Michael Raill

Michael Raill Email and Phone Number

General Manager at In-Home Logistics @ In-Home Logistics
Michael Raill's Location
Tampa, Florida, United States, United States
Michael Raill's Contact Details
About Michael Raill

25 years experience in Home Delivery Environment of Appliances, Furniture, Bedding, TV's and LTL deliveries.Seeking to further my career at the Executive Level using my experience and knowledge to create and support a solid, productive and profitable business.Specialties: -Home Delivery Operations-Routing/Scheduling-Dispatch Office Operations and Mgmt-Training-Team Leader Development-Budgets, forecasting and analysis-Zone Modeling-Employee or Contractor Sourcing-Multi-Site Management-Large Job site Management-Customer Service Focused and Driven-DC Operations-Key Performance Metrics-Expense Control, Cost Saving Initiatives-Contracts and Negotiations-Performance Tracking, coaching-Rewards Programs-MS Office, Notes, GERS, RouteView

Michael Raill's Current Company Details
In-Home Logistics

In-Home Logistics

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General Manager at In-Home Logistics
Michael Raill Work Experience Details
  • In-Home Logistics
    General Manager
    In-Home Logistics Mar 2022 - Present
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  • In-Home Logistics
    Operations Manager
    In-Home Logistics Jul 2021 - Mar 2022
    Tampa, Florida, United States
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  • Fgo Logistics
    General Manager
    Fgo Logistics Jan 2019 - Jul 2019
    Beacon Falls, Connecticut
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  • Asa Logistics, Llc.
    Manager
    Asa Logistics, Llc. Aug 2018 - Dec 2018
  • Fgo Logistics
    General Manager
    Fgo Logistics Apr 2018 - Jul 2018
    North Haven, Connecticut
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  • Xpo Logistics, Inc.
    Operations Manager
    Xpo Logistics, Inc. Jul 2017 - May 2018
    Hartford, Connecticut Area
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  • R&R Logistics Llc
    Manager
    R&R Logistics Llc Oct 2015 - Nov 2016
    Windsor, Ct
    Providing Final Mile Delivery & Warehousing solutions for our clients including residential curbside, in-home delivery, appliance installation and home weatherization services.
  • Big E Transportation At Estes Express Lines
    Northeast Regional Manager
    Big E Transportation At Estes Express Lines Aug 2011 - Aug 2015
    Hartford, Connecticut Area
    Responsible for the day-to-day business operations in the Northeast Region. Over three years I have developed and increased the daily fleet from 65 drivers to over 130plus in thirty-seven terminals in eleven states. Additionally supported and succesfully opened our newest LC in New Jersey this year.-Travel to each terminal quarterly and complete driver audits and meet with TM's to discuss and review driver performance and additional opportunities. Foster working relations between terminals and drivers.-Maintain Corporate Vehicle-IC recruitment and development-Contracts/Truck leasing setup-Auditing weekly settlements-Facilitate fleet maintenance schedules/repairs-Audit fleet documentation-Coordinate white glove deliveries-Assist in FEMA Operations within my regionCurrent States in my Region - VA,MD,DE,PA,NJ,NY,VT,CT,RI,MA,NH
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  • A Plus Installation
    Vp Of Operations And Business Development
    A Plus Installation Feb 2011 - Aug 2011
    Responsible the daily business operations and new business opportunities.- Daily Office Operations- Payrol- Billing and Audits- Fleet Management (12 Trucks)- Customer Resolutions- Hiring- Coaching and Team Building (10 Teams)- UHaul Operation- Luxury Appliance Scheduling- Parts Supplies and Tracking- Daily Freight Receiving- KPI's and Performance Tracking- Olds reclamation
  • Bernie’S Tv Appliance
    Gm Of Home Delivery Operations
    Bernie’S Tv Appliance Feb 2005 - Jan 2010
    In this role as GM of Home Delivery Operations I was responsible for:*Daily Delivery Operations including Home Delivery Office staff (bothSupervisory and hourly employees) in support of 7 day per week operation from 6am to 10pm daily.*Twenty to thirty Home Delivery/Installation teams.*Supporting company sales goals for fourteen stores while delivering over 70k stops per year.*Responsible for delivering a goal of not less than 97.5% completion rate.*Responsible for maintaining daily tracking logs, budget spreadsheets and future cost P&L and forecasting.*Coaching of contractor delivery teams and working with Operator Management Teams.*Worked directly with Company Operating Team to develop workable and profitable delivery models; outsourced providers.*Gained knowledge in writing contracts and negotiations. *Created Operating Standards and Driver Requirements Handbook.*Responsible for hiring and training of office staffing.*Safety Compliance*Quarterly Delivery and Installation zone modeling, cost effectiveness*Attended Monthly GM's meetings*Held office meetings*Held quarterly Delivery Team meetings (breakfasts), review stats, areas of improvement, hand out awards.*Provided workable solutions to routing platform, integration with phone hardware. (RouteView and Nextel)*Minimizing all company risk/exposure of product damages, theft and cost controls.*Monthly KPI's*Support company growth objectives*Worked directly with Customer Service Department (Director) and Warehouse Director.*Served as liaison to customers to resolve complaints, home/product damages with carriers.*Employee Payroll and contractor billing & auditingReported to VP of Operations and COO.
  • Bernie'S Tv Appliance
    Assistant Home Delivery Manager
    Bernie'S Tv Appliance Jan 2000 - Jan 2003
  • Bernie'S Tv Appliance
    Installation Manager
    Bernie'S Tv Appliance Jan 1999 - Jan 2000
    In this postion I oversaw the Installation Department. Responsibilities included:*Hiring of Installation Companies*Dispatching of installers*Routing of installation work*Contractor Billing - weekly*Communication with store teams*Customer complaints, resolutions*Documentation of damage claims, worked with Installers to resolve*Load-out daily of installers*Training programsReported to Delivery Manager
  • Bernie'S Tv Appliance
    Delivery Supervisor
    Bernie'S Tv Appliance Jan 1998 - Jan 1999
    In this role I oversaw the daily Home Delivery Operation. Responsibilities included:*Oversaw dispatch team*Handled customer problems, resolutions*Oversaw clericals and support staff*Maintained tracking performance spreadsheets*Communicated with store teams on customer problems*Trained on routing system (RoadTech, RIMMS)*Managed company wide cellphone usage.*Oversaw hourly payroll*Coached staff and handled employee issues.Reported to Delivery Manager
  • Bernie'S Tv Appliance
    Road Supervisor
    Bernie'S Tv Appliance Jan 1997 - Jan 1998
    Responsible for Home Delivery Teams*Hired delivery teams (drivers/helpers)*Training programs both in-house and on the road*Maintained employee records - Med cards, drug testing, DOT files*Handled employee payroll weekly*Oversaw employee injury reports, get back to work programs*Handled vehicle accidents, repairs and general maintenance of fleet*Safety compliance, member of Company Safety Committee.Reported to Delivery Manager
  • Bernie'S Tv Appliance
    Delivery Lead
    Bernie'S Tv Appliance Jan 1996 - Jan 1997
    Responsible for daily dispatch duties in office.*Lead dispatching team*Communicated with Drivers and Customers*Handled filing of damage claims*Communication of delivery timeframes to customers*Communication with store teams on deliverable needs*Worked with router on special customer needs*Maintained records for tracking performance levelsReported to Delivery Manager
  • Bernie'S Tv Appliance
    Distribution Lead
    Bernie'S Tv Appliance Jan 1995 - Jan 1996
    In this role I supported company wide distribution of white goods to 8 stores in CT/Western MA area from Bloomfield CT warehouse location. *Oversaw daily operations of six trucks/drivers plus seasonal support staffing, five warehouse associtates*Recieved forklift certification. *Responsible for daily inbound receiving of Home Delivery trucks non-delivered goods*Daily customer pick-ups *Auditing of outbound distribution and relocation of returned goodsReported to Distribution Manager.
  • Sound Playground
    Warehouse
    Sound Playground 1993 - 1995
  • Lieser Superstores
    Warehouse At Lieser Superstores
    Lieser Superstores Jan 1991 - Feb 1992

