Michael Roots Email & Phone Number

Hove

- Processing new life and business assurance applications.- Liaising with Independent Financial Advisors and customers regarding their policies via email and telephone.- Collating the daily state of play regarding new work received in daily.- Writing of daily work rota’s for a team of 15 staff members and a smaller team of 4 and allocating work to those teams.- Liaising with underwriters in order to complete applications.- Amending policies and completing general administration tasks.- Adhering to confidentially agreements regarding high value customer’s policies.- Sticking to deadlines and maintaining service level agreements.- Prioritising work flow.- Maintaining 100% data entry accuracy.

Oxted

- Assisting the manager with designing and writing a 4 week shift rota for 4 staff members - Assisting with and promoting the ‘GO’ programme which is designed to encourage 15-16 year old girls to get into exercise and also ‘Youth Gym’ which is designed to let children between the ages of 11-13 into the gym. - Assisting with and promoting Youth Gym class which is aimed at girls aged 11-13 that have learning difficulties- Designing and writing fitness programs for new/current members & individuals with specific fitness needs such as pregnant women.- Updating and developing existing programmes. - Recording and maintaining Personal Training sessions using Word and Excel in order to monitor progress and find new objectives. - Marketing new/existing memberships and promotions.- Updating customer details on in-house “Workplace Live” database- Adhering to Health and Safety rules and ensuring emergency fire evacuation plans are enforced.- Employee of the year nominated 2 out of 3 years.

2 A Levels Grade C And Above

8 Gcses Including Maths, English And Business Studies