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Michael Done is listed as Systems Engineer at Datacom, a with 5466 employees, based in Greater Adelaide Area, Australia. AeroLeads shows a matched LinkedIn profile for Michael Done.
Michael Done previously worked as Client Engineer at 5G Networks Ltd and Senior Service Desk Support Engineer at 5G Networks Ltd. Michael Done holds South Australian Certificate Of Education, English Language And Literature, General from Salisbury East High School.
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I’m an enthusiastic Wintel Engineer with a creative outlook and love for technology. I bring experience in Corporate IT environments utilising a mixture of solutions and technologies, and a proactive desire to continue my development. I’m looking to thrive as part of any organisation, taking every opportunity to apply my knowledge to create great outcomes.
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A career timeline built from the work history available for this profile.
Adelaide, South Australia, Australia
Managed Services support for a large number of clients. Nominally supporting Windows Server environments and hardware, but including multiple technologies including Storage, Backup and Virtualisation platforms.
Adelaide, Australia
Infrastructure support for managed services client. Including monitoring, general troubleshooting, Windows patching and vulnerability management.
Adelaide, Australia
Adelaide
Adelaide, Australia
First level technical support for PCCU StaffInbound and outbound calls from staffFace-to-face handling of technical support casesOutbound calls to 3rd party support and vendorsEmail support for staff and correspondence with third partiesNew user administration tasksEnsuring correct approval for requests in accordance with IT policyConfiguration and support for mobile hardware incl. Android and Apple phones and tabletsAccount administration via Active DirectoryMailbox administration via Microsoft ExchangeCommunicating with the business regarding ongoing incidents and outagesSupporting multiple workstation configurations including Thin Clients, Desktops and Laptops utilising the Citrix environmentEscalation of hardware, software and networking issues and requests to the relevant departments once first-level troubleshooting and fact-finding has been completedCreation and management of Knowledge Base documentation
Adelaide, Australia
Multiple Roles Including:Phone support – Residential HelpdeskInbound and outbound phone callsBilling enquiriesUpdating payment details – compliance with privacy policy and legislationTechnical support (hardware and software)Complaint handlingGeneral enquiries – services and recommendationsAnswering customer queries via emailProvisioning – ADSL, NBN and Fibre InternetPlacing orders for internet servicesWorking with multiple computers systems, both internal and with Telstra, NBNco and OpticommCalls to wholesalers and customers to resolve connection issues and arrange appointmentsSetting up and modifying billing for customer accounts
Adelaide, Australia
• Retail promotion contracts for Hasbro and Hewlett Packard• Customer interaction, informing public about promotion• Set up and managed promotional displays• Reporting back results via email + website• Working in a team with other agents
Other employees you can reach at datacom.co.nz. View company contacts for 5466 employees →
Jason Van Den Berg
Colleague at DatacomAuckland, New Zealand
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Simon Foulkes
Colleague at DatacomAuckland, New Zealand
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BP
Barry Patten
Colleague at DatacomGreater Perth Area, Australia
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Linda Liepins
Colleague at DatacomHornsby, New South Wales, Australia
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JL
John Libranda
Colleague at DatacomSydney, New South Wales, Australia
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CS
Christo Swanepoel
Colleague at DatacomTauranga, Bay Of Plenty, New Zealand
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Benmark Mercado
Colleague at DatacomTamahere, Waikato, New Zealand
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Steve Theo
Colleague at DatacomEndeavour Hills, Victoria, Australia
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Karan Singh
Colleague at DatacomAuckland, New Zealand
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KW
Khen Wong
Colleague at DatacomWellington, New Zealand
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Quick answers generated from the profile data available on this page.
Michael Done works for Datacom.
Michael Done is listed as Systems Engineer at Datacom.
Michael Done is based in Greater Adelaide Area, Australia while working with Datacom.
Michael Done has worked for Datacom, 5G Networks Ltd, Hostworks, Inabox Group Limited, and People'S Choice Credit Union.
Michael Done's colleagues at Datacom include Jason Van Den Berg, Simon Foulkes, Barry Patten, Linda Liepins, and John Libranda.
You can use AeroLeads to view verified contact signals for Michael Done at Datacom, including work email, phone, and LinkedIn data when available.
Michael Done holds South Australian Certificate Of Education, English Language And Literature, General from Salisbury East High School.
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