Michael Rodriguez Del Rey Email & Phone Number

As an Associate - Voice/Video at Memorial Healthcare System, I apply my IT infrastructure, video systems, and marketing skills to design, install, and troubleshoot solutions that enhance the communication and collaboration of the healthcare staff and patients. I have been in this role for over a year and a half, and I have successfully completed a plethora of projects, such as upgrading video conferencing systems, deploying video end-points, and integrating cloud-based services.I joined Memorial Healthcare System in August 2020 as an Associate Service Management Specialist, where I gained valuable experience in service desk operations, incident management, and customer service. Within 10 months, I was promoted to the Service Management Specialist role, where I coordinated and managed administrative and executive level meetings, managed vendor relationships, and ensured compliance with policies and standards. I have a bachelor's degree in business administration with a focus on marketing, which helps me understand the needs and expectations of the end users and stakeholders. I also have strong leadership, Microsoft Office, and research skills, which enable me to deliver high-quality solutions and drive innovation and improvement. I am motivated by the mission of Memorial Healthcare System to provide exceptional patient care and community service, and I am eager to contribute to its vision and values.