Mike Hummel, Mba, Mamgt Email & Phone Number

Universal City, Texas, United States

Analyze new customer needs and requirements, and ensure prgram startup documents will meet said requirements.Train and monitor program managers and team members to understand and meet customer requirements.Meet with customers, engineering, and staff to ensure all applicable customer needs are met. Establish processes for completing the technical documentation in a timely manner.Monitor and alter processes to ensure most efficient methods are in use.Work with Director, Technology Development to ensure best software and content management systems are being used to meet customer and program needs.

San Antonio, Texas, United States

Technical documentation for military Technical Orders for customized automated test systems. Gather information from SMEs, engineering drawings, lab testing. Organize and compose instructions for operation, testing, and maintenance of test systems and test sets.

San Antonio, Texas, United States

Technical documentation for military Technical Orders for customized automated test systems. Gather information from SMEs, engineering drawings, lab testing. Organize and compose instructions for operation, testing, and maintenance of test systems and test sets.

San Antonio, Texas Area

Develop applications in RSA Archer (versions 6.3 - 6.7) for Governance, Risk, and Compliance Management at USAA, automation of processes, and process documentation. Develop and maintain process diagrams and architecture diagrams. Develop new and revise existing applications. Develop advanced mail merge reports and documentation for board-level use. Manage reporting, permissions (record, application, and roles).

Technical Documentation and Retail Sales

San Antonio, Texas Area

Technical writing, process documentation at USAA.

Everett, Wa

Aircraft Interior Design and Engineering Support for STC projects for various wide- and narrow-bodied civilian aircraft.

Universal City, Texas

Analyze new customer needs and requirements, and ensure prgram startup documents will meet said requirements.Train and monitor program managers and team members to understand and meet customer requirements.Meet with customers, engineering, and staff to ensure all applicable customer needs are met. Establish processes for completing the technical documentation in a timely manner.Monitor and alter processes to ensure most efficient methods are in use.Work with Director, Technology Development to ensure best software and content management systems are being used to meet customer and program needs.

Manage multiple teams of writers/illustrators to accomplish customers' technical documentation needs within the aviation and heavy vehicle industries.Establish process, document mapping, and training programs to ensure customer requirements and team goals are met.Consistently deliver exemplary documentation which exceeds customer requests and timelines.

Lead Avionics Technician for Northwest DC-10, America West B737, Air Canada B767.Schedule and assign work tasks.Ensure on-time aircraft deliveries.

Master Of Business Administration (M.B.A.), International Management

Master Of Arts, Management (Organizational Management)

Bas, Management / Avionics Technology

Dba In Corporate Innovation And Entrepreneurship, Business Administration

Pursuing DBA in Corporate Innovation and Entrepreneurship