Responsible for designing and directing operational practices for the Curriculum fulfillment and Lending Library departments for 10-13 schools and 24,000 to 36,000 students.● Reduced curriculum fulfillment timelines from 6-8 weeks to between 2 to 4 days in one year.● Established new operational practices that reduced teacher tasks.● Negotiated reduced costs for curriculum purchases.● Spearheaded the project for the design of a new online curriculum ordering… Show more Responsible for designing and directing operational practices for the Curriculum fulfillment and Lending Library departments for 10-13 schools and 24,000 to 36,000 students.● Reduced curriculum fulfillment timelines from 6-8 weeks to between 2 to 4 days in one year.● Established new operational practices that reduced teacher tasks.● Negotiated reduced costs for curriculum purchases.● Spearheaded the project for the design of a new online curriculum ordering system.● Collaborated closely with programmers to provide design input, data point validations, and coordinated testing and feedback for the curriculum ordering system.● Created an RFP (request for proposal) process to identify and select a new learning management system used school wide.● Directed and managed various work groups whose aim was to create curriculum fulfillment processes specific to a variety of curriculum options. Show less

Responsible for directing all academic, procedural, and financial aspects of the school. Also responsible for all hiring, training and personnel development aspects of the school. ● Achieved 3rd highest profit increase in the organization.● Achieved 2nd highest enrollment rate in the organization.● Turned around two underperforming schools.● Awarded a six year WASC accrediting term. The longest term awarded by WASC.

Responsible for providing consulting services for business and process development, training delivery and profit and loss management.•Provide one-on-one and group interview training for hiring managers.•Undergraduate Admissions Consultant and test preparation consultant to homeschool students.•Created new professional classroom offering to be marketed to a niche business segment for a client. Crafted a marketing strategy and tactics to market new offerings. •Provider of… Show more Responsible for providing consulting services for business and process development, training delivery and profit and loss management.•Provide one-on-one and group interview training for hiring managers.•Undergraduate Admissions Consultant and test preparation consultant to homeschool students.•Created new professional classroom offering to be marketed to a niche business segment for a client. Crafted a marketing strategy and tactics to market new offerings. •Provider of training delivery for a Leadership Classes to employees at a nationwide bank. •Overhauled a staffing department for a client to significantly improve the process of sourcing and hiring health professionals for over 50 health screening events nationwide. •Project manager for a new electronic onsite screening data collection system. Show less

Responsible for 10 stores in the North Los Angeles area. Responsibilities included interviewing, recruiting, merchandise assortment planning, sales strategy planning, training, holding store managers accountable to deadlines, implementing operational practices, ensuring proper business conduct, increasing the drive toward profit growth, diagnosing store issues and developing solutions. Directly supervised over 50 employees.•Turned around an under-performing district to produce… Show more Responsible for 10 stores in the North Los Angeles area. Responsibilities included interviewing, recruiting, merchandise assortment planning, sales strategy planning, training, holding store managers accountable to deadlines, implementing operational practices, ensuring proper business conduct, increasing the drive toward profit growth, diagnosing store issues and developing solutions. Directly supervised over 50 employees.•Turned around an under-performing district to produce consistent double digit comparative store sales increases each month since hire date.•Analyzed and repaired merchandise assortment issues in 7 of 10 stores which resulted in improved selling performance.•Achieved a 14% comparative increase over 2012 in 2013.•Achieving a 10% comparative increase over 2013. Show less

