Michael Redfield Email & Phone Number

Phoenix, Az, Us

Cupertino, Ca, Us

• Responsible for reverse engineering of an existing data center for relocation into a new facility.• Identification of existing assets for relocation.• Create the Basis-of-Design drawings (SOR) to match the physical requirements of the data center, to include but not limited to physical/architectual requirements, power and cooling capacities, mechanical, electrical and fire protection systems.• Create Basis-of-Design Drawings (BOD) – Develop preliminary drawings that include a data center floor plan and schematic designs.• Estimate Rough Order-of-Magnitude Construction Costs (ROM) – Develop an estimate of construction costs and create an installation schedule based on the approved conceptual design.• Progress Drawings – Working from the finalized SOR, create comprehensive design drawings for the new data center facility.• Complete Design – Final design work is completed that reflects input from various in-house teams.• Launch and directly oversee the final construction effort (Hands on) – Execute the construction plan, keeping the project on target and on budget.

Napa, Ca, Us

• Responsible for implementing, maintaining, supporting, developing and, in some cases, designing communication networks and platforms within an organization or between organizations, ensure the integrity of high availability network and infrastructure to provide maximum performance and stability.• Configuration of telephone and voicemail services through a cloud based vendor.• Creation and implementation of telephony processes, documentation and implementation of SOP’s, documentation, system processes, working closely with management, counterparts, and end users to stabilize the integrity of the vendors’ solutions. • Responsible for the writing, distribution, collection, storage, and maintenance of documentation for both user and internal helpdesk usage.• Analysis of data to be used in the compilation of documents to train colleagues on the correct interpretation of user profiles• Revising outdated documents and ensuring that all staff is using the correct version.• Standardizing of credential application for use within the West IP database and Active Directory.

Reading, Gb

• Installation and refresh of TVM, AFM, AFG, Revenue, & PVM equipment throughout the BART system.• Head end Network (Cisco routers/switches/firewalls) hardware replacement, configuration/connectivity of same, & troubleshooting of issues.• Lead and manage a small team (12) to accomplish the project goals.• Inventory asset management.• Working within various physical demands and time constraints to achieve the goals set forth.

Pleasanton, Ca, Us

• Provide day to day support for all Server and Networking duties as well as provide level 2 support for IT Services team• Maintain a stable Microsoft Windows Servers 2008/2012, both physical as well as VMWARE virtual environment utilizing ESXI 5.5• Monitoring of Server architecture to ensure high availability • Perform frequent server health checks and implement patches to ensure current revision level. • Manage day to day operations of help desk, network administrators, and various technical staff members• Maintain Cisco Network switches, routers and Palo Alto firewalls• Maintain Altigen Phone VOIP phone system including configuration changes and OS upgrades. • Participate in the planning, building, upgrading and maintenance of all Servers and Networking equipment • Develop and deliver appropriate document for all IT related services

San Francisco, Ca, Us

• Evaluate alternative technologies and architectures in relation to infrastructure needs. Interface with management and vendors to develop and implement new solutions to meet business requirements.• Design and manage the rollout of critical network infrastructures to support products and services, on both a strategic (long term) and tactical (immediate term) level.• Perform analytical, technical, cost analysis and CAPEX development work in the planning, design, installation and on-going administration and management of core data networks. • Ensure that network infrastructure is fully documented and performing as required for internal and customer SLA guarantees and expectations by means of specific metrics and measurements.• Responsible for making changes to the corporate and cloud firewalls to align with the transition from an all Cisco network to a Cisco/Juniper network.• VPN/Tunneling Configurations to include IPSEC and SSL• Caballing of both copper and fiber to industry standards • Senior Network engineer for all global corporate nodes.• Create new and streamline existing network standards in preparation for cutover to the new network.• Advise and conduct short and long-term planning to meet network requirements.• Provide support for network connectivity or related network issues for the user and client community.• Troubleshoot, diagnose and resolve network problems. Research, analyze and recommend the implementation of software or hardware changes to rectify network deficiencies and to enhance network performance.• Provide technical services and support for the following areas Network level: WAN and LAN connectivity, routers, firewalls, and security• Troubleshooting, configuration, and implementation of internal systems, cloud, VPN, and network infrastructure

Oakland, Ca, Us

• Active Directory management• Install and support LANs, WAN's, internet and intranet systems.• Install and maintain network hardware and software.• Analyze and isolate issues.• Monitor networks to ensure security and availability.• Evaluate and modify system's performance.• Identify user needs.• Determine network and system requirements.• Maintain integrity of the network, server deployment, and security.• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.• Design and deploy networks.• Perform network address assignment.• Assign routing protocols and routing table configuration.• Assign configuration of authentication and authorization of directory services.• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.• Maintain network servers such as file servers, virtual machines, & VPN gateways.• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches.

