Michael H. Email & Phone Number

3075 E Imperial Hwy #200, Brea, Ca 92821

Receiving and out-calling patients to assist them with their medical debt. Including viewing patient charges, reviewing their CPT codes, connecting with various health insurances to find if mistakes were made, and handling patient transactions to pay the debt found or to add other sources to make it easiest for the patient.

Anaheim, California

Used POS touch system with accurate cash handling. Drove higher sales through product suggestion and testing, promotions, purchasing special events, and Limited Edition product. Practiced integrity processes: out of stock, return to vendors and/or distribution centers. Promoted proactive role in safe working environments while ensuring an exceptional guest service such as creating "magical moments," for any guest. I practiced store cleanliness so aesthetics align with company standards. Assessed guest needs with open ended questions, incorporated all available resources for concerns or questions such as: stock lists, product locators, apps, websites, teaming with additional stores/departments or my Lead and Management team. Also worked with the Back of House Stock Team to help get fast selling products onto the floor or lending a hand if the complex is heavily impacted whether it was in the Main Street Emporium or Main Street Candy Palace. Also am heavily experienced in Special Events at the Disneyland Resort, including guest flow, guest control, wrist banded events, security walk-throughs, and doing so with maximum capacity guests.

Cerritos, Ca

This position included helping guests throughout the store, maintaining and sizing products, and required exceptional guest service to each and every person-including calling other Forever 21 locations to see if a specific product was out of stock at our store. I worked the Forever 21 that used to be inside the mall and was integral to setting up, decorating, and unloading merchandise out onto the new Forever 21, Cerritos you see today.

Cerritos, California

The Financial Aid Specialist requires in-depth knowledge of financial aid programs todetermine student eligibility, the ability to determine and package loan amounts, andadvanced knowledge of the operating characteristics and features of federal, state, andinternal computer programs used for financial aid and student information.Performs a variety of office leadership and technical duties related to advising on, assistingwith, and packaging student loans and other financial aid programs for final approval.Organizes and prioritizes workload. Analyzes, researches, and resolves problems connectedwith financial aid. Coordinates data transmission to and from funding agencies.