Michael Rebato
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Michael Rebato Email & Phone Number

Senior Desktop Analyst - End User Computing at Data#3
Location: Melbourne, Victoria, Australia 6 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Data#3
Role
Senior Desktop Analyst - End User Computing
Location
Melbourne, Victoria, Australia
Company size
1358 employees

Who is Michael Rebato? Overview

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Quick answer

Michael Rebato is listed as Senior Desktop Analyst - End User Computing at Data#3, a with 1358 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Michael Rebato.

Michael Rebato previously worked as Senior Service Desk Analyst at Datacom and Specialist Business Case Manager at Nbn® Australia. Michael Rebato holds Certificate Iv In Cybersecurity, Cyber Security from Melbourne Polytechnic.

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Email format at Data#3

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Data#3

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Profile bio

About Michael Rebato

I'm a results-driven Case Manager with 8+ years of experience in technical support, case management, and stakeholder engagement. I excel in high-pressure environments, with expertise in problem-solving, escalation management, and continuous improvement. In 2023, I completed a Certificate IV in Cyber Security, enhancing my technical skills for roles in IT support and cybersecurity. Currently a Senior Service Desk Agent at Datacom , I manage complex incidents and deliver high-quality service. I'm seeking new opportunities in cybersecurity, case management, or service desk roles to make a meaningful impact.

Current workplace

Michael Rebato's current company

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Data#3
Data#3
Senior Desktop Analyst - End User Computing
Melbourne, VIC, AU
Website
data3.com.au
Employees
1358
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6 roles

Michael Rebato work experience

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Senior Desktop Analyst - End User Computing

Data#3

Melbourne, Vic, Au

Senior Service Desk Analyst

Datacom

Managed user accounts, shared mailboxes, and distribution lists within Microsoft Exchange.Provided support for email configuration, troubleshooting, and resolving email-related issues promptly.Reset passwords, reactivated accounts, and managed permissions within Active Directory.Diagnosed and resolved hardware and software issues as the first point of contact.Conducted basic troubleshooting of network connectivity problems and software conflicts.Provided on-site support and guidance to users as a floorwalker, ensuring immediate issue resolution and user satisfaction.Used ServiceNow for incident management, logging detailed incident reports, tracking resolutions, and managing service requests efficiently.Collaborated with teams to prioritise and escalate issues based on severity and impact.Verint software to monitor and evaluate inbound and outbound calls for adherence to quality standards and compliance.Meet monthly KPI’s for average handling time and customer satisfaction, maintaining high service standards.

Network Engineer

Nbn® Australia

Melbourne, Victoria, Australia

January 2017 - February 2017 Subject Matter Expert in Manila (Stellar).July 2017 - August 2017 Subject Matter Expert in Manila (Stellar).

Sep 2016 - Jan 2018

2Ic/ Level 2 – Advanced Technical Solutions– Broadband, Home Phone And Tv Products

Foxtel Group

Melbourne, Victoria, Australia

Responsible for providing high quality, troubleshooting support to inbound customers experiencing technical issues that included a range of Foxtel products – ADSL broadband, Home phone and TV services.Managing escalated faults on broadband technologies for PSTN, ADSL, NBN & VOIP by following through the case management process. I also liaise with Telstra wholesale testers & technicians to provide a resolution for customers by ensuring that they are held accountable for ongoing faults. In addition, I also generate case reports daily. I am also able to communicate with my client’s through telephone or by e-mail to provide regular updates on there fault status.April 2016 - July 2016 Subject Matter Expert in Manila (Teleperformance).

Oct 2014 - Oct 2016

Tech Bar Specialist / Customer Service Consultant

Telstra

Melbourne, Victoria, Australia

Mar 2011 - Oct 2014
Team & coworkers

Colleagues at Data#3

Other employees you can reach at data3.com.au. View company contacts for 1358 employees →

SA Suneetha A Suneetha A Colleague at Data#3Brisbane, Queensland, Australia View → RB Rohan Barsing Rohan Barsing Colleague at Data#3Gosford, New South Wales, Australia View → MF Mark Ferguson Mark Ferguson Colleague at Data#3Australia View → SL Samuel Lee Samuel Lee Colleague at Data#3Sydney, New South Wales, Australia View → KG Kris Goodman Kris Goodman Colleague at Data#3Greater Brisbane Area, Australia View → JB John Batsakis John Batsakis Colleague at Data#3Greater Melbourne Area, Australia View → JC Justyn Carabott Justyn Carabott Colleague at Data#3Greater Sydney Area, Australia View → JL Joe L. Joe L. Colleague at Data#3Greater Brisbane Area, Australia View → DA Damien Aitken Damien Aitken Colleague at Data#3Greater Sydney Area, Australia View → FG Freddy Gu Freddy Gu Colleague at Data#3Brisbane, Queensland, Australia View →
1 education record

Michael Rebato education

FAQ

Frequently asked questions about Michael Rebato

Quick answers generated from the profile data available on this page.

What company does Michael Rebato work for?

Michael Rebato works for Data#3.

What is Michael Rebato's role at Data#3?

Michael Rebato is listed as Senior Desktop Analyst - End User Computing at Data#3.

Where is Michael Rebato based?

Michael Rebato is based in Melbourne, Victoria, Australia while working with Data#3.

What companies has Michael Rebato worked for?

Michael Rebato has worked for Data#3, Datacom, Nbn® Australia, Foxtel Group, and Telstra.

Who are Michael Rebato's colleagues at Data#3?

Michael Rebato's colleagues at Data#3 include Suneetha A, Rohan Barsing, Mark Ferguson, Samuel Lee, and Kris Goodman.

How can I contact Michael Rebato?

You can use AeroLeads to view verified contact signals for Michael Rebato at Data#3, including work email, phone, and LinkedIn data when available.

What schools did Michael Rebato attend?

Michael Rebato holds Certificate Iv In Cybersecurity, Cyber Security from Melbourne Polytechnic.

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