Michael Ramsauer Email & Phone Number

Michael leads the Central Europe service team at SKIDATA Austria. What he appreciates most about the company is the team spirit, and his independence at work here.International OperationsAt the start of his career at SKIDATA, Michael worked as a quality assurance engineer in the events department. His initial tasks included ensuring that access to stadiums equipped by SKIDATA worked smoothly–both from the office and on-site–before the 2004 European Football Championship in Portugal, the 2006 World Cup in Germany and the 2010 World Cup in South Africa. “I was there for test matches to check whether the software worked.” He has also been involved in other major projects as well. For example, he spent several weeks in Florida for quality assurance of the access technology used at the Busch Gardens theme park. Today, he still enjoys working with SKIDATA colleagues all over the world.Promotion to Department ManagerIn 2007, Michael became Team Leader for Quality Assurance and Technical Support within Events—first with three employees in his team, and later seven. The next step in his career came towards the end of 2009: Michael took over as the Team Leader for Quality Assurance and Technical Support within Events with eleven employees, and he was promoted to Head of Technical Support (2nd Level) just nine months later at the headquarters, where he had 29 employees on his team. Since May 2014, Michael has been the Operations Manager at SKIDATA Austria. Around 80 people currently belong to his team, including three team leaders, a customer support team for the DACH region and a dispatcher as well.A Diverse JobMichael is also in demand as a crisis manager should problems escalate, of course. As a manager, he also takes care of key accounts in the service department, ensures the efficiency of processes, boosts productivity, makes suggestions for increasing sales, develops his team and coaches the next generation of leaders. He also makes time to support projects for graduate or diploma theses.Personal Initiative is in High-DemandSKIDATA has supported Michael through his career with management training, among other things. At these trainings, he also meets colleagues from Dubai, the USA or Japan. “These meetings are important for networking, and it’s nice to make friends as well.” But to develop a career, “it always comes down to personal initiative,” Michael stresses. “I’ve always applied myself and demonstrated that I want to grow.” “I don’t need someone to tell me what to do every day, but I do need honest and open communication.”

Listed skills include Produktmanagement, Projektmanagement, Unternehmensstrategie, Project Management, and 8 others.