Directed all business aspects related to marketing, business analysis, academic excellence, operations, recruiting, training and human resource management. Directly supervised three departments: Operations/Service, Marketing, Academic and 80 employees. • Turned around underperforming business center by analyzing all expense and operational lines and reviewing marketing practices and sales techniques contributing to revenue growth. This led to operational changes and new marketing… Show more Directed all business aspects related to marketing, business analysis, academic excellence, operations, recruiting, training and human resource management. Directly supervised three departments: Operations/Service, Marketing, Academic and 80 employees. • Turned around underperforming business center by analyzing all expense and operational lines and reviewing marketing practices and sales techniques contributing to revenue growth. This led to operational changes and new marketing initiatives, resulting in a 35% increase in profit and #1 ranking in profit growth nationwide.• Revised and reformulated a Practice Test Event Strategy including development of new testing format and closing strategy for the event. This resulted in increased center enrollments from 3 to 35 in one year, ranked first in California and second nationally.• Initiated and implemented a leadership model to guide the performance development of the academic team. This led to the hiring and coaching of a new academic team, resulting in the center becoming the top three in academic performance nationally. • Designed, coordinated and led a selling strategy involving Center Director, Medical Marketer and Regional Kaplan Nursing Program Representative, leading to successful relationship building efforts with nursing school staff and increased awareness of Kaplan’s preparation courses with the student population. This resulted in conversion of five of the six nursing schools in the region to Kaplan test preparation services and $220K in revenue.• Partnered and collaborated with peers, supervisor and the LSAT product team to devise a marketing plan to gain back market share. This resulted in increasing LSAT market share from 3% to 15% in four months. Show less

Responsible for 13 stores in the North Los Angeles area. Responsibilities included interviewing, recruiting, merchandise assortment planning, sales strategy planning, training. Held store managers accountable to deadlines, implementing operational practices. Ensured proper business conduct, increasing the drive toward profit growth, diagnosing store issues and developing solutions. Directly supervised over 60 employees.• Recalled by Anchor Blue after a layoff period, worked for… Show more Responsible for 13 stores in the North Los Angeles area. Responsibilities included interviewing, recruiting, merchandise assortment planning, sales strategy planning, training. Held store managers accountable to deadlines, implementing operational practices. Ensured proper business conduct, increasing the drive toward profit growth, diagnosing store issues and developing solutions. Directly supervised over 60 employees.• Recalled by Anchor Blue after a layoff period, worked for Enterprise Car Sales during the interim.• Developed and implemented new scheduling models to reduce payroll and analyzed and adjusted merchandise assortments in a 13 store district. This resulted in 22% increase in revenue while reducing expenses by 3%, becoming the highest performing District Manager in one year• Created a selling technique and developed training strategy to implement selling technique nationally Show less

Responsible for training, and developing Sales Executives. Coordinated and directed marketing efforts for the regional office. Worked directly with various lenders to secure loans for car buyers. • Created and drove marketing plan for the rental branches encouraging rental employees to identify and send our office leads in order to increase sales for the slow month of December. This resulted in 40% increase in leads from previous year and 20% in crease in sales for the month of… Show more Responsible for training, and developing Sales Executives. Coordinated and directed marketing efforts for the regional office. Worked directly with various lenders to secure loans for car buyers. • Created and drove marketing plan for the rental branches encouraging rental employees to identify and send our office leads in order to increase sales for the slow month of December. This resulted in 40% increase in leads from previous year and 20% in crease in sales for the month of December. Show less

Responsible for partnering closely with various departments, project teams and operations department supervisors within the projects to identify, assess, and solve problems. • Created, tested, revised and implemented a training strategy that included over 40 classes and an in-store program that enabled all store employees to be trained in the new POS system that was successfully delivered $25K under budget.• Created and implemented a company wide roll out strategy for a new point of… Show more Responsible for partnering closely with various departments, project teams and operations department supervisors within the projects to identify, assess, and solve problems. • Created, tested, revised and implemented a training strategy that included over 40 classes and an in-store program that enabled all store employees to be trained in the new POS system that was successfully delivered $25K under budget.• Created and implemented a company wide roll out strategy for a new point of sale system for 270 stores, 800 managers, and 2000 sales support personnel• Created interviewing training materials that were rolled out nationally• Revised 30% of the management Train-the-Trainer program• Wrote and produced a managerial Train-the-Trainer video that was rolled out company wide Show less