On contract through July 2025. Currently looking for my next opportunity in product management leadership.

Set the strategic vision for the Percipio learning platform’s badging program, credentials issued to learners upon completion of courses within Percipio. This includes integration with Accredible as a partner to deliver features that allow Skillsoft customers to design and issue completion badges for their own custom content from within the platform. Skillsoft and its customers can design and issue completion badges for both Skillsoft and customers’ custom content, resulting in tens of millions of badges issued to learners in the Percipio platform. Skillsoft is the largest issuer of open-source, verifiable badges in the world.

We know from data analysis that customers who upload custom content relevant to their organization see increased user engagement rates in the form of return visits, higher login rates, and higher content consumption.- Coordinated with UX and Engineering to implement in-app guides, using Pendo, targeting admin users to drive custom content usage, resulting in 10% increase of custom content usage over 3 months.- Oversaw the planning and execution of a feature that allows customer admins to send app notifications through their organization’s mail server, resulting in double digit increase of open and click through rates.Coordinated the efforts of multi-functional and multi-cultural teams, including design, engineering, and marketing to deliver greater than 80% of planned public roadmap.

ITX Senior Product Managers help articulate the vision and strategy for our clients' products. Senior Product Managers determine the scope, goals, and objectives of new projects and manage the entire lifecycle of the product from strategic planning to tactical activities. We manage a portfolio of client products and prioritize our teams' backlogs in Jira.

ITX Product Managers work directly with our clients to create strategic long term visions for our software and ensure our delivery teams are building as much value as quickly as possible. Product Managers continuously review and improve the quality of product backlogs, prioritize features, and work with cross-functionality teams to deliver according to the product roadmap and release plans.

Co-chair of Rochester, NY's first product management conference with over 250 attendees. Product Momentum: Beyond the Features 2019 was a full-day product conference powered by ITX with special keynote presentations by guests Nir Eyal, Christina Wodtke, and Dan Olsen! ITX team members and clients also participated in two days of intensive hands-on workshops with our conference speakers.

Partner with small to medium-sized business to improve their online presence to better meet their business goals; whether that’s increased leads, sales, brand awareness, etc. Services include web design and development, web strategy, traffic generation (email/social), and conversion optimization. Clients include City of Rochester, Association Montessori International, CaterTrax, Klein Steel, Geva Theatre, TEDxBuffalo and Veterans Business Council.

Implemented and maintained proprietary hosted e-commerce solutions for large retailers with multiple locations and over $5mm in annual sales. Clients included Hickey Freeman, Golf Galaxy (purchased by Dick’s Sporting Goods) and Moosejaw (purchased by Walmart).

Designed and optimized lead generation forms for higher education organization. Clients included University of Phoenix, UTI (Universal Technical Institute) and Westwood College.

Designed and implemented a web-based employee recognition program with over 200,000 users. Redesigned intranet site to be easier to update for various business groups. Implemented search functionality as part of that redesign (including website pages, Office documents, PDFs, etc).

Created and maintained over 60 E-Commerce websites that generated over $5 million in sales annually.- Gather client requirements, coordinate the activities of three graphic designers and two programmers, generate or procure content, and manage overall site development.- Develop websites in accordance with client requirements using ASP, VBScript, HTML, CSS, SQL, as well as other web technologies using Adobe, Macromedia, and text editing software utilities.- Monitor and analyze website performance using WebTrends reporting as well as visitor tracking processes developed in-house.- Research and evaluate potential of new web technologies, software, and tools.- Review and analyze information in order to develop new initiatives and partnerships.- Create, maintain, and distribute monthly online newsletter to over 80,000 subscribers using HTML and BigSender broadcast email software.- Maintain multiple platform network including Windows 2000 and XP, OS X, Linux, printers, and VOIP devices.