Michael Pickard

Michael Pickard Email and Phone Number

Vice President of Digital Infrastructure and Operations @ TeamHealth
Knoxville, TN, US
Michael Pickard's Location
Knoxville, Tennessee, United States, United States
About Michael Pickard

A creative technical leader who can effectively develop and execute strategies to streamline IT Operation by reducing operating expense and improving IT service quality. Excellent problem solver with the unique ability to accurately assess the impact and deliver solutions quickly while planting seeds for the long term. Experienced manager who repeatedly demonstrates successes in building high performance teams with initiative, accountability, commitment and collaboration.

Michael Pickard's Current Company Details
TeamHealth

Teamhealth

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Vice President of Digital Infrastructure and Operations
Knoxville, TN, US
Website:
teamhealth.com
Employees:
8486
Michael Pickard Work Experience Details
  • Teamhealth
    Vice President Of Digital Infrastructure And Operations
    Teamhealth
    Knoxville, Tn, Us
  • Teamhealth
    Vice President Of Digital Infrastructure & Operations
    Teamhealth May 2017 - Present
    Knoxville, Tn, Us
    As VP of Digital Infrastructure I head up an organization of 40 staff with the following teams rolling up under my organization:• Network Engineering• Systems Administration • Solutions Engineering • Personal & Mobile Computing• Asset Management• Portfolio & Performance Management• Telecom / Audio Video• Service Desk• Field ServicesAs a leader in the IT organization I am responsible for upholding our core values, developing my staff, and developing relationships with internal / external partners. The work in Digital Infrastructure requires close partnerships with different groups so we can develop strategies and deliver the required services.Highlights:Support of over 6500 Administrative Staff and over 17000 Clinical Staff.Manage over 7000 end user devices.Support more than 1000 servers.WAN network presence at over 70 locations.Reduced OPEX budget by over $1,000,000 through tech refresh and negotiations while increasing capacity and maintaining operational excellence.
  • Teamhealth
    Director, Digital Infrastructure Solutions Engineering
    Teamhealth Jun 2015 - May 2017
    Knoxville, Tn, Us
    Primary Contact for IT resources/needs related to M&A activities.• Managed a team of 5 based which were located in North Hollywood, CA• Merger & Acquisition on-boarding of IT systems.• Responsible for multiple budgets related to various M&A activities.• Critical issue research and resolution. (Tiger Team Leader)• Prepare hardware and software specifications for outside vendors and consultants,configure, customize and test software for special purposes, and handle on-goingsystem maintenance.• Architect and implement solutions that support personally owned mobile devices,company owned devices and integrated on premise and cloud based hybridsolutions.• Architect solutions that meet tough security requirements and complex state andfederal regulatory requirements including HIPAA and SOX,• Direct and oversee the design, selection and installation of computer systems andcloud based services.• Recommends alterations to development and design to improve quality of productsand/or procedures.• Direct problem solving and problem resolution efforts.• Analyze support information to identify chronic support issues.• Coordinate the implementation of complex business to business integration efforts.• Oversee business partner relationship as they pertain to the technical solutions.• Expertise with a variety of the information technologies their concepts, practices, andprocedures.• Broad knowledge of and experience with common information technology tools andpractices.• Working technical experience with designing, building, installing, configuring andsupporting information technologies.• Hands-on tuning and troubleshooting experience.• Good interpersonal, written, and oral communication skills.• Technical documentation skills.• Conduct research into technical issues, standards, and products.• Present ideas in user-friendly language.
  • Teamhealth
    Systems Administrator
    Teamhealth Aug 2014 - Jun 2015
    Knoxville, Tn, Us
    As a member of the Systems Administration team I used as a Generalist and worked with many of our most challenging internal customers in addition to working to support Merger and Acquisition activities as it related to the Systems Administration team.Supported Technologies:Terminal ServicesFile ServersPrint ServersPowershellActive DirectoryVMware 5.5Interactive IntelligenceDell SecureWorksQRadar SIEMSecurity - Auditing, Patching, RemediationEqualogic SANIsilon SANPure Storage SANMerger & Acquisition
  • Rush Fitness Company
    Director Of Information Technology
    Rush Fitness Company Jul 2007 - Aug 2014
    Knoxville, Tn, Us
    As Director of Information Technology I was responsible for the entire IT infrastructure supporting 23 locations in 4 states and over 1,000 employees. My responsibilities included:Router/Firewall supportTelephony support VoIP and Nortel PBXCCTV supportIn-House audio video systemWindows Server 2003/2008 AdministrationExchange 2003/2010 AdministrationNetwork cablingCloud Services - MSP, SaaS, IaaSAdministrative Duties:Hardware procurementTelecom procurementSystems recommendations/reviewVendor selection and managementStaff managementCapEx budgetingOperations budgetingProject managementAchievements:Reduction in telecom cost by $50,000.00 first year.Consolidated two different email services into a single MS Exchange environmentReduced our relocation time from our temporary facilities into our permanent facilities from eight hours to two hours.Migrated from a Nortel BCM environment to a Hosted VoIP platform which led to reduced long distance cost and eliminated repair charges.
  • Perfectserve
    Systems Administrator
    Perfectserve Dec 2001 - Jul 2007
    Knoxville, Tn, Us
    Managed Interactive Intelligence Telephony ServersSystem Back UpsMicrosoft Exchange Server 5.5/2000 ManagementMicrosoft 2000/2003 ManagementActive Directory ManagementCustomer SupportMillbrook Support (Medical Practice Management Software)Citrix AdministrationVMWare
  • Housecall Medical Resources
    Desktop Technician
    Housecall Medical Resources 2000 - 2001
    Enterprise Desktop/Notebook RefreshWindows NT / 2000 SupportDesktop ImagingCablingInventory Management

Michael Pickard Education Details

  • East Tennessee State University
    East Tennessee State University
    Geography
  • Halls High School
    Halls High School
    Diploma

Frequently Asked Questions about Michael Pickard

What company does Michael Pickard work for?

Michael Pickard works for Teamhealth

What is Michael Pickard's role at the current company?

Michael Pickard's current role is Vice President of Digital Infrastructure and Operations.

What schools did Michael Pickard attend?

Michael Pickard attended East Tennessee State University, Halls High School.

Who are Michael Pickard's colleagues?

Michael Pickard's colleagues are Crystal Schmidt Fnp-Bc, Peter Kennedy, Robert Smith, Charity Doll, Cca, Jessica Parks, Hope Wooten, Markus Shipley.

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