Michael Pollard

Michael Pollard Email and Phone Number

Advanced Systems Analyst for Universal Fibers Inc, City Council for City of Bristol Virginia @ Universal Fibers Inc
Michael Pollard's Location
Bristol, Virginia, United States, United States
Michael Pollard's Contact Details

Michael Pollard personal email

Michael Pollard phone numbers

About Michael Pollard

My favorite title was "Technical Support Engineer". That title was later changed to fit modern title norms, but let me break that down a bit:Support: Support was literally my middle name. I try to help - concerning technology when I can, but if somebody needs help, I'm willing to help. If the office manager needs coffee made for an executive meeting, and if I can do so without detriment to my primary duties, I'll help.Technical: That's my field of expertise - computers and related technology. Hardware, software, networking, programming, multimedia - if it involves computers, I probably have enough experience with it to figure out what's needed. Most of my time in that role involved user support, but I also gained experience with networking, network administration, and programming.Engineer: Don't settle for "good enough". If something isn't ideal, improve it. Make it more reliable. Take what's good and make it better. Do so while following good practice - take all reasonable precautions not to break what's working, but make a new version, test it, get feedback, then implement it. Just supporting people when things go wrong is not enough - make it so that the same thing doesn't go wrong the next time. If someone asks for help, help. Then show them how, so they may not need to ask next time. And if it's too complicated for them to do themselves - find an easier way. Do the hard part yourself once, so they don't have to, and you will also find the next time for you is easier too. And in the end, life is better for everyone.My current paid position includes software development, systems improvement, server administration, and network administration, involving, among other things, Solaris Unix and an xBase database system called Recital, which itself uses programming language similar to C.And I also work with the City of Bristol Virginia, where I helped with the City Council for about a decade without any official position, worked on the Planning Commission for six years (an appointment), and after several tries, I was able to win election to the City Council for a term of four years. My elected role includes the opportunity for about a half-dozen board appointments, which I greatly enjoy. As with my paid work, I try to help things work more smoothly and as they are supposed to.

