BOOMERANG...back to where it all started for me in healthcare with renewed vigor. Mentor, teacher, educator, relationship builder. Helping teams to reach their potential and provide customers with class-leading support. Filling gaps in product offerings and forging new vendor/manufacturer relationships to provide customers with a true one-stop experience.

Lead the medical division of Trxade, focusing on the development of new business in untapped sectors. Worked with pharmaceutical and medical supply buyers in need of group purchasing discounts, I form relationships with hospitals, surgical centers, dentists, and walk-in clinics. —By partnering with marketing and IT, I am able to implement multi-faceted strategies to reach out to those who can benefit from our offerings, leading trade show and conference activities. I am dedicated to negotiating win-win agreements with members, referral partners, and technology firms.—I was brought aboard by executive leadership to lead business development for a new market segment that focused on helping hospitals, surgical centers, dental practices, and walk-in clinics. I have added new organizations as members, helping purchasers / surgeons obtain discounts that make a difference to their bottom-line.—I am excited about strategically forming a partnership with a large surgical organization as I was able to structure a new win-win referral program. In addition, by hosting a virtual roundtable discussion with an online 'booth' at an American Hospital Association healthcare leadership conference, I aim to increase brand awareness within the rural hospital community. —If you would like more information for your organization, please send me an invite!

I was recruited into Pipeline Medical by two doctors to manage new business and operational growth. The company has an e-commerce healthcare portal that I played a significant role in building out, offering memberships to small and mid-sized licensed medical practices throughout the US. —I wore many hats at Pipeline aiding company expansion beyond expectations. One of my roles was to structure vendor agreements for resale of capital equipment, medical supplies, and pharmaceuticals. In addition, my aim was to enroll new platform members for this marketplace solution providing customers with GPO pricing, distribution services, and materials management. —My emphasis was on targeting national multi-specialty groups, facial cosmetic plastic surgeons, oral maxillofacial practices, dermatologists, dentists, pain management clinics, radiology facilities, and clinical laboratories. As the firm grew, we added additional sales and customer service resources. —I enjoyed calling on purchasing agents and executives, traveling onsite to manage high-revenue accounts. I also had the opportunity to hire and train junior representatives, establishing on-boarding processes to increase staff as membership continued to grow. My efforts contributed to year-over-year sales growth of 40%+.ADDITIONAL ACHIEVEMENTSI implemented lead generation/marketing plans using a multi-channel approach that included workshop and tradeshow presentations as well as email, social media, and SEO/SEM/PPC strategies.—My efforts resulted in better pricing for SMBs in the healthcare market for sutures, staples, anesthesia, injectables, irrigation solutions, and hard-to-find items.—I formed win-win relationships, encouraging GPOs and manufacturers to partner with Pipeline Medical, which allowed us to increase product selections for platform members.—Collaborating with distributors/manufacturers, I managed supply chain optimization and inventory analysis to create product availability systems.

I really enjoyed working with customers in this role and taking charge of full account management. I met with hotel property owners, managers, and Board members to implement HDTV hardware/software at hospitality venues averaging 150 rooms each. My role included supporting the CEO with sales and marketing initiatives and I was able to leverage referral opportunities, uncovering new properties interested in entertainment system installation. I actively pursued leads gotten through recommendations, playing a role in adding several clients.—I was also involved in the creation of promotional materials for in-room programming and me with hotel managers to gather specifications, enlisting 3rd party design resources to generate marketing content. As a customer-facing client representative, I addressed daily client requests, service changes, and billing matters to ensure maximum customer satisfaction.—My focus was to manage onsite installations of satellite systems offering video-on-demand, pay-per-day, and free-to-guest entertainment services. I held full responsibility for supply deliveries, scheduling and supervising on-site labor. I was in charge of overseeing all aspects of implementation. —NOTE - This role was held concurrently between 2010-2012 while I worked full-time at Pipeline Medical during their early startup phase.

In this role which also required many diverse skills, I managed 15K shipments annually, servicing key accounts, including Pfizer, Honeywell, Verizon, and Time Warner to provide supply chain logistics for transport of pharmaceutical packaging inserts, physician marketing materials, brochures, and other documentation. —The scope of my position included sales, operations, and finance activities. I also created policies and procedures as team supervisor. I was in charge of building client relationships and ensuring on-time delivery to print shops, mail houses, laminators, die cutters, and corporate headquarters. In addition, I held responsibility for negotiating prices and structured contracts with numerous vendors. ADDITIONAL ACCOMPLISHMENTSRetained at-risk account, valued at nearly $300K in annual trucking revenue; stepped in to replace account manager, resolving past miscommunications and steering relationship in a more positive direction. —Hired and trained drivers, contractors, and administrative staff, fostering positive environment with low-turnover rates; streamlined operational processes, providing targeted mentorship to maximize employee retention.NOTE - I also worked at Meyer Trucking in my early career and additional details are available upon request.