(Petriss acquired in September 2024)Hired and developed a diverse onshore and offshore development team that successfully designed and created a multi-tenant SaaS healthcare solution on Microsoft Azure, fostering collaboration and innovation.Designed and implemented automated services and API servers to synchronize output from multiple inventory systems in real time, delivering accurate processing instructions to dashboards for enhanced decision-making.Engineered a predictive data analysis system that optimizes labor and equipment allocation through actionable insights from extensive datasets, resulting in significant cost reductions and improved resource utilization.Developed an intuitive, web-based touchscreen application that efficiently guides thousands of users through complex processing tasks with stringent audit requirements, facilitating millions of transactions annually while ensuring full compliance and accuracy.Established a streamlined DevOps lifecycle using tools such as Jira and GitHub and various Azure services to improve deployment, collaboration, and operational efficiency among development teams.Created mobile web applications incorporating QR code integration, optical scanning, and photo documentation, designed specifically for environments with limited technology access, enhancing functionality and user experience.Introduced a service to translate complex technical processes into clear visual models, enabling the business to prioritize initiatives and guide development efforts using MVP prototypes, thus ensuring alignment with strategic goals.

Implemented KPIs and SLAs to set clear service team objectives, demonstrating and validating success through tangible metrics. Built team credibility, boosted morale, and fostered collaboration to prioritize client service and internal support. Led service teams to provide exceptional customer service, resulting in a 99% positive feedback rating.

Led ASP service and data center development initiatives to boost revenue and reduce technical support needs. Partnered with clients to deploy server farms for calculation engines and application servers. Collaborated with clients' technical teams to manage application clusters, ensuring compliance with technical policies and change control processes for sustainable operations.

Led the design and development of technical services as an Application Service Provider across multiple data centers, contributing to revenue growth by enhancing contracted service availability and reducing client-driven technical support demands

Commenced work at INVISION as an Oracle developer and performance engineer, progressing to lead the technology delivery service team. Spearheaded the contracting and construction of multiple data centers housing robust SPARC systems to bolster service delivery capabilities.

Database architecture, performance tuning, PL/SQL development