Michael Roden Email & Phone Number

Beaverton, OR

• General Manager of Employee Dining Services at Nike WHQ. Oversight includes 5 Cafés, 6 Coffee Shops, 2 quick service restaurants, 2 full service restaurants. Servicing a population of 15,000 people with 11,000 daily.
• Delivers strong operational performance by executing against operations objectives and regulatory agency standards… Show more General Manager of Employee Dining Services at Nike WHQ. Oversight includes 5 Cafés, 6.
• Delivers strong operational performance by executing against operations objectives and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action.
• Provides operational expertise in the areas of lodging, activities, food, beverage, retail, fleet and transportation throughout the organization
• Manages all profit centers budgets
• Manage the client and community relationships, while providing hands on execution management of operations.

Beaverton Oregon

• Director of Dining at Nike WHQ with coverage consisting of a Coffee House, a Café, and a full service restaurant and two coffee carts. Serviced a population of 3600 with 1500 daily transactions, with a team of 42.
• Leadership: In my role I lead, mentor, engage and developed our team to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. I would ensure that our daily… Show.
• Leadership: In my role I lead, mentor, engage and developed our team to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. I would ensure that our daily services.
• Client Relationship: Developed and maintained effective client and customer rapport for mutually beneficial business relationships. Provided excellent customer service using a high level model of engagement. Identified.
• Financial Performance: Have adapted to Nike processes and systems. Built revenue and managed budgets, including cost controls with focus on food, beverage, and labor. Ensured the completion and maintenance of P&L.
• Productivity: Implemented and maintained Nikes’ agenda for both labor and food initiatives. Created value through efficient operations, appropriate cost controls and profit management. Sustained full compliance with.

• Managed all aspects of operations for the historic home of Rogue Ales brewery and public house. With a staff of 20, we would achieve over $4 million in revenue annually with the majority coming through the peak of the.
• Oversaw all operations for the front of house and back of house.
• Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
• Control costs… Show more Managed all aspects of operations for the historic home of Rogue Ales brewery and public house. With a staff of 20, we would achieve over $4 million in revenue annually with the majority coming.
• Control costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements and implementing change. Show less

Lomma Beach House

• Lomma Beach house is home to Sweden’s largest kitesurfing school with a café and ice cream stand. Located on the southern coast of Sweden we serviced one of the prime vacation and surfing destinations in the country..
• Directed operations for each aspect of the business, including kite surfing school, retail, café, and ice cream shop.
• Landed chief distributorship rights for global… Show more Lomma Beach house is home to Sweden’s largest kitesurfing school with a café and ice cream stand. Located on the southern coast of Sweden we serviced one of the.
• Landed chief distributorship rights for global Kitesurfing brands at Kite.se for retail operation.
• Managed a staff of four instructors, an administrator, and six shop employees.
• Successfully added a retail component to the school, maximizing revenue and driving overall growth. Show less

• Managed territory and customer relations with national retailers ranging from 10 to 1000+ stores.
• Conducted sales with Chief level decision makers to help facilitate new learning strategies.
• Successfully expanded retail locations and distribution of e-learning products.

• Worked with Guests to meet immediate needs while maintaining a professional yet private rapport
• Worked on major events Including a professional golf tournament and high-end weddings
• Developed skills to be quick witted, a good conversationalist, charismatic, outgoing, and understand the basics of human psychology to better customize each guest's experience