Michael Reddington, Cfi Email and Phone Number
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Throughout my interrogation career I was fascinated with understanding why people would regularly choose to share sensitive information, under vulnerable circumstances, in the face of consequences - and why they would shake my hand at the end of our conversations. The initial answer is they had the opportunity to save face and protect their self-images. My experience in the interrogation room, interactions with senior executives, and wide-ranging research led me to two key realizations that opened the door to a much deeper understanding: 1) The best leaders and the best interrogators capitalize on the same two core skills: vision and influence. 2) The cognitive process that leads suspects to commit to saying “I did it”, employees to commit to saying “I’ll do it” and prospects to commit to saying “I’ll buy it” are essentially identical.These realizations led me to launch InQuasive, Inc., develop the Disciplined Listening Method, and dedicate my career to teaching leaders how to reduce missed opportunities and increase commitments to action in all of their high-impact conversations with the application of strategic, ethical observation and persuasion techniques. Companies, leadership organizations and universities engage me to deliver customized educational engagements that teach the skills, techniques and perspectives necessary to uncover critical information that had previously alluded them, and maximize the power of their observations, during their leadership conversations, negotiations, business development conversations, candidate interviews and beyond.I've been fortunate to have the opportunity to facilitate over 1,500 engagements and educate over 15,000 people from over 50 countries, as well as being featured in over 100 articles and interviews. My book "The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation" was published in 2022 on Per Capita Press.Visit www.InQuasive.com to learn more about our training programs and advisory work.Visit www.michaelreddington.com to learn more about my keynote presentations and explore my media library.Visit www.disciplinedlistening.com to preview my book "The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation."
Inquasive, Inc.
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PresidentInquasive, Inc. Jan 2019 - PresentExecutives are often astonished when they realize the intelligence they can learn, the relationships they can forge and the goals they can achieve when they evolve their strategic observation and persuasive communication skill sets. Giving up the need for control, allowing their counterparts to save face, increasing their situational awareness, and applying influential inquiry techniques positions senior leaders to capture opportunities that previously eluded them.InQuasive, Inc. exists to teach executives the skills, perspectives and techniques necessary to unlock hidden value in all of their high-impact conversations. Our approaches were born in the interrogation room and refined for the board room. We leverage over 200 hours of content, and decades of experience across a wide range of industries, to solve real problems in real time by customizing all of our training and advisory engagements to address every clients specific needs and opportunities.Our most frequently requested Disciplined Listening workshops topics include Leadership communication, sales/negotiation, candidate interviewing, and conflict resolution. To learn more about our content, approach, and programs visit www.InQuasive.com or contact us at 704-256-7116
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Vice President Of Executive EducationWicklander-Zulawski & Associates Apr 2008 - Dec 2018Aurora, Illinois, UsPerhaps the biggest lesson I learned during this phase of my career was that very little can ever be accomplished without influencing others. Wicklander-Zulawski and Associates are the world leader in non-confrontational interview and interrogation training and advising. I was fortunate enough to spend a decade with WZ running their investigations division and travelling the world both conducting interrogations and educating investigators from wide variety of industries and agencies on the techniques necessary gain obtain the truth by building rapport and demonstrating respect. The lessons I learned from the interrogation rooms, training rooms, board rooms and bar rooms I shared with thousands of people shaped my approach to creating the Disciplined Listening Method. -
Loss PreventionBloomingdale'S 2006 - 2008New York, Ny, UsThe context evolves and the same skills apply. The skills and approaches that drive success in detecting dishonesty are great for motivating teams. In theory everyone had the same goal - to maximize profits. However it didn’t always feel that way when one team was focused on reducing losses while everyone else was focused on driving sales. This was especially true when, I had little direct authority over the sales staff. Bringing everyone together to accomplish both goals was the daily challenge. Careful observations and strategic conversations allowed me to understand each individual’s motivations, further unify the focus and drive successful programs to achieve our operational goals while earning the investigator of year award in 2006 and 2007. -
Loss PreventionSears Holdings Corporation 2002 - 2006Chicago, Il, UsI was surprised by what I could learn by observing and engaging with people. Identifying and apprehending shoplifters quickly taught me how an individual’s behavior will often give away their greater intentions. Interrogating dishonest employees opened my eyes to the painful information people are willing to share when they are approached with dignity, respect and understanding. These skills became the foundation for our teams successes. -
401K Large Plan ServicesFidelity Investments 1999 - 2001Boston, Ma, UsIf I listened long enough, I would understand what people really wanted. Being responsible for providing service on 401k plans for large companies like Ford, General Motors, AT&T, and Time Warner meant I had the opportunity to talk to hundreds of people a day. What participants said they needed was often different from what they really needed. Providing exemplary customer service was easy, even when the customers didn’t get the answer they wanted, as long as I listened carefully to what they really needed. -
Teacher/MentorNew Hampshire Public Schools And Social Services 1996 - 1999Working with disabled students and adults taught me humility, empathy and patience. Supporting students in school environments proved rewarding as each student grew more successful academically, socially and athletically. Supporting disabled adults in the community proved rewarding when they were able to experience so many things the rest of us take for granted. I have no doubt I took more from these experiences than anyone I supported.
Michael Reddington, Cfi Skills
Michael Reddington, Cfi Education Details
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Southern New Hampshire UniversityGeneral -
Additional Education
Frequently Asked Questions about Michael Reddington, Cfi
What company does Michael Reddington, Cfi work for?
Michael Reddington, Cfi works for Inquasive, Inc.
What is Michael Reddington, Cfi's role at the current company?
Michael Reddington, Cfi's current role is Executive Resource | Educator | Author of the Disciplined Listening Method | President at InQuasive Inc..
What is Michael Reddington, Cfi's email address?
Michael Reddington, Cfi's email address is mr****@****w-z.com
What is Michael Reddington, Cfi's direct phone number?
Michael Reddington, Cfi's direct phone number is (800) 222*****
What schools did Michael Reddington, Cfi attend?
Michael Reddington, Cfi attended Southern New Hampshire University, Additional Education.
What are some of Michael Reddington, Cfi's interests?
Michael Reddington, Cfi has interest in Leadership, Family, Football, Conflict Management, My Dogs, Learning, Communication, Conflict Resolution, Harley Davidson, Negotiation.
What skills is Michael Reddington, Cfi known for?
Michael Reddington, Cfi has skills like Interrogation, Training, Asset Protection, Private Investigations, Investigation, Corporate Security, Loss Prevention, Leadership, Public Speaking, Protection, Executive Protection, Interviews.
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