Michael R. Email & Phone Number

Greater New York City Area

Fairport NY

Tasked with creating a simulation for vendor hardware to be used for testing in-house software.Generated a fully-fledged simulation using C# (4.6.5) and Windows Forms.Later upgraded the simulation to be used with Windows Presentation Foundation (WPF).Maintained an installer script written in PowerShell and using Windows Forms for a front-end.Later.

Rochester, New York Area

• have mission critical responsibilities in application development and/or automated test development
• design, develop, maintain and support IMSWorkX telephony applications
• acquire an expert level understanding of telephony protocols such as SIP and AIN
• juggle multiple on-going projects
• directly interact with the customer
• provide notes and training to IMSWorkX teams working on user documentation, marketing, sales, and other tasks related to IMSWorkX applications

Rochester, New York Area

Providing incredible service to the stores by accurately selecting products; understanding the critical role the job plays in the day-to-day operations of the stores and their ability to provide incredible service to our customersEnsuring products on lines are being selected and moved to the correct locations, keeping pace with equipment and machinery to.

• Greet all customers entering the store within 10 feet of the entrance (our 10-foot Rule) and assisting our customers a courteous and business like manner.
• Operation of the store point of sale computer system handling customer transactions in a courteous manner; following all company policies and procedures pertaining to each type of transaction; presentation of the.
• Assist in maintaining the store… Show more
• Assist in maintaining the store appearance including general housekeeping tasks such as dusting of displays and merchandise, cleaning of shelves and display areas, keeping all employee areas clean and safe.
• Manages records and paperwork and is responsible for store office duties.
• Requires long periods of standing and moving

5000 Alicia Dr, Bethel Park, PA 15102

Sales Transaction Assistant: 10-2011 - 2-2012: Provide friendly, fast, and accurate processing for all customer transactions at the front lanes and customer service while providing velocity solutions to customersComputer Sales Associate 2-2012 - 4-2013: leveraging unique talents and passions to inspire, delight, and enrich the lives of customers through.