Michael Refstrup Email & Phone Number

København, Hovedstaden, Danmark

As a People Systems Manager at Tryg I am based in HR in group role being the link between HR, IT and our external partners and vendors. I bring HR knowledge, facilitation, communication, decision making, and a focus on business objectives to the team. With time I've also build a good understanding of the HCM systems I've worked with.Current responsibilities: • Product Owner of SuccessFactors Candidate Experience applications - Recruitment, Career Site & Onboarding• Product Owner of Zensai - Learn365 (LMS)• Product Owner of Fuse Universal (LXP)• Driving process optimisation, automation and building the foundation for AI in HR

Copenhagen Area, Capital Region, Denmark

HR Advisor responsibilities:• Recruitment on all levels in the commercial business division• Development of HR Chatbot• Implementing and improving HR processes and taking part in the tasks of HR Shared Service• Implementing Cisco call-center solution for HR Shared Service

Amsterdam Area, Netherlands

Sales Executive responsibilities:• B2B sales and consulting covering the Danish and Norwegian mid-market within the following product categories - Marketing Automation, Customer Relationship Management (CRM), Customer Service, Social Media, eCommerce, Loyalty Management, Data Management Platform (DMP), Website Testing & Optimization, Configure, Price and Quote (CPQ)

Rotterdam Area, Netherlands

Sales Consultant responsibilities:• Improve flow of assignments for Junior Consultants within the Maritime & Logistics industry• Participate in recruitment activities as interviewer and assessor• Ongoing development of internal training curriculum and competency development for Junior Consultants

Malmo, Sweden

Product Manager responsibilities:• Manage sales and profit results in Sweden for the cordless & laser product portfolio• Deliver sales support & training to internal sales channels e.g. Account Mgt. and Customer Service • Monitor competition and in charge of pricing as well as product mix & phase-in/phase-out strategy• Coordinate with in-house logistics to manage availability and obsolescence of products

Manchester, United Kingdom

Account Manager responsibilities:• Field based B2B sales covering a territory in Greater Manchester • Increase sales to existing customers as well as establishing new customer relationships within the territory (approx. 90% existing customers and 10% prospecting)• Deliver technical support & demonstrations for customers on building sites

Manchester, United Kingdom

HR Specialist responsibilities:• Key person in the recruitment process responsible for creating job adverts, coordinate internal/external channels for advertisement, screening incoming applications, telephone interview candidates and organize face-to-face interviews (Avg. of 15 open vacancies) • Prepare employment contracts and responsible for keeping track on all legal obligations for new starters and internal transfers in the organisation

Copenhagen Area, Denmark

My responsibilities as Researcher at Hays was to conduct searches within different business. In addition, I was posted in two in-house consultancy assignments at Maersk Drilling and Codan Forsikring.*Global Graduate Programme Coordinator at Codan Forsikring (6 months)Responsibilities: Update and control of graduate website, Develop graduate application form, Participate in Career fairs, Coordinate assessment centre and other employer branding activities in relation to the Graduate Programme*Survey Analyst at Maersk Drilling (3 months)Responsibilities: Analyse Annual IT engagement survey, Prepare a Report and Executive Summary based on survey results and present the findings for the IT Management Team at Maersk Drilling

Msc, Human Resource Management, Grade Point Average Of 10.2 On The Danish Scale Which Goes From -3 To 12

Subjects: • Leading and Managing Projects • International Negotiations and Dispute Resolution • Internship (10 weeks) including a 15 pages.

Exchange, Elective Courses, Third Semester

Ha(Kom.), Erhvervsøkonomi - Virksomhedskommunikation

A Bachelor of Science in Business Administration and Organisational Communication is build on studies in Communication with a focus.