Michael Rapp Email & Phone Number

Los Angeles, Ca, Us

Little Chute, Wi, Us

As a Board Member at Heartland Business Systems, I apply this strategic acumen to guide corporate governance and strategy. My expertise in business development and Technology Services (MSP)continues to support our pursuit of excellence, ensuring sustained growth and exceptional service in the technology sector.

Austin, Tx, Us

Praecipio Consulting is a leading business process and technology consulting firm helping organizations successfully achieve their business transformation goals. Specializing in process frameworks, including Agile, IT Service Management (ITSM), DevOps, and Enterprise Service Management, Praecipio Consulting serves as a strategic partner to industry leaders and organizations of all sizes, optimizing business processes with Atlassian's robust product suite and other category-leading technologies.As CEO of Praecipio Consulting, my focus is on driving customer value, accelerating business growth and cultivating strategic partnerships. As we continue to join forces with other Atlassian Solution Partners, we will expand our reach across vertical markets and geographies, building the dominant Scaled Agile, DevOps, Service Management, and Cloud consulting firm.Select Accomplishments * Increased revenue from ~30M to 188M in 23 months * Increased EBITDA from 3% to 20% in 23 months * Successful Integration of 4 acquisitions * Grew service utilization rate to 75+% * Independent Great Place to Work employee approval rating of 93%

Orange County, Ca, Us

Chief Executive OfficerApproved NetworksResponsible for overall product, operations, technology, finance, HR, and go-to-market strategies for this leading designer, marketer, and supplier of optical networking components globally.Select Accomplishments• Led this Private Equity owned company’s integration following a successful merger with Approved Networks and US Critical• Guided the company through its next phase of accelerated growth of 20% in both direct B2B and channel businesses.• Structured the sale of the company with a 10x multiple on EBITDA to Legrand

Chandler, Arizona, Us

Responsible for all revenue generating processes for this $250M direct B2B I.T. solutions-based company focusing on SaaS, Cloud, IaaS, Hybrid Data Center etc. Accountable for full P&L as well as the performance of all RevOps functions within the organization, including Sales, Marketing, Corporate Culture and Customer Success.Select Accomplishment• Landed $250MM RFP for outsourced IT acquisition, integration, and management for global Fortune 50 company in the healthcare industry.

Chandler, Arizona, Us

Responsible for multi-billion-dollar revenue producing sales organization offering multi-vendor technology solutions including but not limited to AWS, Cisco, Google, Dell EMC, HPE, Microsoft, Proofpoint, and Veritas following the acquisition of PCM by Insight. Lead on the transition team with continued responsibility of P&L and Commercial Mid-Market expansion strategy as we integrated into a >$9B publicly traded technology solutions provider covering Digital Innovation, Cloud + Data Center Transformation, Connected Workforce and Supply Chain Optimization.Select Accomplishments• Successfully integrated PCM’s $2B+ business into Insight’s with full systems shift, including SAP transition prior to evolution to next role• Developed a mid-market go-to-market strategy for North America• Completed Thayer (West Point) Leadership Development Program

El Segundo, Ca, Us

Responsible for full P&L for this $2+ billion global division covering PCM's best-in-class B2B Commercial Field Sales, Commercial Inside Sales, SaaS and IaaS Services organizations, Marketing, Operations and CX. Developed and executed go to market for global, enterprise and mid-market expansion with focus on SaaS, IaaS and Cloud while managing channel partnerships and engagements.Select Accomplishments• Diversified the leadership team moving from <10% to 45% bringing more diverse perspectives into the business.• Generated 18% growth to achieve >$2B in sales creating enough business value to attract acquisition by Insight• Recognized by key industry publishers and manufacturers for excellence in sales, executive leadership, and partnering by companies including Microsoft, Symantec, and HP among others.

El Segundo, Ca, Us

Responsible to lead through PCM acquisition by serving as President of En Pointe Technologies (>$500M), wholly owned subsidiary of PCM with full P&L responsibility while as of 2016 also serving as EVP of PCM’s Commercial Field Sales Organization ($1B) with abbreviated P&L responsibility for PCM. In 2017 role expanded to cover Commercial Inside Sales Organization bringing full P&L responsibility for $2B sales organization with ~1K sellers. All roles required ownership of global sales organization and business strategies (including recruitment and enablement), go to market approaches, and revenue/profit growth accountability tied to all technology products, services and solutions offered.Select Accomplishments• Complete reorganization and integration of separate field/inside organizations into one unified sales organization consisting of 1000 sellers.• Created economies of scale by reducing the inside sales organization by 50% and increased productivity from $800MM to generate $1B by end of year 2.• Created economies of scale by reducing field sales 25% moving a flat growth organization to double digit growth in the first year.

