Michael Rivera Email and Phone Number
Michael Rivera work email
- Valid
Michael Rivera personal email
➥ I am a highly dedicated and accomplished bilingual executive with 18+ years of expertise in regional operations, financial management, business development, healthcare program management, staff recruitment/training, and change management across numerous large-scale, multi-state senior living and skilled nursing facilities.➥ Throughout my career, I have been successful at leveraging a people-centric leadership style and compassionate healthcare administration to spearhead initiatives that enhance the lives of residents while mitigating risk by ensuring regulatory/HIPAA compliance to deliver optimal quality care.➥ I take pride in being an analytical thinker and strategic planner who evaluates KPIs and other critical metrics to optimize marketing ROI and drive business expansion and revenue growth while effectively managing multimillion-dollar budgets through tactical cost-saving initiatives.➥ I am highly regarded for cultivating productive relationships and strategic partnerships with C-level executives and stakeholders to shape corporate vision and mission, foster beneficial program development, and drive positive change while inspiring team members to excel personally and professionally to consistently exceed expectations and advance the mission of the organization.➥ I have a proven track record of increasing ratings across each facility to position them as top-tier healthcare centers. ➥ I am also a key member of the Corporate Quality Assurance and Compliance Committee and proud 20-year United States military leadership trainer and unit leader.
Telos Health Systems
View- Website:
- teloshealthsystems.com
- Employees:
- 22
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Regional Director Of OperationsTelos Health SystemsOrlando, Fl, Us
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Regional Vice President Of OperationsAvante Group Inc. Sep 2024 - PresentUs -
Law Enforcement SpecialistU.S. Coast Guard Reserve Feb 2009 - Oct 2024Washington, UsLAW ENFORCEMENT INSTRUCTOR -
Owner/CeoCeuhealthcare.Com Jan 2024 - Sep 2024At our institution, we specialize in providing continuing education courses tailored for healthcare professionals. Our comprehensive offerings cover a range of topics, including Healthcare Administration, Nursing Home Administration, and courses designed specifically for Administrators and Nurses.
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Regional Vice PresidentRetirement Housing Foundation (Rhf) Jun 2019 - Feb 2024Long Beach, Ca, UsSenior Living Expert -Portfolio with Multi level communities of Nursing Home Operations, Assisted Living Operations and Independent Living operations across 5 states.Budget Over 30 Million. SNF, IL and ALF. Coverage in California, Kentucky, Missouri, Florida, South Carolina and Indiana. -
Healthcare Administration FacultyNational Louis University Nov 2015 - Jan 2024Chicago, Il, UsCourse SME, Created 4 LTC courses. Adjunct Teach courses for new leaders and students interested in becoming healthcare Leaders and Nursing Home Administrators. Teach Healthcare Administration Long-term Care Division and Healthcare Administration. Course development and Adjunct Faculty for healthcare administration courses and long-term care courses. -
Nursing Home AdministratorAdventist Health System Sep 2018 - Aug 2019Altamonte Springs, Fl, UsI administered daily operations of a 120-bed skilled nursing facility, directing financial management, census development. quality assurance, compliance, and regulatory compliance functions. I also promoted optimal staff performance via consistent leadership, training, and development. -
Nursing Home AdministratorSkyline Healthcare Feb 2015 - Apr 2018— Accomplishment of financial, compliance, and regulatory outcomes— Administration of $8M annually, as well as all facility supplies, medical equipment and supplies, and rentals— Expert management of labor, hiring, and retention for all staff, while serving as the chair of the Quality Assurance Program— Driving force behind the reduction in labor expense and complaint surveys year-over-year; day sales outstanding from 85 days in 2015 to 45 days in 2017; and operating expenses by 30%— Conceptualization of engagement committee, town hall meetings, and recognition programs; thereby minimizing turnover and maximizing retention— Implementation of the Guardian Angel Program Customer Service Program, as well as Dialysis Program In-house to boost revenue— Generation of hospice revenue by initiating a Hospice GIP program with 2 designated beds in collaboration with a local hospice— Active involvement in patient administration, medical logistics planning, and labor projection managementSURVEY 2015 7 TAGSSURVEY 2016 8 TAGSSURVEY 2017 4 TAGSOpened a Hospice Unit in partnership with Cornerstone HospiceOpened a Dialysis Unit with 5 bedsFacility turn around from a 1 Star to a 4 Star Facility -
