We leverage best-in-class tech and AI to build high-performing growth systems and scale your business without increasing headcount

- IBM WatsonX Challenge 2024, Sentiment Analysis and AI Assistant development- Analyzed, designed and created an improved HR Recruitment and Talent Sourcing strategy for numerous large corporate clients.- Certified Implementer of AI4JOBS bias mitigation technology for employers, RPO & recruiters- Selected as one of the first 100 individuals certified to design and build skills flows for IBM WatsonX Orchestrate- Analyzed, designed and created an AI Assistant to automate applications and screening for the Maker Year program- Demonstrated expertise in implementing cutting-edge AI technologies to optimize business and HR processes

- Led ServiceNow's HR platform strategy, benchmarking best practices to deliver significant gains in HR service efficiency- Developed data-driven reporting models in Tableau, unlocking meaningful monthly savings through process optimizations- Implemented automated messaging framework, boosting case response times and user satisfaction- Collaborated cross-functionally to enhance platform functionality, conducting rigorous testing for seamless UX- Drove user adoption through innovative ServiceNow pilots, increasing self-service success rate.- Championed Agile ways of working, facilitating workshops to improve customer success and platform usage- Translated business needs into technical solutions, bridging stakeholders and development teams

- Deployed strategic business plan delivering software to small recruitment firms- Built a sales pipeline that delivered 100+ clients and £100K profit during Covid lockdowns- Produced extensive e-learning course and FAQ’s using Thinkific- Utilized data analytics to assess client engagement resulting in a 10% increase in user satisfaction

- Spearheaded a comprehensive user-centric experience overhaul by meticulously mapping user journeys and cohorts resulting in enhanced user engagement and seamless onboarding.- Orchestrated influencer campaigns that exceeded yearly targets within an impressive 8-week timeframe. Engineered a strategic overhaul of in-app onboarding, content presentation, and conversion tactics, resulting in significant growth in trials, subscription and retention. - Revamped ASO and content strategy leading to a surge in traffic volume and a increase in conversion rates.

- Overhauled sales enablement strategy for EMEA sales teams to build a pipeline with Hubspot, Salesforce, Microsoft Dynamics, Email and LinkedIn. Added £2m+ and 23 hot leads directly to Investis' pipelines. - Built and managed a 4-member team tasked with building and maintaining a 10K+ database of business leaders for outreach efforts.- Developed a series of reports to crystallise key insights, facilitating the analysis and enhancement of tactical decision-making in the realm of business development.

- Removed underperforming growth agency and personally built, tested, and scaled highly successful multichannel performance marketing campaigns achieving remarkable results including: 100,000 app downloads in 6 months, a 300% ROI, 3000+ paid subscriptions and 200+ successful campaigns.- Implemented and tested a new design optimizing the onboarding and conversion journey, resulting in substantial improvements in app conversion rates. This resulted in 400% ROI and £1 million+ in monthly revenues. - Successful collaboration with Ukrainian delivery partner, ensuring the seamless delivery of new app and website rollouts. Expertly steered multiple in-app functionality upgrades and new feature rollouts through adept project management, proficient problem-solving, and an analytical approach. - Directed the training of the customer helpdesk team and implemented standardised responses to ensure precise and professional customer communication. Provided comprehensive training materials and guidelines for high quality customer support.

- Crafted a compelling business case to WaterAid's board, collaborating cross-functionally to introduce an innovative charity gifting platform- Led the agile rollout of a new £5M+ Shopify e-commerce site within 3 months, skillfully coordinating 4 agencies and 8 teams- Managed agency contracts to deliver the new WaterAid-compliant brand, products, and integrations, ensuring quality and alignment- Conducted meticulous UAT for the global website, developing robust test cases to facilitate a smooth and error-free launch- Demonstrated expertise in driving user-centric digital transformation through strategic planning, agile delivery, and cross-functional collaboration

- Oversaw the growth of a diverse team to nine members while effectively managing multiple internal stakeholders during a complex global website rebuild. Cultivated an environment of open communication and collaboration among stakeholders, fostering streamlined project progress.- Conducted User Acceptance Testing (UAT) by meticulously documenting and communicating issues to the development team, logging of 5000 bugs within 4 weeks of website delivery.- Partnered with Google on an Impact Challenge, orchestrating a comprehensive campaign that secured £500K in funding for RNIB's development of "Smart Glasses” technology. Managed a multi-disciplinary campaign, successfully positioning RNIB as the winner and thereby achieving valuable funding.

- Spearheaded the successful relaunch of Alpha International's global website, managing a team of 20+ stakeholders to develop 100+ micro-sites. Orchestrated seamless collaboration between diverse stakeholders, ensuring project objectives were met on time. Deliverables included comprehensive business requirements and robust test cases that simulated real-world scenarios and critical user workflows.- Crafted engaging training materials tailored for both internal stakeholders and global partners. Developed a series of online training modules that effectively educated local and international stakeholders, enhancing their understanding and engagement with the platform.- Translated intricate business requirements into a comprehensive global digital strategy. Interpreted complex needs and objectives to craft a strategic roadmap and playbook that yielded a remarkable 20% increase in website traffic and a 15% rise in user engagement. This digital strategy played a pivotal role in achieving targeted growth and enhanced user interaction.-