Michael Reist Email & Phone Number

United States

Peace Officer and Division supervisor of multi-million dollar detention facility. Manages division’s human capital in terms of recruitment, onboarding, motivation, corrective action and evaluation.• Manages operation, budget, and federal and state compliance of the Detention Center• Assists in developing job descriptions, performing interviews, making hiring decisions, and effecting the post-hiring onboarding process• Design and execute company training program to ensure 30 employees maintain Colorado Peace Officer Certification and the organization maintains federal compliance• Negotiated contract with U.S. Marshal’s Service worth $473,000 and wrote grants worth $20,000 in 2018 • Conduct yearly performance evaluations, developing employee and division goals, and installing training necessary to achieve these goals• Conduct interviews and investigations of employee relations issues, ensure timely resolution of employee complaints• Awarded multiple times including Division Commendation (2018), Sheriff’s Commendation (2016), Employee of the Year (2014) and Rookie of the Year (2010).

Canon City, Co

Managed all aspects of the Detention Center’s inmate population.• Executed warrant arrests, investigations, and booked inmates into the Detention Center • Collaborated with law enforcement agencies to ensure arrest paperwork was accurate and courts were able to process it without problems • Supervised 300-500 inmates for extended periods of time• Initiated inmate disciplinary procedures

Pueblo, Colorado Area

Provided customer service in a rapidly changing business, always showing stellar problem-solving skills and proven adaptability. • Consistently acknowledged for exceeding Company standards, metrics, and setting an example for team mates to follow• Always shows attention to detail, professionalism, and respect for customers time by troubleshooting issues step by step in a timely matter

Colorado Springs, Colorado Area

Ensures each customer’s stated and unstated needs are met by implementing directional sales techniques on every customer contact.• Promoted up to Sales Level 3 within 5 months on the sales floor by consistently exceeding company expectations and supporting organizational strategy and culture• Displayed proven ability to handle large volume of inquiries, while always providing excellent customer service• Exhibited ability to quickly build rapport, trust, and confidence in both customers and coworkers• Demonstrated ability to handle challenging customers in a professional manner

Ft. Carson, Co

Infantry Sergeant and combat squad leader. Managed 12 infantry soldiers including fitness, training and development, finances, and policy compliance in garrison and combat deployments. Headed training division and conducted pre-deployment combat survival courses.• Showed strong ability to communicate clearly during classes so that both new recruits and seasoned veterans could attain important knowledge needed to succeed in Iraq• Resolved a wide range of soldier problems, always applying diplomacy and assertiveness to ease the situation at hand• Displayed proven ability to work efficiently and effectively in adverse conditions• Accountable for over $2 million of equipment/inventory, etc.• Conducted daily patrols, building searches, and built relationships with nationals in a war zone • Displayed the ability to work as a team member and as a team leader during combat operations• Policed and worked as a mediator in Kosovo, improving the relations of Serbian and Albanian nationals• Nominated as the head of Battalion Recreation Organization and later recommended for the installation president position

Bachelor Of Science - Bs, Human Resources Management And Services

Associate Of Arts - Aa, Psychology