Michael Pollard Email & Phone Number

Bristol, Va, Us

Elected November 8. 2022, for a four-year term of January 1, 2023 - December 31, 2026. I have regularly attended the meetings since January 2011. I was a member of the Planning Commission from July 2015 - June 2021, and elected by the members to be Chair for three of the six years.

Bristol, Virginia, Us

•Manage Windows, Linux, Solaris, vSphere, including Active Directory, DHCP, DNS, Microsoft 365, NFS, SQL•Create, upgrade, and maintain custom applications in Recital, an xBase DBMS, including data interchange with other systems via text files and SQL•Manage and maintain backup processes and systems•Install and support hardware and software for computers, thermal printers, barcode scanners, mobile terminals, and thin clients •Manage Cisco/Meraki-based network infrastructure•Manage tech purchases/projects with multiple vendors•Supervise Helpdesk staff, work as a team to create solutions•Support multiple locations, both domestic and international, with about 500 total employees•Discuss requirements and constraints with stakeholders•Update support and reference documentation

I was appointed in 2015 and reappointed in 2018, for the maximum of two terms.

Johnson City, Tn, Us

Installed, configured, supported desktop and laptop computers, software, servers, networking wiring and network wired and wireless devices. Supported a wide variety of clients, from manufacturing to medical, from government and corporate offices to homes. Including Apple, Dell, HP, Lenovo, and custom computers and servers; Apple, Belkin, Buffalo, Cisco, D-Link, Linksys, Netgear, Ubiquiti and other networking devices; operating systems, applications, browsers; routing, switching, VPN, security, email, DNS, DHCP; regular maintenance, troubleshooting, labeling, wiring, installing new, upgrading existing, connectivity, administration. Printer installation, repair, and support responsibilities added, including HP, Oki, Lanier/Ricoh/Savin, Xerox.

Franklin, Tn, Us

Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.

Plano, Texas, Us

Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.

Bristol, Tn, Us

Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.

Houston, Texas, Us

Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.

New York, New York, Us

Infrastructure Security Administrator for Pfizer, Inc.Contracted to Black Box, which is contracted to HP, which is contracted to Pfizer. Located in a facility previously known as King Pharmaceuticals.

Anywhere, Us

Supported customers via phone, chat, and remote support tools. Provided a wide variety of support on Windows XP, Vista and 7 and Macintosh computers, focusing on security and malware remediation. Operated as a support service of AOL, AVG, Comcast, Conns, Floh Club, Malwarebytes, Norton, Office Depot, Office Max, Sammsoft, Staples, The Good Guys, and TigerDirect. Floor Support providing technical and policy assistance to a team of 19, weekly supervisor to a group of approximately 50 on Saturday nights.

Atlanta, Georgia, Us

Contracted to CSC, for General Dynamics in Marion VA.Hardware refresh project. Imaged new systems with Norton Ghost. Migrated Notes email, data, printers, and AD accounts between Dell systems.Contracted to CompuCom, for Wells Fargo Advisors in Bristol VA.Replaced an aging HP server on Active Directory with a new Windows Server 2003 server. Migrated all office clients and verified proper operation.

Mclean, Va, Us

Client: NationStar Mortgage, Johnson City TN. Determined network needs for a new office location; verified existing infrastructure, replaced and added as needed; extended data and voice T1 lines; installed Cisco router, Dell Windows server, Dell desktop PCs, HP printers, Cisco VoIP phones; verified proper operation, cleaned up, and provided day-one support.

12/2008: Deinstalled all office technology, packaged for storage. Local office for a retiring US Senator.09/2009: Installed IP-based video telephony system. Local office for an incoming US Senator.

Richmond, Va, Us

Contract to Virginia Information Technologies Agency (http://www.vita.virginia.gov). Primary role: network transformation project; secondary role: support technician. Contract ended before authorization to begin primary role, unknown reason.

Supported hardware and software for PCs, laptops, terminals and thin clients. Managed a complex Cicso-based network system. Administered a heterogenous server environment including Solaris and Windows servers. Integrated Recital databases with EDI systems. Created, tested, and implemented specialized user and backoffice applications in VBS, VBA, and Recital (an X-Base system with a C-derived language).

Maintained, repaired, and supported PC and Macintosh desktop and laptop computers and printers in a team environment. Maintained inventory and support records with Track-IT! software. Supported educational, corporate and manufacturing environments, including A Beka Book, Inc.

Assembled, configured and supported Windows 2000 desktop and laptop computers and packaged applications. Administered Windows 2000 Active Directory and Exchange 2000 Server accounts. Functioned as internal help desk.

Ran nightly processing procedures for three banks on an AS/400 system, printed reports and statements, backed up. Involved with many aspects of use and minor administration of the AS/400. Sorted banking items by machine, keyed rejects. Worked nights while attending school.

Ran nightly processing procedures for three banks on an AS/400 system, printed reports and statements, backed up. Involved with many aspects of use and minor administration of the AS/400. Sorted banking items by machine, keyed rejects. Worked nights while attending school.Added this second entry because LinkedIn does not have an entry for either company now, and most people search for CB&T rather than Community Bankshares, the actual company name.

Us

Help Desk phone support on both PC and Macintosh systems.

Renamed all client computers to meet new host name specifications.

Contract through IBM Global Services

Bachelor Of Science, Computer Information Systems

System Administration, Networking And Security

Associates Of Applied Technology, Computer Information Systems

Technical Degree, Computer Information Systems: Networking Specialist

Technical Degree, Computer Information Systems: Microcomputer Specialist

Interpersonal Managing Skills

Emergency Response