Michael Quan Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- End to end ownership over digital content projects, ensuring alignment with market trends and consumer needs.- Own the development and execution of all MIBRO brand planograms for customer line reviews and 25+ trade shows annually, ensuring timely delivery and quality.- Analyze industry trends and standards across packaging, photography, and marketing copy to innovate product content and enhance consumer engagement.- Lead digital content development, including photography, creative briefs, and copywriting for product descriptions and packaging.- Collaborate with the translation team to ensure accurate and effective content delivery to consumers across North American and South American markets.- Collaborate with the graphic design team to develop engaging point-of-sale materials and product mock-ups.- Provide recommendations to improve website accessibility, SEO, and overall online brand presence, enhancing user experience and conversion rates.

Toronto, Ontario, Canada

- Developed and executed product content for the MIBRO brand, including competitive market pricing analysis and trade shows.- Identified gaps in customer product assortments through sales data analysis, producing product recommendations based on changing demographics.- Supported the sales team by curating custom product assortments and developing planograms that led to new account acquisitions, resulting in over ~$4M in annual revenue. - Developed and delivered internal and external-facing sales presentations.- Coordinated and executed multiple digital and physical content projects, contributing to increased brand visibility and market penetration.

Founding member of the Regional Diversity and Inclusion Committee at Abercrombie & Fitch Co. Developed and executed company initiatives to promote organizational change and build up cultural competencies through education, training, staffing and retention. Lend perspective on behalf of the LGBTQIA+ and AAPI communities.

Toronto, Ontario, Canada

Responsible for the Sherway Gardens locations of Abercrombie & Fitch, Abercrombie Kids and Hollister Co. Responsible for the growth in role of 7 managers and 90+ associates, including the development and execution of recruitment action plans and performance reviews. Demonstrated business continuity management skills; comfortable navigating ambiguity and decision-making under pressure. Recognized ability to drive omni-channel performance.Special Projects include:- Hollister Co. Sherway Gardens Opening Team, 2021- Abercrombie Kids Sherway Gardens (Carveout) Opening Team, 2020- Abercrombie Kids Sherway Gardens Closing Team, 2020

Toronto, Ontario, Canada

Oversaw the day-to-day operations of Hollister’s Toronto Eaton Centre location, with an emphasis on effective merchandising strategies and inventory replenishment. Responsible for Hollister’s staffing and training initiatives, implementing new strategies into associate training procedures to achieve a higher performance level.Leveraged previous experience as a Brand Representative to coach associates to successfully meet their goals; meeting and exceeding store sales goals.

Toronto, Canada Area

Exceeded in-store sales goals, delivered through exceptional customer service. Recognized for the ability to regularly increase business metrics and receive consistent, positive customer feedback.

Toronto, Canada Area

Staged to effectively navigate traffic through the space and attract customers to product offerings.

Bachelor Of Arts With Honours (Ba Hons), Fashion Marketing

Activities and Societies: Varsity Volleyball Team & Club, Surf Society Majored in Fashion Marketing with a specialization in applied.

Ontario Secondary School Diploma, Ontario Scholar