Michael Rathmell Email & Phone Number

Boulder, Colorado, United States

Greeley, Co

• Assisted in the implementation of a Livestock Procurement System that serves the purpose of purchasing, scheduling and reporting in 5 Cattle Plants across the United States. Partnered with Business users, internal IT teams and software vendors to ensure successful implementations.• Document current Business Requirements & Process flows from application users to build Functional Spec documents for software development, then test solutions and train users in new custom ERP application.• Created controls in the security architecture to establish compliance with internal audit teams in regards to SOX compliance and standard Separation of Duties. Assisted the Business Process Owner with semi-annual User Audits to confirm that all compliance standards and SOX defined regulations were achieved.• Assisted in the design of the Beef Contract program within the Livestock Procurement application that has improved efficiency for our Buyers and established stronger communication with our Suppliers.• Collaborated with business owners on numerous projects to improve business processes within the Livestock Procurement application as well as with internal IT teams to improve system performance.• Regularly work with internal IT security, database and application server teams to install application updates and improvements that require adherence to audit compliance regulations.• Provide end user support through a Help Desk support model that requires critical thinking skills to solve problems and restore full application availability on a timely basis.

Identified business change needs, assessed the business impact of those changes, captured, analyzed and documented requirements and supported the communication and delivery of requirements with relevant stakeholders in regards to using the M3 ERP system.• Implemented the Infor Demand Planner Application by gathering business requirements and building the technical link to the ERP system using M3 Enterprise Collaborator and Datasets.• Designed efficiency in our Outbound shipping process by working cross-functionally with in-house developers and our end users by utilizing an API to communicate directly to the FedEx Ship Manager platform.• Coordinated the upgrade of the various components of the M3 ERP system including Infor Document Manager, Streamserve documents and User Roles and security.

Fort Collins, Colorado Area

• Assisted in the implementation of the Infor/Lawson M3 ERP System, provided primary system support and coordinated routine maintenance.• Ensured that all components of the M3 ERP System were functioning properly and communicated with the existing IT Infrastructure.• Problem solved, to solution, both process inefficiencies and critical system outages• Coordinated with vendor support, end users and on-site colleagues for troubleshooting and system maintenance.• Created documentation and training to the help desk staff for common troubleshooting or routine tasks.

Vail, Co

• Provided support of IT networks, software and hardware for a company that has 10 retail locations across Colorado, including web and phone sales• Provided end user support for the Epicor ERP system that was used for retail, MarketLive eCommerce software and Genisys retail ski and bike rental system.• Diagnosed and troubleshooted Microsoft Office, Microsoft Server 2003, LINUX, SQL Server, along with other existing applications and applied solutions to increase company efficiency.• Analyzed system data to ensure that all information was properly processing through all systems.• Assisted in implementing and integrating the Epicor ERP system and Marketlive eCommerce software into our existing Infrastructure.

Bs, Business Administration

Aa, Business

Education record