Michael Quinn Email & Phone Number

Temecula, California, Us

Temecula, California, Us

I am responsible for both Operations and Sales Operations within Power Technologies. The Operations functions include warehousing, international logistics, domestic shipping, supplier management, purchasing, and facilities. The Sales Operations functions include customer service, technical support, and CRM development / deployment. We have deployed the NetSuite platform for ERP and CRM functions during my first year with Power Technologies and continue to build additional functionality for the enterprise on this platform.

Bellingham, Wa, Us

I played an integral role in overseeing all aspects of strategic sales planning and management, including development of high-performance sales and business development team to advance scalable business growth. I was responsible for ensuring implementation of best practices and tools regarding internal/external sales, opportunity management, channel relationships, and technical service.• Established standard reporting processes, metrics, and tools related to sales performance by rep/region.• Developed repeatable processes for sales and technical service teams to increase revenue growth, improve customer satisfaction, and scalability of business.• Sourced, recruited, and developed top talent to consolidate relationships and enhance efficiency, while navigating through shutdown of restaurant industry due to pandemic.

Ferndale, Washington, Us

I upheld the concurrent responsibility of devising and implementing sales, marketing, and product strategies regarding industrial and specialty markets accounting for seven verticals and $45M in revenues. Moreover, I headed all tasks associated with marketing communication for markets targeted by company. In addition to this, I conducted thorough market analysis to develop detailed business plans on commercial opportunities.• Achieved revenue growth results 8% ahead of budget by exceptional opportunity management, pricing strategies as well as sales channel support.• Implemented innovative social media strategy leading to increased followers from 1,100 to 11K in one month.

Ferndale, Washington, Us

During this tenure, I served as a member of Senior Leadership Team and collaborated with other senior leaders to establish medium and long-term strategies to enhance growth and profitability. In addition to this, I fostered consistent communication of strategy and performance to Board of Directors and staff members to ensure smooth flow of information. I also established collective goals for cross-functional teams to promote corporate initiatives and conducted monthly review of initiatives to evaluate progress.• Eliminated low performing products by rationalization of product family offering by 9%.• Developed project prioritization tools for projects review on basis of financial potential, strategic importance, and balance of short- and long-term investment decisions.

Ferndale, Washington, Us

In this job role, I led all operations of NBD team, such as business assessment, development, scale-up, and commercialization to advance company growth for 10 years. My main responsibilities also included directing sales team to develop new markets and prospects. Along with this, I analyzed and investigated crane segments, heavy mining applications, and geographical expansion with revenue doubling potential.• Gained $35M-$45M in revenues, while serving as Director of Sales.• Achieved 10% YoY revenue growth by identifying new industries and markets.• Supervised domestic sales team to achieve average 8.24% compound annual growth.• Deployed effective market strategies and value propositions for domestic/international markets.• Promoted collaborations with customers, vendors, and production partners through leading company-awarded patent for core technology development.

Ferndale, Washington, Us

I was responsible for steering all activities of customer service team to ensure unparalleled customer support regarding order and quote management. I also established efficient processes to improve quote turnaround and developed complex bid packages, while coordinating customer needs with internal departments.• Re-established credibility of function with both customers and rest of company by improving group's processes and training to mitigate errors/delays in customer orders, shipments, and invoices.• Revamped tools used for international shipments to ensure compliance with export regulations and reduce labor impacts of international and NAFTA documentation requirements.

Philadelphia, Pennsylvania, Us

Managed clients and team of sales representatives for customers in the Americas, Asia, and Europe.

Philadelphia, Pennsylvania, Us

Managed sales revenue and provided technical support to customers in 13 western US states

Irwindale, California, Us

Responsible for quality management system and process engineering.

Irwindale, California, Us

Managed compliance with all federal, state and local regulations including clean-up projects, waste water treatment redesign, and management of permits.

Irwindale, California, Us

Supervised shift operations for wire drawing and hot dip galvanizing operation.