Lead Product Design Director / Digital Acceptance, Vas
CurrentLeading the Visa Digital Acceptance Design team in the development of tomorrow's Payments system for Resellers and Merchants.
Oct 2022 - Present
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Michael Robbins Email & Phone Number
Forward-thinking Design Leader for Visa's Product Design team leading payments innovation for tomorrow.
at
Visa
1 work email found
@mac.com
1 phone found area 210
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Forward-thinking Design Leader for Visa's Product Design team leading payments innovation for tomorrow.
Location
Kirkland, Washington, United States
Who is Michael Robbins? Overview
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Quick answer
Michael Robbins is listed as Forward-thinking Design Leader for Visa's Product Design team leading payments innovation for tomorrow. at Visa, based in Kirkland, Washington, United States. AeroLeads shows a work email signal at mac.com, phone signal with area code 210, and a matched LinkedIn profile for Michael Robbins.
Michael Robbins previously worked as Lead Product Design Director / Digital Acceptance, VAS at Visa and Consulting CXO / Customer Experience Leadership at Whack Whack, Inc.. Michael Robbins holds Bachelor Of Arts, Commercial And Advertising Art from Northwest Nazarene University.
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{first}.{last}@mac.com
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Profile bio
About Michael Robbins
I align design teams with the business, product and development. An enterprise studio builder who repositions products for big tech through process oriented design culture that builds UX Maturity.Creative Director, UX strategist, and Studio Leader, I operationalize creative strategy, UX, CX, visual design for enterprise organizations that need to thrive through new human centered experiences. I have been fortunate to have had design leadership roles with innovators such as Avanade, Microsoft, T-Mobile, Amazon, and Accenture. This enterprise experience – coupled with my cross-functional collaboration skills and unique view of supporting the business strategy through incubated innovation teams has enabled me to deliver visionary product design strategy and brand leadership for business-critical, multimillion-dollar initiatives.A few of my achievements include:★ Leading the creation of the Northstar payments experience for Visa Acceptance Solutions.★ Leading the creation & development of the Amazon Partner CX Design System.★ CX and competitive analysis of Microsoft's Azure Free trial funnel and redesign of the customer-facing environment using a mobile-first methodology.★ Developing the Packaging Certification Portal responsible for reducing global waste and measuring the carbon footprint of all vendors and sellers retailing via Amazon worldwide. ★ Providing creative and UX Design leadership while creating the Rebellion design system for T-Mobile (one of the largest responsive websites in North America).★ Established Microsoft’s first digital University (in Beijing, China) by defining the national readiness strategy, leading rebranding efforts, and creating the design system and site architecture for 3 multi-lingual digital environments. ★ Led the design of the ‘Bankers Cockpit’ for Wells Fargo; a digital transformation that policed bankers' daily activities per Fed guidelines. ★ Spearhead the largest Sitecore instance in the world (reducing 360 unique website platforms to 1) for Colliers International.★ Designed and developed Microsoft’s largest partner competency - Microsoft Sales Specialist – Credited for the growth of 60K+ MS partner organization accreditations in just 18 months.
Listed skills include Brand Development, Strategy, User Experience, Advertising, and 69 others.
Current workplace
Michael Robbins's current company
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12 roles
Michael Robbins work experience
A career timeline built from the work history available for this profile.
Consulting Cxo / Customer Experience Leadership
Current
Whack Whack, Inc.
Providing CX, Brand, and Marketing direction to accelerate Go-to-Market growth strategy, SaaS MVP Design & positioning, and Commercialization of Free-Trial methodologies with organizations like Netrush, and New Engen.
Feb 2021 - Present
Director-Experience Design At Amazon Fuse
Providing design leadership through multiple consumer and partner touch points in worldwide engagements that present Amazon Prime, Streaming Prime Video Services, and Streaming Amazon Music. Developed the CX Design System for Amazon's worldwide partner organization.★ Designed the Amazon Fuse Experience for Cable Set-Top Box, Digital Wallet experience for.
Jul 2021 - Jun 2022
Worldwide Creative Director / Board Member
This was a passion project for me. I provided strategy, design, and brand leadership as a Board member, mentor, and teacher to drive the development of a product design program for one of the fastest-growing nonprofit organizations in Technology.KEY ACHIEVEMENTS:★ Prioritized redesigning the organization’s entire web-based platform to facilitate rapid.
Jul 2019 - Dec 2020
Sr. Product Design Director
In a Design Ops role, I rebuilt and directed a product design team in developing a modern platform for healthcare revenue cycle management while serving as a lead executive on the Marketing Board and leading governance within the committee. KEY ACHIEVEMENTS:★ Systematized the research practice and devised a product strategy that monetized company research.
