Michael Radney Email & Phone Number

United States

Greater Charlotte North Carolina Area, United States

North Charlotte, NC - Assistant Branch ManagerProviding exceptional customer service development and driving increased market share and profit growth.Branch Growth Averaging from 250 to 300 vehicles. Ability to generate leads, set appointments and conduct fact-finding meetings with potential new accounts.Responsible for the maintenance, vehicle distribution planning and sales goals of the branch.Managing the largest enterprise commercial truck branch in North Carolina.Pineville Branch: Sept 2022 - Dec 2023Moved to help manage a larger branch in Pineville NC, Increased branch from 170 to over 200 vehicles. Managed vehicles for national accounts like FedEx, Amazon, Riverstone; from routine maintenance to accurate.billing and the collection of payments. Assisted in the collection of payments, the re-writing of contracts and customer referrals.Gastonia Branch: June 2022 - September 2022Promoted to Assistant Manager of the Gastonia North Carolina branch. Increased branch rank to 3rd overall for September maintenance rankings, as maintenance Captain.Proficient in sales presentations that lead to new accounts.

Charlotte, North Carolina, United States

Acquired 1-2 new truck rental commercial accounts per month.Ability to generate leads, set appointments and conduct fact-finding meetings with potential new accounts.Assisted in the collection of payments, the re-writing of contracts and customer referrals.Scheduled maintenance for over 100 vehicles, the collection of payments and the rewriting of contracts.

Baton Rouge, Louisiana, United States

-Passed Management Quality Interview on August 27, 2020.-Transferred from Baton Rouge Louisiana to Charlotte North Carolina.-Collaborated with internal operations team to determine options and solutions for corporate clients.-Marketing with current and potential clients.-Internally used Microsoft OneNote to prioritize and assign tasks for completion.

Baton Rouge, Louisiana Area

-Completed renter qualification process through verification and documentation of all necessary driver information.-Branch Top 5 in Sales, Service, Fleet Growth and Profit: Branch Excellence Winners October 2019. -Placed outgoing /incoming calls to manage daily operations. Continued to work during the pandemic. -Worked at various branches when other teams need assistance.-Assisted in the development of new Management Trainees.-Passed Rental Evaluation Test on April, 22, 2020.

Baton Rouge, Louisiana

-Responsible for generating new leads, achieving monthly revenue and membership quotas.-Operated open gym and fitness studio on a full time basis. Monitored the heart rate sensors to ensure an optimal experience.-Reached monthly sales/membership quota for five consecutive months. October 2018 - February 2019: $1000+ per month revenue goal.-Led studio events in partnership with local businesses to cross promote brands. -Worked in tandem with coaches to ensure the studio ran smoothly. Checked in members into studio workouts.

Buffalo, New York Area

-Found and secured housing, while assisting participant to develop skills to maintain their new home. -Managed a caseload of 25 to 35 participants. Conducted home visits to work on recovery plans and personal goals.-Investigated and resolved landlord/participants complaints.-Inspected apartments to determine if repairs were needed before each potential tenant signed their lease.

Rochester, New York

-Responsible for the visual branding of the radio stations while at events. -Conducted customer interviews for client evaluation purposes. Coordinated prize giveaways and the distribution of client/station promotion materials.-Facilitated guest appearances during major stadium events and the setup/breakdown of local radio remotes.