Michael Vaughn Email & Phone Number

Indianapolis, Indiana, United States

Leading a team of highly tenured pharmacy technicians responsible for purchasing, receiving, and validating specialty pharmacy inventory.

Indianapolis, Indiana, United States

I lead a team of patient care advocates who assist patients with scheduling their prescription medication deliveries. We deliver excellent customer service and advocacy, while adhering to patient safety and pharmacy practice standards.

Indianapolis, Indiana, United States

In this role, I managed all aspects of operational performance for the pharmacy fulfillment space, including new employee onboarding, development of departmental training plans and curricula, monitoring overall performance of each operational area, labor forecasting, staffing plans, and maintaining the training records of over 400 fulfillment employees.

Indianapolis, Indiana, United States

Duties included compiling and monitoring team productivity metrics, standard work verification for department clerks, monitoring day-to-day operations, coordinating staff training, process improvement, and leading third shift new employee orientation.

Indianapolis, Indiana Area

Duties include compiling and monitoring team productivity metrics, call center technician supervision, call monitoring, customer service, coaching users on data entry errors, standard work verification for department technicians, monitoring day-to-day operations, new account/facility on-boarding, collaborating with account managers, coordinating staff training, and acting as subject matter expert in prescription data entry.

Columbus, Ohio Area

Duties include compiling and monitoring team productivity metrics, new referral account maintenance, coaching users on data entry errors, standard work verification for department technicians, monitoring day-to-day operations, coordinating staff training, and acting as subject matter expert in prescription data entry.

Lafayette, Indiana Area

Duties included ordering, invoicing, checking inbound orders from wholesalers and vendors, filling medication requisitions for over a dozen surrounding network clinics, and maintaining target inventory level to budget. Also responsible for intravenous (IV) compounding, maintaining anteroom and clean room USP 797 standards, and training IV technicians. Owned perpetual inventory reporting, and applied historical usage reporting to exceed budget goals month over month.Coordinated department production for daily surgical scheduling needs, including IV medications.

Responsibilities included ordering, invoicing, and managing inventory to target range in budget. Point of contact for reallocation of inventory for multiple pharmacy locations.Coordinated with district pharmacy managers to exceed inventory goals for each location's annual inventory.

I entered patient information, performed data entry on new prescriptions, supervised technician staff, maintained the technician schedule, assisted patients, made appointments, answered phones, compounded medication, filled prescriptions, and handled insurance chargeback reclamation.

Bachelor Of Arts (Ba), Physical And Biological Anthropology

Registered Nursing/Registered Nurse