Michael Richard

Michael Richard Email and Phone Number

Outside Services Team Lead @ Applewood Golf Course
Michael Richard's Location
Golden, Colorado, United States, United States
Michael Richard's Contact Details

Michael Richard personal email

About Michael Richard

Experienced professional with a demonstrated history of working in the airline/aviation and manufacturing industries. Skilled in Microsoft Excel, Microsoft Word, Management, Process and Manpower Scheduling, Process Improvement and Training. A strong and diverse skills set with broad experience.

Michael Richard's Current Company Details
Applewood Golf Course

Applewood Golf Course

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Outside Services Team Lead
Michael Richard Work Experience Details
  • Applewood Golf Course
    Outside Services Team Lead
    Applewood Golf Course Apr 2021 - Present
    Golden, Co. 80401
  • Echo Mountain Resort
    Ambassador Program Supervisor
    Echo Mountain Resort Nov 2017 - Present
    Idaho Springs, Colorado, United States
    I still work here seasonally• Greet and provide customer service to mountain guests• Brief skiers on safety, the skier code, the mountain environment and equipment• Educate guests on the layout of the mountain, closures and the basics of skiing and snowboarding• Provide skiing/snowboarding tips and advice to advanced skier/riders• Assist with general mountain operations where needed
  • Vail Resorts
    Cashier
    Vail Resorts Aug 2019 - Sep 2021
    Westminster, Colorado, United States
    • Greet store guests and provide help with their purchase• Process cash/credit payments, refunds and product exchanges for guests• Schedule customer repairs• Assist with store merchandising and appearance
  • Origin Red Rocks Hotel
    Front Desk Local
    Origin Red Rocks Hotel Aug 2018 - Nov 2019
    Golden, Colorado, United States
    • Welcome hotel guests and assist through the check-in process• Offer local knowledge on activities and events in the area• Generate walk in and direct phone reservations for future guests• Provide shuttle service • Process cash/credit payments for hotel stays and retail items• Complete shift reports, shuttle logs and occupancy reports
  • Focused Light Laser Cutting
    Laser Operator
    Focused Light Laser Cutting Jun 2017 - Nov 2017
    Arvada, Colorado, United States
    Measure dimensions of finished work pieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures.• Modify cutting programs to account for problems encountered during operation and save modified programs.• Set up and operate computer-controlled machines or robots to perform one or more machine functions on metal or plastic work pieces.• Confer with supervisors or programmers to resolve machine malfunctions or production errors or to obtain approval to continue production.
  • Simplicity Usa
    Passenger Service Allocator
    Simplicity Usa Sep 2016 - Jun 2017
    Frontier Airlines
    • Manage and direct staffing assignments to ensure safe and timely departure of commercial aircraft• Communicate staffing issues to the management team• Modify existing databases and database management systems• Provide extensive internal and external customer service, guidance and support to passenger service agents, department leaders, company management and to the public• Verify attendance, hours worked, pay adjustments and manage designated manual and electronic recordsManagement and distribution of US Customs Documentation
  • Swissport Sausa
    Operations Support Specialist
    Swissport Sausa Mar 2015 - Sep 2016
    Frontier Airlines
    • Communicate staffing issues to the management team• Modify existing databases and database management systems• Provide internal customer service to employees and management teams• Verify attendance, hours worked and pay adjustments and manage designated manual and electronic records• Record employee information, such as exemptions, department transfers and resignations to maintain accurate company records.• Manage inventory of company radio, gate equipment and personal protection equipment• Management and distribution of US Customs Documentation
  • Frontier Airlines
    Operations Support Specialist
    Frontier Airlines Oct 2010 - Mar 2015
    Denver International Airport
    • Modify existing databases and database management systems to support daily operations.• Verify attendance, hours worked and pay coding.• Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Frontier Airlines
    Customer Service Agent
    Frontier Airlines Oct 2010 - Nov 2012
    Denver International Airport
    • Keep records of extensive customer interactions and transactions, recording details of inquiries, complaints, or comments in passenger record, as well as actions taken.• Manage and document gate process to ensure safe, on time departure of commercial aircraft.• Verification of International and US Customs flight documentation.
  • Focused Light Laser Cutting
    Industrial Manufacturing/Laser Operations
    Focused Light Laser Cutting Apr 2007 - Jan 2010
    Arvada, Co
    • Measure dimensions of finished work pieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures.• Modify cutting programs to account for problems encountered during operation and save modified programs.• Set up and operate computer-controlled machines or robots to perform one or more machine functions on metal or plastic work pieces.• Confer with supervisors or programmers to resolve machine malfunctions or production errors or to obtain approval to continue production.
  • Independent Equipment Services
    Office Manager
    Independent Equipment Services Apr 2006 - Apr 2008
    • Analyze internal processes and recommend and implement procedural changes to improve operations, such as vendor certification and invoicing. • Coordinate with the supportive services department of a client to schedule preventive services.• Keep records of invoices and support documents
  • Jackson Hole Mountain Resort
    Rental/Repair Tech/Retail
    Jackson Hole Mountain Resort Oct 2002 - Apr 2006
    Teton Village, Wy
    • Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Pole Creek Machine
    Shop Supervisor
    Pole Creek Machine Sep 2001 - Oct 2002
    Fraser, Co
    • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.• Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.• Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.• Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
  • Volant Ski Corp
    Parts Preparation Department Senior Lead
    Volant Ski Corp Jun 1997 - Aug 2001
    Wheat Ridge, Co
    • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.• Analyze internal processes and recommend and implement procedural changes to improve operations, such as audit control procedures and inventory management.• Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational resources, to detect production problems.

Michael Richard Skills

Customer Service Management Public Speaking Training Leadership Manufacturing Microsoft Office Budgets Social Media Community Outreach Event Planning Program Management Team Building Process Scheduler Strategic Planning Research Microsoft Excel Microsoft Word Photography Kronos Timekeeping

Michael Richard Education Details

  • Red Rocks Community College
    General Studies/Environmental Technology
  • Total Quality Management Seminar
    Total Quality Management Seminar
  • Lean Manufacturing Seminar
    Lean Manufacturing Seminar
  • Just In Time Manufacturing Seminar
    Just In Time Manufacturing Seminar
  • Adams County Wired Program
    Adams County Wired Program
    Solar Photovoltaic Manufacturing Processes
  • Thames Solar Electric
    Thames Solar Electric
    Solar Photovoltaics

Frequently Asked Questions about Michael Richard

What company does Michael Richard work for?

Michael Richard works for Applewood Golf Course

What is Michael Richard's role at the current company?

Michael Richard's current role is Outside Services Team Lead.

What is Michael Richard's email address?

Michael Richard's email address is mi****@****ier.com

What schools did Michael Richard attend?

Michael Richard attended Red Rocks Community College, Total Quality Management Seminar, Lean Manufacturing Seminar, Just In Time Manufacturing Seminar, Adams County Wired Program, Thames Solar Electric.

What skills is Michael Richard known for?

Michael Richard has skills like Customer Service, Management, Public Speaking, Training, Leadership, Manufacturing, Microsoft Office, Budgets, Social Media, Community Outreach, Event Planning, Program Management.

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