Gardena, California, Us

Responsible for driving business growth for >$500 million-dollar GAAP ($1B non-GAAP) SI/VAR while managing sales, professional services, operations, and marketing departments. Established new revenue streams by starting an engineering organization from the ground up to 100 field engineers and tripling the size of sales force.Select Accomplishments• Led team to vet and consider companies to acquire En Pointe, conducted preliminary negotiations, and brought viable deal to owner for final approval.• Built strategy for En Pointe’s acquisition by PCM enabling the mid-market Microsoft business to grow from $75MM to $202MM within 18 months, saving a key business authorization for the company, while continuing to grow the $1B Microsoft Enterprise business by double digits annually.• Sold $400M in hardware, $100MM in Services, and 500MM in software ($400MM GAAP sale) to PCM in 2015

Gardena, California, Us

Responsible for driving growth/profit on $560MM business while leading all aspects of sales/marketing organizations for both hardware and software teams including expanding sales portfolio, product offers and customer reach, stream-lining the organizations while assembling a highly effective and diverse team, and developing company culture and family-like work environment centered around highly motivated individuals and teams. Recognized with promotion from VP to SVP based on results delivered and value generated for customers and shareholders.Select Accomplishments• Restructured organization to combine independent hardware and software practices into a single account manager approach to deliver double digit growth across the combined business units.• Implemented customer acquisition strategy to penetrate mid-sized businesses which quadrupled the number of customers served.• Participated in divestiture of En Pointe’s services organization with 2 year agreement for non-compete in services realm, then built a new first party services arm• Drove margin expansion through services attach strategy across first and third-party offerings that delivered $50MM in revenue at gross margin of 40%.• Initiated first managed services offering through En Pointe focused on Security, then expanding to other solutions, delivering a >25% attach rate of services to product sales for initial offering of Veritas and Symantec solutions• Built new first party services arm for En Pointe upon conclusion of non-compete, to develop a more software-focused services organization around cloud, security, and infrastructure, including hiring all leadership, presales, and delivery personnel while defining vision and offers for the organization.

Gardena, California, Us

Recruited to lead $30+MM software sales organization focused on Microsoft which became a $5MM business upon loss of En Pointe’s largest customer as I onboarded. Responsibilities included recruiting a diverse team to develop customer relationships, acquire new business, develop new processes and operations to support a software-led customer engagement while growing revenue and profit.Select Accomplishments• Developed Enterprise customer strategy to build from $5MM Microsoft business to $100MM within 2 years.• Created a new culture and go to market strategy that focused on people first to generate commitment and passion for the vision of selling Microsoft software and turned around the business.• Developed training curriculum for organization to sell SaaS solutions to customers.

Us

Original position was same role with Corporate Software then merged with Software Spectrum where I managed a territory in the Western United States for this leading software and hardware reseller. I consistently overachieved quota while leading the company in new business growth.Select Accomplishments• Fastest growing territory both years• Negotiated and closed 25MM Microsoft contract with major computer manufacturer

Led the rapid expansion of the company from $10.9 to $50 million in two years while overseeing sales, operations, human resources, marketing, distribution and finance. Developed the manufacturing, engineering, quality control and distribution departments. Negotiated the merger of Admor Memory and NetGateway, hired my replacement and then provided leadership in the company’s strategic growth as a Consultant (1999 – 2000).

 Provided key leadership in taking the company from start-up operations to record breaking growth, including: Sales of $10.9 million/7% GM 1995; $30million/13% GM 1996; $50 million/18% GM 1997. Personally established 11 of our top 20 accounts; successfully assigned these accounts to sales teams.  Initiated the company’s growth into Retail, OEM, Corporate and VAR business, leading to 1300 accounts. Partial list includes Retail: Comp USA, OEM: Toshiba, Panasonic, Packard Bell, NEC, Corporate: Boeing, Sears, Bluecross/Blueshield, VAR: Vanstar, Hartford Computer Group and Insight Direct. Created and implemented the End User Pull Through Program which proved critical to our rapid growth. Enabled Admor Memory to become the fastest growing computer memory company in the U.S.. Established a work environment of open communication and team synergy; this would prove to be the foundation to our rapid growth and successful long term profitability Built inside sales organization from 0 to 70 sales reps

Education record

Education record