Michael Pollard's Current Company Details
Universal Fibers Inc

Universal Fibers Inc

View
Advanced Systems Analyst for Universal Fibers Inc, City Council for City of Bristol Virginia
Michael Pollard Work Experience Details
  • City Of Bristol Va
    City Council
    City Of Bristol Va Nov 2022 - Present
    Elected November 8. 2022, for a four-year term of January 1, 2023 - December 31, 2026. I have regularly attended the meetings since January 2011. I was a member of the Planning Commission from July 2015 - June 2021, and elected by the members to be Chair for three of the six years.
  • Universal Fibers Inc
    Advanced Systems Analyst
    Universal Fibers Inc Aug 2005 - Present
    Bristol, Virginia, Us
    •Manage Windows, Linux, Solaris, vSphere, including Active Directory, DHCP, DNS, Microsoft 365, NFS, SQL•Create, upgrade, and maintain custom applications in Recital, an xBase DBMS, including data interchange with other systems via text files and SQL•Manage and maintain backup processes and systems•Install and support hardware and software for computers, thermal printers, barcode scanners, mobile terminals, and thin clients •Manage Cisco/Meraki-based network infrastructure•Manage tech purchases/projects with multiple vendors•Supervise Helpdesk staff, work as a team to create solutions•Support multiple locations, both domestic and international, with about 500 total employees•Discuss requirements and constraints with stakeholders•Update support and reference documentation
  • City Of Bristol Virginia
    Chairman Of The Planning Commission
    City Of Bristol Virginia Aug 2019 - Jun 2021
  • City Of Bristol Virginia
    Planning Commissioner
    City Of Bristol Virginia Jul 2015 - Jun 2021
    I was appointed in 2015 and reappointed in 2018, for the maximum of two terms.
  • City Of Bristol Virginia
    Chairman Of The Planning Commission
    City Of Bristol Virginia Jul 2016 - Jun 2017
  • Networking And Computer Connection
    Network Technician
    Networking And Computer Connection Jul 2012 - Oct 2014
    Johnson City, Tn, Us
    Installed, configured, supported desktop and laptop computers, software, servers, networking wiring and network wired and wireless devices. Supported a wide variety of clients, from manufacturing to medical, from government and corporate offices to homes. Including Apple, Dell, HP, Lenovo, and custom computers and servers; Apple, Belkin, Buffalo, Cisco, D-Link, Linksys, Netgear, Ubiquiti and other networking devices; operating systems, applications, browsers; routing, switching, VPN, security, email, DNS, DHCP; regular maintenance, troubleshooting, labeling, wiring, installing new, upgrading existing, connectivity, administration. Printer installation, repair, and support responsibilities added, including HP, Oki, Lanier/Ricoh/Savin, Xerox.
  • Vertek Solutions, Inc. (End Client: Pfizer, Inc)
    Infrastructure Security Administrator
    Vertek Solutions, Inc. (End Client: Pfizer, Inc) Oct 2011 - Jun 2012
    Franklin, Tn, Us
    Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.
  • Black Box Network Services
    Infrastructure Security Administrator
    Black Box Network Services Oct 2011 - Jun 2012
    Plano, Texas, Us
    Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.
  • King Pharmaceuticals
    Infrastructure Security Administrator
    King Pharmaceuticals Oct 2011 - Jun 2012
    Bristol, Tn, Us
    Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.
  • Hewlett-Packard
    Infrastructure Security Administrator
    Hewlett-Packard Oct 2011 - Jun 2012
    Houston, Texas, Us
    Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.
  • Pfizer
    Infrastructure Security Administrator
    Pfizer Oct 2011 - Jun 2012
    New York, New York, Us
    Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.
  • Support.Com
    Solutions Engineer And Floor Support
    Support.Com Apr 2010 - Dec 2011
    Anywhere, Us
    Supported customers via phone, chat, and remote support tools. Provided a wide variety of support on Windows XP, Vista and 7 and Macintosh computers, focusing on security and malware remediation. Operated as a support service of AOL, AVG, Comcast, Conns, Floh Club, Malwarebytes, Norton, Office Depot, Office Max, Sammsoft, Staples, The Good Guys, and TigerDirect. Floor Support providing technical and policy assistance to a team of 19, weekly supervisor to a group of approximately 50 on Saturday nights.
  • Insight Global
    Contractor
    Insight Global Mar 2010 - Apr 2010
    Atlanta, Georgia, Us
    Contracted to CSC, for General Dynamics in Marion VA.Hardware refresh project. Imaged new systems with Norton Ghost. Migrated Notes email, data, printers, and AD accounts between Dell systems.Contracted to CompuCom, for Wells Fargo Advisors in Bristol VA.Replaced an aging HP server on Active Directory with a new Windows Server 2003 server. Migrated all office clients and verified proper operation.
  • Disys
    Contractor
    Disys Feb 2010 - Feb 2010
    Mclean, Va, Us
    Client: NationStar Mortgage, Johnson City TN. Determined network needs for a new office location; verified existing infrastructure, replaced and added as needed; extended data and voice T1 lines; installed Cisco router, Dell Windows server, Dell desktop PCs, HP printers, Cisco VoIP phones; verified proper operation, cleaned up, and provided day-one support.
  • Senate State Support
    Contract: Information Technology Deinstallation
    Senate State Support Dec 2008 - Sep 2009
    12/2008: Deinstalled all office technology, packaged for storage. Local office for a retiring US Senator.09/2009: Installed IP-based video telephony system. Local office for an incoming US Senator.
  • Southwestern Virginia Mental Health Institute
    Contract: Information Technology Support Technician
    Southwestern Virginia Mental Health Institute Feb 2009 - Mar 2009
    Richmond, Va, Us
    Contract to Virginia Information Technologies Agency (http://www.vita.virginia.gov). Primary role: network transformation project; secondary role: support technician. Contract ended before authorization to begin primary role, unknown reason.
  • Universal Fiber Systems
    Technical Support Engineer / Network Analyst
    Universal Fiber Systems Aug 2005 - Oct 2008
    Supported hardware and software for PCs, laptops, terminals and thin clients. Managed a complex Cicso-based network system. Administered a heterogenous server environment including Solaris and Windows servers. Integrated Recital databases with EDI systems. Created, tested, and implemented specialized user and backoffice applications in VBS, VBA, and Recital (an X-Base system with a C-derived language).
  • Pensacola Christian College
    Information Technology Help Desk, Student Worker
    Pensacola Christian College May 2003 - Sep 2004
    Maintained, repaired, and supported PC and Macintosh desktop and laptop computers and printers in a team environment. Maintained inventory and support records with Track-IT! software. Supported educational, corporate and manufacturing environments, including A Beka Book, Inc.
  • Markettouch
    Systems Support Technician
    Markettouch Jul 2001 - May 2002
    Assembled, configured and supported Windows 2000 desktop and laptop computers and packaged applications. Administered Windows 2000 Active Directory and Exchange 2000 Server accounts. Functioned as internal help desk.
  • Community Bankshares
    Data Processing
    Community Bankshares Oct 2000 - Aug 2001
    Ran nightly processing procedures for three banks on an AS/400 system, printed reports and statements, backed up. Involved with many aspects of use and minor administration of the AS/400. Sorted banking items by machine, keyed rejects. Worked nights while attending school.
  • Community Bank & Trust
    Data Processing
    Community Bank & Trust Oct 2000 - Aug 2001
    Ran nightly processing procedures for three banks on an AS/400 system, printed reports and statements, backed up. Involved with many aspects of use and minor administration of the AS/400. Sorted banking items by machine, keyed rejects. Worked nights while attending school.Added this second entry because LinkedIn does not have an entry for either company now, and most people search for CB&T rather than Community Bankshares, the actual company name.
  • Turner Entertainment
    Contract: Call Center
    Turner Entertainment Mar 1999 - Jun 1999
    Us
    Help Desk phone support on both PC and Macintosh systems.
  • Atlanta Veterans Administration Medical Center
    Contract: Computer Name Updating
    Atlanta Veterans Administration Medical Center Nov 1998 - Dec 1998
    Renamed all client computers to meet new host name specifications.
  • Ethicon
    Contract: Help Desk Level 2 Administrator; Imac Deskside Coordinator
    Ethicon Apr 1997 - Aug 1998
    Contract through IBM Global Services

