Elevated to newly established Advanced Engineering team covering entire west division footprint. Developed and delivered on various capacity records, metrics and key performance indicators. Collaborated with regional stakeholders and subject matter experts to relay requested data points in a clear and concise manner. Currently triaging alerts and proactive opportunities for capacity relief work, as well as preparing systems for upcoming digital integration and virtual distribution architecture.

Contract position through Robert Half Technology until Feb 2018, when hired as an employee. As a member of the California Capacity Engineering team, tracked plans used to alleviate network speed issues and provide for future upgrades and expansions. Developed multiple reports highlighting successes and opportunities in the company's largest and most challenging region.

Contract position through Aerotek. Created career playbooks for Cisco Services employees, which were integrated into the Collaborative Knowledge platform.

Contract position through Bay Area Techworkers. As part of High Complexity Quoting team, generated service agreements on thousands of products using Salesforce and related platforms.

Contract position through Trianz. Built over 100 workbooks which served Customer-Partner Experience group to identify and update sales account assignments for the fiscal new year.

Contract position through Acro Service Corporation. Categorized over 42,000 customer and potential prospect organizations for leading compensation survey company.

Contract position through Workforce Logic. Utilized Learning Management System to update academy's course repository, including materials, pricing, prerequisites and certifications.

Ran text, banner and mobile ad campaigns for Azoogle Ads (later a division of Epic Media Group).

Sourced/authored content for internet startup. Later developed and implemented SEM campaign.