San Francisco, California, Us

• Perform server administration activities to include, but not limited to, account management (creation/adjustments/deletions), monitoring and auditing system logs, back-ups and recovery, security, managing operating systems, and storage management.• Hands on management of tech projects from inception through architecture, execution, QA and post launch.• Manage and update user access permissions, data schemas, roll-backs, resets and integration with applications.• Server Hardware maintenance• Capacity planning/Architecture for network and server resources to include Visio drawings, and HVAC requirements• Backup configuration and troubleshooting utilizing Symantec Backup Exec• Network storage architecture• Cisco router and switch configuration• Research, recommend, write test and integration plans, and purchase new technology• Utilize network tools such as, Solarwinds, Secure CRT, Wireshark

• Hardware and Process device engineering, marketing, customer service, & installation.• Build and configure proprietary monitoring devices to the component level for deployment. • Create technical documentation for the building and installation of proprietary monitoring devices.• Inventory control management.• Consult, engineer, & assist with new device designs & implementation from inception/design phase through to field deployment and beyond.

Hoffman Estates, Il, Us

• Install, configure, troubleshoot, rack & stack network hardware refresh projects in multiple retail environments• Data and Telephony caballing to company standards within local code guidelines to include CAT5, 5e, 6, and optical fiber• Install and configure wireless networking hardware/software as well as various Wireless networking protocols to 802.11a/b/g standards • Troubleshoot hardware, software, network issues for various retail clients• Install and configure Cisco 800, 1700, and 1800 series routers and switches• Oversee multiple new store openings to include architecture, implementation, cabling, POS, design center pc's, back office servers & pc's, etc.• Support of various Windows NT/2000/2003, UNIX, LINUX, and Sun servers within LAN/WANs• Replace and configure Jet Direct cards for various printers within LAN/WAN environments

London, Gb

• Troubleshooting, repair of networking equipment both local/regional and throughout CONUS.• Perform on-site installation of equipment for DISA and break-fix actions, replacing cards, router repair, ATM, Promina, Optical Transport Network & MSPP troubleshooting/repair and replacement, Installation, termination, and interconnection of a wide variety of cables, overall testing.• Maintain and administer computer networks IT hardware/equipment and related computing environment including computer hardware, software, and related documentation• Plan, coordinate, and implement network security measures to protect data, software and hardware• Network path (WAN/LAN) troubleshooting/repair.

Us

Network Troubleshooting, Monitoring, configuration of Web Content Filtering, IAP (Internet Authorization Protocol routers) Increase security of Unclassified-But-Sensitive Internet Protocol Router Network (NIPRNet), both from internal and external users. Better control over traffic that traverses IAPs in/out. To create a global security buffer capability between the Unclassified DOD Network and the Internet. Evaluate system network requirements and make appropriate technical recommendations. Providing a framework for monitoring and controlling access to internet web traffic.Protection of internal servers and networks from intrusion to include mail, web, DNS etc.Configuration and troubleshooting of routers throughout enterprise/theater and beyond within a mixed Cisco & Juniper environment.Liaison between Node Sites, Customers, LEC’s, & Commercial vendors.Utilize various network tools such as Netcracker (similar to HP OpenView), NetCool Configuration of static routes, BGP, router interfaces, white lists, threat management & intrusion monitoring.Populate, verify, and/or update Configuration Management Database (CMDB) systems to ensure current network configurations, and proposed changes, are properly documented.Monitored and managed DISA networks supporting over 1 million customers worldwide.Remotely managed and configured Cisco (2611, 2811, 7509, 7513, 7609, 7613), Juniper (M7, M40, M120, T320, T640).C4ISROperated and troubleshot various crypto equipment.

• Oversee day to day operations and manage several technicians for deployment & refresh project.• Manage deployment technician staff and assist with day to day steady state technical operations.• Reverse engineer & troubleshoot various issues with proprietary deployment tools, and out of spec software package deployments.• Inventory control of existing assets, as well as allocation of new hardware for refresh.• Lead software packaging team to ensure that software library packages were up to date and deploy-able.• Software sponsor for several mission critical packages.