Executive DirectorBrookdale Dec 2013 - Jan 2015Brentwood, Tn, UsIn this role, I directed the contributions of 300+ employees in administering operations of a 150-bed community, a skilled nursing facility, a bed assisted living site, and senior apartments. Specifically, I controlled a $700K budget and managed labor allocation to meet operational demands while fostering enhanced bottom-line performance. I also initiated in-depth performance studies to analyze our approach and guide process improvements.Highlights of my contributions include:• Launching key improvement initiatives to enhance outcomes across business operations, admissions processes, and social service delivery.• Driving year-over-year increases in the assisted living census while curbing the turnover rate to foster sustained profitability.• Fostering relationships with area hospitals and physician groups to build out referral pipelines.• Heading a $3M construction project, managing all phases to fulfill budget, schedule, and quality targets.• Being named Chair of the Quality Assurance Program, applying my expertise to improve quality standards and compliance monitoring. -
Nursing Home AdministratorSignature Healthcare Aug 2011 - Aug 2013Louisville, Ky, Us— Hands-on oversight to over 200 employees, while facilitating personnel evaluations, recruitment, and termination to establish a dedicated and high-performing team— Development and enforcement of a survey that converted facility into a five-star in 2012— Execution of cost control and efficiency measures, thus, optimizing savings— Streamlining weekly spend monitoring processes— Conceptualization of a solid marketing campaign, resulting in a positive variance on total patient days— Institution of pioneering cost controls and labor management processes encompassing employee education, as well as promotion of employee morale programs— Administration of supply operations to control cost saving initiatives on a weekly basis— Launch of comprehensive customer service initiatives, including M.O.D. program and discharge meetings to improve satisfaction rates and build client loyalty— Effectual assistance in minimizing DSO and increasing cash collections— Steering of efforts in maximizing staff retention from (please provide supporting details) by 12%, with 68% in 201 against 80% in 2011; maintaining zero agency usage during tenure; as well as minimizing overtime from 5% in 2011 to 2% in 2012— Escalation of ADC from 91 to 93, as well as QMIX from 27% to 30% in 2012— Boosting of total net revenue by more than $198K, while diminishing expenses by $60K with an annual budget of $9M— Attainment of a 3 Tag Survey in 2011 (Gold Survey) and a 6 Tag Survey in 2012 (Silver Survey)___ 5 Star Facility -
Nursing Home AdministratorAiramid Health Services 2010 - 2011West Palm Beach, Fl, Us— Expert management of more than 400-employee organization, 240-bed long-term care facility, an annual budget of over $18M, supply budget and forecasting, and central supply operations— Obtainment of two additional insurance contracts by spearheading various initiatives— Commendation for skills in increasing CMS star rating from two to three stars and in reducing overtime by 6,000 hours— Reduction of bad debt expense by $10K through weekly A/R reviews and provision of efficient assistance with the collection process— Execution of spend-downs for the departments and creation of PAR levels for linen purchases and central supply; achieving 30% decrease in expenses — Maintenance of survey book readiness, as well as facilitation of mock survey exercises for survey preparation— Presiding over manager’s weekly meeting to proper ensure budget controls and labor management— Institution of ABAQIS centered rounds to enhance survey readiness -
AitOhcc Jul 2006 - Jun 2010
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Combat EngineerUnited States Army Reserve Mar 1995 - Mar 2003Fort Liberty, Nc, UsCombat Engineer Specialist- Squad Leader responsible to 10-12 service members. In this role, I collaborated with a team to construct defensive structures such as trenches and barriers, clear obstacles, and ensure safe routes through route clearance operations. I built temporary bridges for troop movement and breaching enemy minefields and assisted in demolition of explosives thru training.
Michael Rivera Skills
Michael Rivera Education Details
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Trident University InternationalDoctor Of Education - Edd -
Trident University InternationalHealthcare Management
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Trident University InternationalHealth/Health Care Administration/Management
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Metropolitan College Of New YorkPublic Administration
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Mercy UniversityPsychology
Frequently Asked Questions about Michael Rivera
What company does Michael Rivera work for?
Michael Rivera works for Telos Health Systems
What is Michael Rivera's role at the current company?
Michael Rivera's current role is Regional Director of Operations.
What is Michael Rivera's email address?
Michael Rivera's email address is mi****@****rhf.org
What schools did Michael Rivera attend?
Michael Rivera attended Trident University International, Trident University International, Trident University International, Metropolitan College Of New York, Mercy University.
What skills is Michael Rivera known for?
Michael Rivera has skills like Team Building, Strategic Planning, Customer Service, Process Improvement, Budgets, Management, Leadership, Event Planning, Microsoft Office, Project Management, Powerpoint, Microsoft Word.
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