Michael Talbot, Mba, Pmp Email & Phone Number

Tallahassee, Florida, United States

Enabling transformation by leveraging experience, project management expertise, and communication skills to lead numerous teams and business organizations through the implementation of highly visible flagship initiatives to deliver stellar results. Key responsibilities include:• Define and manage program delivery approach in collaboration with key stakeholders• Governance and communication - including facilitating regular executive steering and governance teams, sponsor and… Show more Enabling transformation by leveraging experience, project management expertise, and communication skills to lead numerous teams and business organizations through the implementation of highly visible flagship initiatives to deliver stellar results. Key responsibilities include:• Define and manage program delivery approach in collaboration with key stakeholders• Governance and communication - including facilitating regular executive steering and governance teams, sponsor and product/team syncs, risk and budget reviews, and agile ceremonies• Manage progress documentation from initiation to closing (e.g., delivery schedule, risk and budget tracking, action items and issues, lessons learned, information radiators)• Status reporting - including customized reports and other enterprise reporting (e.g., monthly status reports, quarterly accomplishments, roadmaps)• Driving continuous improvement - constantly refining the enterprise service delivery model in collaboration with other project and program managers Show less

Tallahassee, Florida Area

Procurement development and management of competitive solicitations for enterprise initiatives, including duties as a Procurement Officer.Procurement History Includes:Enterprise Resource Planning (ERP) software and services, self-funded group health insurance (medical and pharmacy benefits), administration of short term disability and leave, employee assistance program, employee benefits consulting and brokerage services, compensation analysis tools, inbound and outbound call center… Show more Procurement development and management of competitive solicitations for enterprise initiatives, including duties as a Procurement Officer.Procurement History Includes:Enterprise Resource Planning (ERP) software and services, self-funded group health insurance (medical and pharmacy benefits), administration of short term disability and leave, employee assistance program, employee benefits consulting and brokerage services, compensation analysis tools, inbound and outbound call center services, legal services, investment management services, financial advisory services, business continuity and disaster recovery services, enterprise litigation management system, integration platform as a service, and identity governance and administration and access management (IGA/AM) products.Procurement Results Include:• Enterprise Resource Planning (2015): Consolidation of dozens of fragmented systems (accounting, purchasing, human resources, vendor/contract management, project management) into one enterprise platform (Oracle Fusion). Enhanced operational efficiencies, reduced overall operating expenditures, and simplified administration of related contracts. Projected savings: $12.9 million over 10 years.• Self-funded group health insurance (2016): Conversion from fully insured to self-funded; negotiated enhanced claims transparency (including leading-edge predictive health analytics) and pharmacy administration while reducing costs. Actual savings: $3+ million in the initial year.• Business Continuity (2018): Selection of a vendor to ensure Citizens’ ability to perform business-critical functions if any of its office locations become inaccessible or to establish remote offices throughout the state to improve response and handling of policyholder claims. Negotiations resulted in enhanced service levels and cost savings of more than $390k.• Self-funded group health insurance (2022): Negotiated $5M in savings over 5 years. Show less

Tallahassee, Florida Area

Outward Project Management:Procurement management and contract implementation; coordination with external products (e.g. Medicare), services (e.g. HR enrollment/eligibility systems, third party administrator services), service providers (e.g. insurers and brokers) and other State agencies.Internal Project Management:Procurement development and management; health analytics, research and performance measurement; coordination of second level member appeals; handling of non-routine… Show more Outward Project Management:Procurement management and contract implementation; coordination with external products (e.g. Medicare), services (e.g. HR enrollment/eligibility systems, third party administrator services), service providers (e.g. insurers and brokers) and other State agencies.Internal Project Management:Procurement development and management; health analytics, research and performance measurement; coordination of second level member appeals; handling of non-routine member outreach and assistance; policy development, process design/analysis and implementation planning.Procurement History Includes:Third Party Administrative (TPA) Services, Health Maintenance Organization (HMO) Services (fully insured and self-funded), Pharmacy Benefit Management (PBM) Services, Health Insurance Management Information Systems (HIMIS), Group Vision, Dental, and Life Insurance and related benefits consulting and projects.Procurement Results Include:• Third Party Administrative Services (2014): Reduction in administrative costs; added transparency and ownership of claims data; implementation of network discount guarantee and risk-sharing arrangement that provides financial incentive to control claim costs and provides the State Trust Fund with added claims predictability. Projected savings: $1.9 million over 3 years.• Pharmacy Benefits Management (2013): Implementation of 90-day maintenance drug program (mail or retail); transparent pass through pricing with guaranteed rebates; minimal network and formulary disruption; significant reduction in cost. Projected savings: $338 million over 3 years.• Health Maintenance Organization Services (2011): Conversion from fully insured to self-funded; standardization of medical benefits; carve-out and standardization of pharmacy benefits; significant reduction in cost. Actual savings: $450+ million over 2 years. Show less

Tallahassee, Florida Area

HMO program administration for the procurement, contract management, and delivery of benefits for all State of Florida employees. The HMO program encompassed 6 carriers, multiple funding arrangements, multiple plan documents, 75,000+ subscribers (180,000+ covered lives), and more than $1 billion in annual spend.

Tallahassee, Florida Area

Analyze facility and vendor statistics, develop reports, present recommendations for implementing enhancements or corrective actions. Designed and implemented a more efficient data management system. Managed bureau communications with stakeholders.

2nd busiest pharmacy in Tallahassee by prescription volume. Nationally certified in 2006.

Specializing in compounded medications, delivery and installation of durable medical equipment, and superior customer experience.

Master Of Business Administration (Mba)

Mba, Business Administration

Activities and Societies: Alpha Kappa Psi, Congress of Graduate Students, MBA Association Graduated May 1, 2009.