delivering strategic leadership to streamline business and customer delivery functions, enhance commercial performance and mitigate risks. Award winning leader with a reputation for steering high impact projects, customer focused campaign development and transformation initiative executions. Renowned for driving business success and achieving higher NPS scores through customer retention, growth and acquisition strategies, leveraging market presence and building stakeholder partnerships. Strong commercial and business acumen, translating market insights and data into long term sustainable solutions delivering maximum business and customer value. Served as a key part of London and South East One Bank Regional Board and a Co-Chair of Diversity, Equality and Inclusion Sub-Board.