Michael Pollard Skills

Computer Hardware Active Directory Troubleshooting Programming Windows Server Routers Software Installation Cisco Windows Microsoft Office Access Visual Basic Problem Solving Excel Word .net Operating Systems Documentation Tcp/ip C++ C Windows Server 2003 Laptops Hardware Security Administration Vmware Dhcp Desktop Support Windows 7 Dns Mac Os X Servers Vpn Network Administration System Administration Antivirus Printers Switches Javascript Firewalls Vb.net Network Security Wan Visio Databases C# Vbscript

Michael Pollard Education Details

  • Pensacola Christian College
    Pensacola Christian College
    Computer Information Systems
  • Sans Institute
    Sans Institute
    Networking And Security
  • North Georgia Technical Institute
    North Georgia Technical Institute
    Computer Information Systems
  • North Georgia Technical Institute
    North Georgia Technical Institute
    Computer Information Systems: Networking Specialist
  • North Georgia Technical Institute
    North Georgia Technical Institute
    Computer Information Systems: Microcomputer Specialist
  • Learning International
    Learning International
    Interpersonal Managing Skills
  • Air Land Emergency Resource Team
    Air Land Emergency Resource Team
    Emergency Response

Frequently Asked Questions about Michael Pollard

What company does Michael Pollard work for?

Michael Pollard works for Universal Fibers Inc

What is Michael Pollard's role at the current company?

Michael Pollard's current role is Advanced Systems Analyst for Universal Fibers Inc, City Council for City of Bristol Virginia.

What is Michael Pollard's email address?

Michael Pollard's email address is mi****@****ers.com

What is Michael Pollard's direct phone number?

Michael Pollard's direct phone number is +127666*****

What schools did Michael Pollard attend?

Michael Pollard attended Pensacola Christian College, Sans Institute, North Georgia Technical Institute, North Georgia Technical Institute, North Georgia Technical Institute, Learning International, Air Land Emergency Resource Team.

What skills is Michael Pollard known for?

Michael Pollard has skills like Computer Hardware, Active Directory, Troubleshooting, Programming, Windows Server, Routers, Software Installation, Cisco, Windows, Microsoft Office, Access, Visual Basic.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.