Michael Raill Skills

Budgeting Contract Negotiation Coaching Microsoft Office Expense Control Lotus Notes Multi Site Management Loyalty Programs Cost Saving Initiatives Warehousing Customer Service Forecasting Logistics Operations Management Transportation 3pl Negotiation Supply Chain Management Problem Solving Supply Chain Contract Management Transportation Management Strategic Planning Inventory Management Process Improvement Customer Relations Team Building Logistics Management Contract Negotiations Freight Retail Change Management New Business Development Shipping Business Planning P&l Management Planning Business Strategy Hiring Warehouse Management Inventory Control Cost Reduction Ltl P&l Account Management Fleet Management Trucking Business Management Organizational Development Excel

Michael Raill Education Details

Frequently Asked Questions about Michael Raill

What company does Michael Raill work for?

Michael Raill works for In-Home Logistics

What is Michael Raill's role at the current company?

Michael Raill's current role is General Manager at In-Home Logistics.

What is Michael Raill's email address?

Michael Raill's email address is mi****@****ast.net

What is Michael Raill's direct phone number?

Michael Raill's direct phone number is +186043*****

What schools did Michael Raill attend?

Michael Raill attended Three Rivers Community College - Company.

What are some of Michael Raill's interests?

Michael Raill has interest in Family, Career, Kids, Cooking, Electronics, Outdoors And Sports, Home Improvement, Reading, Crafts, Parenting.

What skills is Michael Raill known for?

Michael Raill has skills like Budgeting, Contract Negotiation, Coaching, Microsoft Office, Expense Control, Lotus Notes, Multi Site Management, Loyalty Programs, Cost Saving Initiatives, Warehousing, Customer Service, Forecasting.

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