Michael D. Email and Phone Number
I strive to provide solutions that add-value and make an impact. With a mantra of "treat your people as you would your best clients" I like to work pro-actively with Leaders to find more win-win outcomes, and then provide options that are achievable and more importantly, realistic.My strengths lay in teaming and leading through ambiguity. The challenge of leading teams through change invigorates me; the more difficult the change and the team, the more I love it.From a hospitality background I believe in exceeding the expectations of those that our services deliver to. Now in the Health Industry, I see strong connections with hospitality and believe that the client/patient must remain at the centre of everything we do, no matter what we do whether on the frontline or supporting those on the frontline.Always strive for a golden standard in service!
Queensland Health
View- Website:
- health.qld.gov.au
- Employees:
- 32286
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Director Organisational ImprovementQueensland Health Oct 2023 - PresentBrisbane, AustraliaOur branch provides a consultancy service to support the development of sustainable leadership, cultural improvement and management capability within priority hospital and health services (HHS) throughout Queensland Health. The success of this service is due to the strong collaboration between our branch and HHSs and an understanding of the challenges, opportunities and importance of improving the capability of the next generation of HHS leaders.
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A/Manager Healthcare Leadership Unit, Centre For Leadership ExcellenceQueensland Health Sep 2018 - Jan 2020Brisbane, AustraliaMy role is to lead the design, development, coordination, implementation and evaluation of state-wide clinician leadership and management development programs and initiatives.Cultural enhancements can be delivered through the development of our front-line clinical leaders right up the pre-executive level clinicians, equating to better patient outcomes.
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Prinicpal Project OfficerQueensland Health May 2018 - Sep 2018Brisbane, Australia
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Organisational Development ManagerCairns And Hinterland Hospital And Health Service Dec 2015 - May 2018Cairns, AustraliaThis role directly influences the culture of our Health Service by providing tailored solutions to cultural issues, whilst ensuring that our leaders have the confidence to attract and enlist the very best talent available.Currently the main focus of my role is on projects such the our leadership pipeline which is based on Stephen Drotter's work, and utilising the employee opinion survey data to drive staff engagement and improve our overall organisational culture.I provide senior managers with guidance and advice on all things culture and help departments focus their energies through business planning programs.I love my role as I work with a variety of different organisational cultures that require innovative and tailored solutions. -
A/Manager Learning & Development And Recruitment ServicesCairns And Hinterland Hospital And Health Service Apr 2015 - Dec 2015Cairns, AustraliaThis role has direct influence on shaping the culture of the Health Service through tailored development programs and close relationships with departmental leaders. By forming a synergistic relationship between Learning & Development and Recruitment Services, we can better value add to our internal customer relationship through more tailored consultancy services that can quickly influence culture, whilst maintaining a big picture view of the business.By encompassing Recruitment Services, this combined team can now have a strong influence on the "WHO" we recruit part of the process.
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Senior Consultant, Learning & DevelopmentCairns And Hinterland Hospital And Health Service Nov 2014 - Mar 2015Cairns, AustraliaOur primary focus is on building the Management Capability and Leadership Development of our leaders within the Health Service. We do this by working with our Health Service as an internal consultancy service, providing both expert and process consultancy services as needed for each, often very different, situation. Through flexibility, understanding and innovation, we strive to exceed internal client expectations and provide quality training and development that allows our people to grow and be the best version of themselves they can be.
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Senior Advisor Learning & DevelopmentCairns And Hinterland Hospital And Health Service Apr 2012 - Nov 2014Cairns, AustraliaThis role has an emphasis on developing and facilitating all on-clinical mandatory training for Health Service Staff. We provide a middle management leadership program, developed and delivered by us, that challenges participants to self-reflect and look inwards, so as to develop their leadership potential. Our team works closely with Divisional Management to pro-actively coach and assist teams and units through change.
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Human Resources GraduateCairns And Hinterland Hospital And Health Service Feb 2011 - Jan 2012Cairns, AustraliaA broad introduction to all aspects of Human Resources within Queensland Health.
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F&B ManagerSkycity Entertainment Group Limited 2004 - 2006
Michael D. Education Details
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Change Management -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Michael D.
What company does Michael D. work for?
Michael D. works for Queensland Health
What is Michael D.'s role at the current company?
Michael D.'s current role is Manager Consultancy Services at Queensland Health.
What schools did Michael D. attend?
Michael D. attended Unsw Australia, James Cook University.
Who are Michael D.'s colleagues?
Michael D.'s colleagues are Courtney Cronin, Mandy Hinton, Owanna Francisca, David C., Henk Beyleveld, Wayne Rodgers, Rachel Afflick.
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Michael D.
Adelaide, Sa -
Michael D
Customer Advocate - Public Safety And Emergency Services Nsw At Motorola SolutionsGreater Sydney Area2hotmail.com, avaya.com2 +1.908.XXXXXXXX
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