Michael Reist Email & Phone Number

United States

• Peace Officer and Division supervisor of multi-million dollar detention facility. Manages division’s human capital in terms of recruitment, onboarding, motivation, corrective action and evaluation.
• Manages operation, budget, and federal and state compliance of the Detention Center
• Assists in developing job descriptions, performing interviews, making hiring decisions, and effecting the post-hiring onboarding process
• Design and execute company training program to ensure 30 employees maintain Colorado Peace Officer Certification and the organization maintains federal compliance
• Negotiated contract with U.S. Marshal’s Service worth $473,000 and wrote grants worth $20,000 in 2018
• Conduct yearly performance evaluations, developing employee and division goals, and installing training necessary to achieve these goals

Canon City, CO

• Managed all aspects of the Detention Center’s inmate population.
• Executed warrant arrests, investigations, and booked inmates into the Detention Center
• Collaborated with law enforcement agencies to ensure arrest paperwork was accurate and courts were able to process it without problems
• Supervised 300-500 inmates for extended periods of time
• Initiated inmate disciplinary procedures

Pueblo, Colorado Area

• Provided customer service in a rapidly changing business, always showing stellar problem-solving skills and proven adaptability.
• Consistently acknowledged for exceeding Company standards, metrics, and setting an example for team mates to follow
• Always shows attention to detail, professionalism, and respect for customers time by troubleshooting issues step by step in a timely matter

Colorado Springs, Colorado Area

• Ensures each customer’s stated and unstated needs are met by implementing directional sales techniques on every customer contact.
• Promoted up to Sales Level 3 within 5 months on the sales floor by consistently exceeding company expectations and supporting organizational strategy and culture
• Displayed proven ability to handle large volume of inquiries, while always providing excellent customer service
• Exhibited ability to quickly build rapport, trust, and confidence in both customers and coworkers
• Demonstrated ability to handle challenging customers in a professional manner

Ft. Carson, CO

• Infantry Sergeant and combat squad leader. Managed 12 infantry soldiers including fitness, training and development, finances, and policy compliance in garrison and combat deployments. Headed training division and.
• Showed strong ability to communicate clearly during classes so that both new recruits and seasoned veterans could attain important knowledge needed to succeed in Iraq
• Resolved a wide range of soldier problems, always applying diplomacy and assertiveness to ease the situation at hand
• Displayed proven ability to work efficiently and effectively in adverse conditions
• Accountable for over $2 million of equipment/inventory, etc.
• Conducted daily patrols, building searches, and built relationships with nationals in a war zone

Bachelor Of Science - Bs, Human Resources Management And Services

Associate Of Arts - Aa, Psychology