Michael Raj Email & Phone Number

Bengaluru, Karnataka, India

Bangalore

Responsible for the enter team Work from Home setup & system configurations for the Customer Innovation Centre staffs including VPN installation/configuration & asset allocation with appropriate IT infrastructure & network planning during the pandemic. Working with several vendors & partners, internal teams, procurement agencies for successful virtual demonstrations of key innovative demos for Wipro’s Customer Experience Centre. Key Contributions: • Configured Double Robot for the Virtual demonstration to customer• Supporting the upcoming Kodathi Technovation Center project including network configuration & datacentre layout planning, procurement planning & operations monitoring • Lead the restructuring effort of several Wi-Fi networks in the Innovation centre for enhanced customer experience for heavy bandwidth demos in areas of Robotics, Internet of Things, Augmented Reality (AR), Virtual Reality (VR), and industrial automation• Successfully implemented Microsoft NDI for virtual demonstration of hi-tech demos & proof of concepts • Responsible for interacting with the larger IT organization, network architects and subject matter experts for preventive maintenance and technology upgrades

Bengaluru Area, India

Responsible for designing and implementation of small Offshore Development Centers (ODCs) at LAN level and lead enterprise level implementation initiatives with IT infrastructure & network planning teams. Working with developers and project teams to identify network security challenges, bandwidth concerns for building modern applications in the areas of Internet of Things, AR/VR, Machine Learning, industrial automation, projection mapping and implement changes accordinglyKey Contributions: • Represented Wipro at National Institute of Technology Raipur to showcase the future of Virtual Reality• Configured and implemented the Cave Automatic Virtual Environment setup at the Customer Innovation Centre• Supported and configured network for smart factory and smart vending machine setup• IT advisor for new demo or solution on boarding for Wipro’s Innovation Centre at Mountain View, California.• IT Procurement, PO creation, PR processing via Ariba • Maintain desktops, laptops, servers, mobile devices, smart watches & VR head gear and ensure they are compliant with org wide IT security polices• Demo set-up, troubleshooting of demos and solutions built on latest technologies such as Augmented Reality, Virtual Reality, Mixed Reality, Internet of Things, industrial automation and modern web apps

Bengaluru, Karnataka, India

Responsible for complete IT Support for all in-house development by customizing showcase solutions for customers visiting the India experience centre. Key Contributions: • Played a major role in setting up Virtual holographic setup including end to end configuration network configuration• Configured Dell PowerEdge Rack server for the on-premises datacentre and managed Virtual Machines as per business requirement.• Supported several technical teams in implementing complex network configurations for a successful high profile customer demonstrations of their solutions

Bangalore

Responsible for Windows Thin Clint installation and migration project at The Hartford ODC. Played a major role in AV migration from Symantec Endpoint Protection to McAfee Endpoint. Key Contributions: • Handling everyday ticket using Wipro E-helpline icketing tool • BYOD, MDM & NexGen Configuration for Android, IOS, Windows & Blackberry • VM & VPN Setup for Onsite collaboration projects

Bengaluru

• PC Assembling & upgrading• Networking • Virus Scanning • Data recover • OS and other software installation • Troubleshooting Hardware and software problems