Oct 2019 - Mar 2020
Director, Strategy & Design
I developed an experimental design team of visual/UX/CX strategists and data analysts to become Seattle's first Growth Design practice serving cloud-based B2B organizations while optimizing the team’s billable hours by 40%.KEY ACHIEVEMENTS:★ Led analysis of Microsoft's Azure Free Trial funnel, comprising persona development, journey mapping, UX.
Mar 2019 - Jul 2019
Sr. Ux Architect Iii For Sustainability Team
I contracted to Evaluate Amazon’s current sustainability certification system and redesigned a new Packaging Certification Portal to facilitate higher packaging standards for every Vendor & Seller within the Amazon network worldwide. KEY ACHIEVEMENTS:★ Integrated AI, bots, and real-time dashboard experiences to bridge third-party testing labs with the.
Oct 2018 - Feb 2019
Senior Creative Director/ Experience Group Manager, Seattle Studio
A part of the design leadership team in the transition from a consultancy model to a studio model through a client partnership with T-Mobile while establishing six design studios in Seattle, Chicago, New York, Atlanta, Los Angeles, and Houston. KEY ACHIEVEMENTS:★ Delivered technical expertise as an Experience Lead for engagements involving UX and visual.
Feb 2014 - Aug 2018
Creative Director
T-Mobile (Via Accenture, Inc.)
I delivered Brand and UX design leadership to enhance customer experience as the Lead Creative Executive on the T-Mobile Rebellion engagement, coordinating 100+ designers in three countries.KEY ACHIEVEMENTS:★ Provided a creative gap analysis of the previous two agencies’ work and built out a new approach for the project, engaged with the Steering.
Nov 2013 - Feb 2014
Creative Director / Managing Partner
Microsoft Partner Network (Via Whack Whack, Llc.)
I directed the transformation of a creative strategy consultancy into an inbound marketing/design boutique specializing in worldwide channel marketing, portal UX, analytics UI, and formal brand extensions via.NET platforms.KEY ACHIEVEMENTS:★ Developed and launched the co-brand SAP-MICROSOFT Unite Partner Connection while leading the launch of the new.
Aug 2009 - Oct 2013
Creative Director
I coordinated a multi-disciplinary team in creative and video production as well as website and channel marketing campaign development, servicing high-tech organizations under challenging market conditions.KEY ACHIEVEMENTS:★ Developed creative strategy and implementation of creative concept for Microsoft's Worldwide Partner Conference.★ Strategized and.
Aug 2008 - Jul 2009
Managing Director/Chief Brand Strategist
I supported the creation of an administrative function - including creative direction, systems development, media programming, and marketing management - for an organization marketing $16B+ in real estate and experiencing 300% growth.KEY ACHIEVEMENTS:★ Guided the Marketing team assigned to launch Starwood Capital's new "1 Hotel" brand, directed the.
Oct 2006 - Jan 2008
2 education records
Michael Robbins education
Bachelor Of Arts, Commercial And Advertising Art
Northwest Nazarene University
Ba, Business Administration/Marketing
Northwest Nazarene University
FAQ
Frequently asked questions about Michael Robbins
Quick answers generated from the profile data available on this page.
What company does Michael Robbins work for?
Michael Robbins works for Visa.
What is Michael Robbins's role at Visa?
Michael Robbins is listed as Forward-thinking Design Leader for Visa's Product Design team leading payments innovation for tomorrow. at Visa.
What is Michael Robbins's email address?
AeroLeads has found 1 work email signal at @mac.com for Michael Robbins at Visa.
What is Michael Robbins's phone number?
AeroLeads has found 1 phone signal(s) with area code 210 for Michael Robbins at Visa.
Where is Michael Robbins based?
Michael Robbins is based in Kirkland, Washington, United States while working with Visa.
What companies has Michael Robbins worked for?
Michael Robbins has worked for Visa, Whack Whack, Inc., Logic20/20, Inc., Advancing Women In Product, and Lumedic.
How can I contact Michael Robbins?
You can use AeroLeads to view verified contact signals for Michael Robbins at Visa, including work email, phone, and LinkedIn data when available.
What schools did Michael Robbins attend?
Michael Robbins holds Bachelor Of Arts, Commercial And Advertising Art from Northwest Nazarene University.
What skills is Michael Robbins known for?
Michael Robbins is listed with skills including Brand Development, Strategy, User Experience, Advertising, Marketing Strategy, Online Advertising, User Interface Design, and Digital Marketing.
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